5/5
TrustpilotSimon is helpful and friendly
Simon is helpful and friendly. He did the job quickly with excellent quality!
Trusted Agent profile · Cambridge
Hill Residential Limited Cambridge reviews
★★★★★
1,252 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,252 reviews on 1 platform.
Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHow is Hill after Sales service?
We would like to express our sincere thanks to "Faik" who has been doing an excellent job for my new home. He arrived our house with a beautiful smile. He handled each of our items with great care and professional manner. He actively did some repaint of walls when he see some defects. He followed through each of the items we reported carefully. We are 200% satisfied with his performance. We have no hesitation to recommend Hill to my friends and any potential buyer as they have an excellent pre-sale and post-sales service. Happy New Year to All.... TK Leung
5/5
TrustpilotThe review is specially for Ben Aken…
The review is specially for Ben Aken who came through on an emergency call to assist with a front door lock. He was extremely courteous and helpful. I wish that all my other interactions with Hill could be as smooth. Unfortunately this is not the case. We have been waiting for a month to get our snag list resolved. I wish more people at Hill were like Ben
5/5
TrustpilotExtremely friendly and helpful…
Extremely friendly and helpful operator, very impressed!Thank you to Alan Deadman!
5/5
TrustpilotGood service overall
Michael Perry came by to do some repairs. He arrived on time, was very friendly and assisting. He accommodated even the minor details until we were happy. He even made sure to clean up finger marks and residues afterwards. Received good service overall.
Agent replied · 24 August 2024
Hello Joana, Thank you for taking the time to leave a review, we appreciate your feedback. We will be sure to pass your kind message onto Michael. Many thanks, Hill Customer Service
5/5
TrustpilotBen is so helpful to fix the wall
Ben is so helpful to fix the wall. Thank u for your great service.
5/5
TrustpilotThanks Michael Chapman
Thanks to Michael Chapman for the profesional job for the repair. Very happy with the result
5/5
TrustpilotToday I have a assisted looking at my…
Today I have a assisted looking at my shower as the seal gone his name was Raalf fallaha I was just like to say that he a lovely person he is very good at his job and very tidy person he was so friendly and kind and very helpful and he was doing his job very well I am a very happy for the work he has done today
5/5
TrustpilotSimon is helpful and complete the tasks…
Simon is helpful and complete the tasks more than needed
5/5
TrustpilotRaak fallaha
Both times I have had the pleasure of Raak Fallaha coming to sort our new build issues. Professional, polite, friendly and knowledgeable. Always prompt with arrival times, would happily have him fix any future issues.
Agent replied · 10 June 2024
Hello Sam,Thank you for your review. Raalf will be pleased to know you were happy with his service.Many thanks,Hill Customer Service
5/5
TrustpilotAlan Deadman is a great guy
Alan Deadman is a great guy. Good at his job and friendly
5/5
TrustpilotMy problem with the link between the gutter and the down pipe.…
My problem with the link between the gutter and the down pipe was resolved quickly and efficiently after an e-mail to Mia Leeson, in the office and the arrival of a very proficient operative from Hills.There have been very few problems with our new Hill's home and they have all been dealt with efficiently and courteously
5/5
TrustpilotQuick and Easy
Richard made the process really quick and easy, and did a great job.
5/5
TrustpilotThanks Richard
Thanks Richard, made an excellent service repairing the bath.Quickly and no mess.
5/5
TrustpilotMr Deadman was an excellent worker,very…
Mr Deadman was an excellent worker,very experienced and im very please with what he did and i will highly recommend him
5/5
TrustpilotAlan Deadman is always very…
Alan Deadman is always very professional, quick worker and cleans up after himself.
5/5
Trustpilotquick fixing on issues noticed after sales
we purchased a property from Hill.
5/5
TrustpilotExcellent job by Michael Perry
Michael is professional and experienced, he has very good attitude in fixing various issues in my house. With much appreciation
5/5
TrustpilotRaalf Raalf _ Dedicated Hill operative
Operative Raalf Fallaha arrived on time. Was clean and completed the work professionally. Cleaned the dust and dirt created and left the house clean. Such a pleasure to have a dedicated, conscious tradesman.
Agent replied · 10 June 2024
Hello Craig, Thank you for your positive review. e are pleased Raalf was able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service
5/5
TrustpilotServices provided by Graham and Michael…
Services provided by Graham and Michael Perry was professional and friendly. They fixed our roof window relatively quickly.
5/5
TrustpilotSatisfied customer
I have moved in a month ago. So far Hill is very responsive. All the enquires are handled in a timely manner.I had a visit from Peter M today, he was able to help with all issues I raised (putting new silicon, painting small bits, fixing doors etc). Hopefully my future experiences won’t be different from today ;)
5/5
TrustpilotTruly Exceptional Care
An ongoing problem could have been a major issue if it hadn't been for the truly exceptional care and service given by Michael Butterworth. He went out of his way to make sure that my issue was dealt with and he was immensely reassuring and proactive. He was brilliant in every respect and my house is again problem free.
5/5
TrustpilotAlan Deadman was extremely politely
Alan Deadman was extremely politely, he came on time and got all the repairs done nice and swiftly.
5/5
TrustpilotBradley Sullivan
Bradley Sullivan came and did a beautiful repair with the sealing of our shower and toilets in both floors. His work was delicate and elegant. Our toilets were like new built!!
Agent replied · 11 June 2024
Hello Patrick,We are happy you were pleased with the work Michael carried out. We will be sure to pass on your feedback to everyone involved.Many thanks,Hill Customer Service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
