Trusted Agent profile · Cambridge
★★★★★
281 reviews across 1 platform
Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
Big Yellow Self Storage Co Ltd's office in Cambridge, at Unit 14, is rated 4.8 out of 5 across 281 reviews on 1 platform, including 281 Google reviews rated 4.8.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
GoogleSuch a friendly team, always willing to help and extremely welcoming. Decent various sized storage spaces available, they have a room which gives you guidance of how big each one is. Have used their storage rooms twice and have had no issues at all. Would highly recommend!
5/5
GoogleVery good staff. Matt was very helpful and friendly. Clean storage, all efficiently well run.
5/5
GoogleStaff were super helpful in sorting out the space I needed. Everything was sorted out quickly and easily. Absolutely recommended!
5/5
GoogleStaff were super helpful in sorting out the space I needed. Everything was sorted out quickly and easily. Absolutely recommended!
5/5
GoogleReceived the most amazing service by Nadir. He answered all the questions I had and made some very helpful suggestions that guided my decisions. Overall, very impressed and satisfied with the quality of service at Big Yellow, Cambridge. I highly recommend!
5/5
GoogleBest Big Yellow Store/ self storage store I have been to! Friendly staff and very helpful! Would highly recommend to anyone looking for self storage!
5/5
GoogleFrom the moment we got there we had an excellent service . We were shown the different size storage options and the cost and the security to the storage area which we found very good. Unloading the car and taking up to our unit is easy with the trolley provided, this I found very smooth for moving about. Great decision for short term storage!
5/5
GoogleSuperb service by the reception staff, and the storage facility is very easy to use and works well.
5/5
GoogleClean, super helpful staff (who helped me get a unit the right size, rather than the one I’d ordered which was too big, and so saved me £ and trouble), location feels very safe and easy to access.
5/5
GoogleHonestly I have never received such an amazing customer service, to the point where I feel it's only right to leave a review. One of the customer advisors Toni Atkins, is the kindest funniest advisor you could ever speak to. I was having a terrible day until she brightened it. Thank you very much Toni
5/5
GoogleVery happy with the service and the value for money
5/5
GoogleGreat value and very great costumer service! Nadir helped me find the appropriate storage and was really helpful throughout the process! Recommend!
5/5
GoogleGreat, easy and efficient service! Matt worked incredibly hard to ensure my needs were met in an efficient manner in line with my budget! I will be a regular customer largely due to the great service!
5/5
GoogleReally helpful. Thanks Josh & Gem (I think those were your names....)
1/5
Googlebig yellow storage is money oriented and they only care how much the customers are paying that’s it . the store manager is overacting. Not recommended - customers start moving away from here - bad
1/5
Googlebe nice if they could pick up the phone, were meant to send us an updated code to get in but didn't arrive and we can't get in and nobody picks up the phone!!
5/5
GoogleThey offered a wide range of options for the storage space, clear pricing plans, detailed instructions to use the service, and good deals to the customers. The staffs are also friendly. Highly recommended
5/5
Googlesuper helpful and friendly! place is very clean and tidy. process is very straight forward
5/5
GoogleNadir in the Cambridge branch provided excellent customer service. The terms and conditions were explained very well. The whole system was smooth and simple.
5/5
GoogleThe staff are unbelievable friendly, super helpful and very efficient at their job. Prices are very reasonable, and the whole process was quick and easy. Overall would definitely use them again.
5/5
GoogleHave dealings with Big yellow Cambridge daily! David, Matt, Hamza and Nadir are always on hand with any help I need and are always friendly and professional! Top blokes 👍 …
1/5
GoogleDreadfull price, found storage same size half the price, honestly discourage from renting anything from these lot, gave me quote of £380.59 for 4 months, which is completely insane as i found another place which for the same time period offered it for £164 with free collection and discounted delivery for students. Avoid!
5/5
GoogleAs it says "on the tin", flexible, excellent customer service and great terms, value for money. Top man Hamza!
5/5
GoogleLovely with good smile and extra help while wrapping boxes very energetic Nadir
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Big Yellow Self Storage Co Ltd's Cambridge office has 281 reviews across 1 platform: 281 on Google.
Big Yellow Self Storage Co Ltd Cambridge is rated 4.8 out of 5 across all 281 reviews, and 4.8 out of 5 on Google from 281 reviews.
Big Yellow Self Storage Co Ltd Cambridge, Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA.
