Trusted Agent profile
★★★★★
281 reviews across 1 platform
Unit 14, Coral Park, Henley Road, Cambridge CB1 3EA
Big Yellow Self Storage Co Ltd's Cambridge office at Unit 14 is rated 4.8 out of 5 across 281 reviews on 1 platform, including 281 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
GoogleThe customer service here is remarkably smooth, competent, efficient, and responsive. I had no idea that customer service could be a differentiator for self storage, but the team at BY Cambridge makes it happen. From moving units to requesting after hours access, everything is pleasant, clearly explained, and fast.
5/5
GoogleIt was an amazing experience all throughout. I needed a new storage- Hamza and Nadir really helped me out so much. Fantastic experience.. 100% recommend
5/5
GoogleGreat experience checking in with Gemma who was very nice and helpful getting us sorted. Very impressed with how organized the whole setup is. Facilities are clean and well designed, including with trolleys for use, they also provide anything you need to purchase e.g. padlocks etc Highly recommended!
5/5
GoogleBrilliant storage space,staff very friendly. I highly recommend you to try them! Thanks
5/5
GoogleExcellently laid out. Good facilities for moving items. Good parking and capacious lifts
5/5
GoogleCambridge big yellow Very efficient extremely helpful Excellent service from Matt
5/5
GoogleFab - quick and efficient sign uo
5/5
GoogleNadir, amazing customer service, would definitely recommend.
5/5
GoogleCustomer service is always spot on - friendly, helpful, expedient - what more can you ask for !?!
5/5
GoogleVery pleasant experience for self store
5/5
GoogleNadir & Hamza where very nice and helpful.
5/5
GoogleHighly organised and customer focused
5/5
GoogleExcellent staff- friendly and helpful. The units were very good- we had one on the lower level. We had previously used another storage firm in Cambridge and had a really terrible time as they tried to impose lots of extra charges. So much better here!
5/5
GoogleExcellent staff, very competitive prices. All guys were really helpful on the moving day. Quick paperwork, they explained everything I need to know. I can recommend for all my friends without any hesitation. Best storage company I have ever used! Thank you so much again.
5/5
GoogleMatt and David are always so happy, friendly and helpful. Would definitely recommend to anyone needing storage!
5/5
GoogleGreat team really friendly and helpful!
5/5
GoogleMatt and David are always so happy, friendly and helpful. Would definitely recommend to anyone needing storage!
4/5
GoogleHelpful staff, clean convenient and secure. Reassuring and easy
5/5
GoogleVery helpful and friendly service; reasonable rates.
5/5
GoogleVery helpful and friendly service; reasonable rates.
5/5
GoogleExcellent customer service Matt and David couldn’t have been more helpful - highly recommend.
5/5
GoogleDoes what it says on the tin. If you need to store something for a long time, this is exactly where you should go.
5/5
GoogleI recommend this company. Straight forward procedures, saphety and extremely clean. Friendly staff. David assisted US during the process, giving US a great Help.
4/5
GoogleOk location, no fuss with renting a space. Can be expensive with other storage facilities cheaper but not in this easily accessible location.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Big Yellow Self Storage Co Ltd's Cambridge office has 281 reviews across 1 platform: 281 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Big Yellow Self Storage Co Ltd is rated 4.8 out of 5 across all 281 reviews, and 4.8 out of 5 on Google from 281 reviews, checked 9 October 2026.
Big Yellow Self Storage Co Ltd, Unit 14, Coral Park, Henley Road, Cambridge CB1 3EA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.