Sharman Quinney Cambourne reviews

★★★★★ 1/5

Trustpilot

Please avoid using Sharman Quinney…

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kersha · 24 January 2024

★★★★★ 5/5

Google

We have been searching for a property in the area around Papworth for the last six months. During this time we have had dealings with many estate agents. We first came across George when we viewed a property in Papworth advertised by Sharman Quinney. Unfortunately our offer was rejected by the seller in November 2018. Since then, George has phoned us regularly for an update on our situation and has taken the time and trouble to match our requirements to various properties. If we were selling a house in the area, George at Sharman Quinney would be our first choice. Thanks, Jane & Ian

Jane · 11 June 2019

★★★★★ 5/5

Google

We had a great experience viewing a property with Charlie Rice! He was friendly, professional, and made the process easy. We felt confident and well-informed throughout.

Carolina · 26 January 2025

★★★★★ 5/5

Google

Absolutely fantastic experience Toby was so friendly welcoming and really took time out for us, he made the whole afternoon a lovely experience very professional and knowledgeable thank you Toby thoroughly recommend

David · 11 January 2024

★★★★★ 5/5

Google

I recently purchased a house (lower Cambourne) through the Sharman Quinney office in Cambourne, and would highly recommend them for any future sales. The team were supportive throughout the process, and in particular, when dealing with conflict resolution with the seller. They went above and beyond on a number of occasions, acting as a mediator between parties, and were active in following up with solicitors and pushing the whole process along. Without them, the sale may never have happened.

Robert · 11 June 2019

★★★★★ 5/5

Google

I sold and bought through Sharman Quinney in Cambourne, Luke Pearce was great, really helpful ! The whole process was smooth and efficient, thank you so much !

Russel · 10 June 2020

★★★★★ 5/5

Google

Luke heads up a strong team at SQ in Cambourne and leads by positive example. Each member of the team are easy to deal with. They definitely work hard to find and engage with prospective purchasers in a warm yet committed to achieve a sale kind of way. We were delighted with the approach to our needs, the advice given, the service overall and most importantly the outcome. Best team in Cambourne in our personal opinion.

Ian · 10 June 2020

★★★★★ 5/5

Google

I am very happy with Sharman Quinney Cambourne. Especially Mr Archie, his ability to secure the best deal for the customer is remarkable. They were upfront about the entire process, providing valuable insights that helped me make informed decisions.

Shaiji · 10 May 2024

★★★★★ 5/5

Google

We sold a house in Hardwick with Sharman Quinney. We were looked after by Nick G and Charlotte H. I have to say they were excellent from start to finish. Communication was timely and clear, we quickly worked together to process an accelerated sale. A really good job from them. Thank you guys.

Rob · 10 June 2023

★★★★★ 5/5

Trustpilot

10/10 - above and beyond

I couldn't be happier with the service I received from Tawnee. Right from the start, she was really accommodating with the viewings and helped with the offer and negotiation stage.

Customer · 23 October 2025

★★★★★ 4/5

Trustpilot

Fantastic viewing and support

Fantastic viewing and support from Rachael Gill at the Deeping branch. She was kind caring and sensitive with our situation and made the viewing easy. Highly recommend

Emma · 17 November 2025

★★★★★ 5/5

Trustpilot

Impressed with the service so far

Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay

Jacqui · 15 January 2023

★★★★★ 5/5

Google

I can't speak highly enough of our experience with Sharman Quinney, especially our Mortgage Services Consultant Brendan. He went above and beyond numerous times during this process. He was always quick to return calls, very knowledgeable, and proactive throughout. 5 stars to the Sharman Quinney team in Cambourne!

Jordan · 14 August 2023

★★★★★ 5/5

Google

I had Lewis Greaves as my mortgage adviser and he was fantastic the whole process. He was always happy to take my calls and answer all my questions. He also has a bubbly personality and gives quality customer service at all times. I am extremely lucky to have had him as my mortgage adviser.PositiveResponsiveness, Quality, Professionalism, Value

Abiodun · 10 June 2022

★★★★★ 5/5

Google

I have used Sharman Quinney Cambourne twice to purchase and once to sell. During all experiences the staff have been friendly, approachable and helpful. If they say they will do something, they do it, and quite often go the extra mile! The fees are more than your cheap online estate agency, but I would rather pay a little bit extra and get the job done well!

Andrew · 11 June 2019

★★★★★ 5/5

Google

Estate agents are polite and took time to answer all my questions. Document shared had more details about the property and area compared to rest.

Prashanth · 23 June 2024

★★★★★ 5/5

Trustpilot

SUPERB SERVICE FROM CAMBOURNE BRANCH (CHARLOTTE HANCOCK)

I have been closely involved with a sale handled by Charlotte Hancock of Sharman Quinney, Cambourne.The sale was complicated from the outset, for a number of reasons:• It was the result of a Court Order in a divorce;• One vendor was living abroad;• Another vendor was occupying the property with tenants and was uncooperative in most aspects of the sale.Charlotte’s contribution to this sale was quite extraordinary: I have genuinely never encountered an Estate Agent like her.She kept us updated on progress and communicated immediately there was any kind of issue. When there were difficulties (and there were many), she was calm, clear, positive and offered not only sensible advice, but real, concrete help, visiting the property more than once, to liaise in person with the occupants and give and get information to facilitate and expedite the process; at the very end, she was enormously proactive even to the extent of helping find a local firm to clear effects from the property at the very last minute. Charlotte showed all these qualities from the start and throughout the duration of the sale process, which was long drawn-out. Although she was impeccably professional all the time, it is clear to me that she engaged with care, concern and kindness on a human basis and tried to do as much to help the buyers as she did the vendors.Buying and selling a house is an inevitably stressful time and it’s fair to say that Estate Agents don’t, in general, have a brilliant reputation. This would not be the case, if everyone dealt with people like Charlotte. She is an outstanding credit to Sharman Quinney and to the profession in general and we are happy to record publicly our thanks, gratitude, respect and affection for her.

Paul · 22 November 2022

★★★★★ 1/5

Trustpilot

Avoid this Company

Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.

Privacy · 22 August 2024

★★★★★ 5/5

Google

Baylee and Jonathon helped me through my first experience house hunting and they were absolutely excellent throughout. They were attentive, informative, and incredibly professional in every step of the process

Jess · 10 February 2024

★★★★★ 1/5

Trustpilot

Incompetent!

Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!

Denise · 25 August 2022

★★★★★ 5/5

Trustpilot

Can not fault the team at peterborough…

Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!

SHEENA · 1 October 2020

★★★★★ 5/5

Google

Viewed two properties with Archie. He was punctual and very informative about the two properties viewed. It was a pleasure to have him show us around. Well done.

Mark · 11 March 2024

★★★★★ 1/5

Trustpilot

DO NOT USE THESE ESTATE AGENTS

If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.

Sophie · 21 July 2022

★★★★★ 5/5

Google

Great experience so far having previously bought and now selling - Archie maintains a calm and polite manor whilst keeping us in the loop on progress. Would highly recommend Sharman Quinney.

Liam · 12 December 2023