Sharman Quinney Cambourne reviews

★★★★★ 1/5

Trustpilot

DO NOT USE THESE ESTATE AGENTS

If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.

Sophie · 21 July 2022

★★★★★ 5/5

Google

Great experience so far having previously bought and now selling - Archie maintains a calm and polite manor whilst keeping us in the loop on progress. Would highly recommend Sharman Quinney.

Liam · 12 December 2023

★★★★★ 4/5

Trustpilot

Cambourne Branch - Ms Baylee Bishop very professional

Sharman Quinney Cambourne Branch - Ms Baylee Bishop very professionalBaylee has demonstrated a very high level of professionalism during our search for an ideal property. She is very cheerful, polite, responsive, attentive and patient. No pressure to make a deal. A very good facilitator for information exchange between us and the vendor.

MWong · 26 June 2024

★★★★★ 5/5

Google

We are so happy with the viewing, but the house is with to small space and small garden!

Mariyana · 23 June 2024

★★★★★ 1/5

Google

We had a confirmed appointment to see a house and we called to let them know that we were waiting at the door. The agent told us that it was imposible because the house we were visiting was already rented. All the way there for nothing and she didn’t even apologised. They also have very expensive fees!

César · 11 June 2019

★★★★★ 5/5

Trustpilot

I would like to thank Sharon at Sharman…

I would like to thank Sharon at Sharman Quinney Market Deeping for all her help in selling my property. Sharon was on hand to answer any queries along the way and was patient and helpful. Can't thank her enough!

Sally · 12 March 2020

★★★★★ 4/5

Trustpilot

viewing as prospective investor.

Hi I recently had a viewing which was conducted by your sales agent Milly Watling, who is based at your Newark Ave branch.I am happy to report that she was professional throughout and got back to me as requested and has been able to answer any queries I have had along the way. She was friendly and helpful, but was not too pushy in a way that some agents can be......... Many thanks for your help Milly.

Kimberley · 23 February 2022

★★★★★ 5/5

Google

Always so polite and professional! A delight to work with them.

Lakshana · 22 August 2024

★★★★★ 1/5

Trustpilot

Please avoid and find another agent

Please avoid and find another agent. The valuation was all good and chase ups came thick and fast to get us to put our house up for sale. 6 months on and not one call or chase up. Absolutely no communication skills at all. If they deal with buyers the same way then they will sell next to nothing. My wife and I have sold maybe 20 houses over the years and without doubt this has been the worst agent so far even after making allowances for Covid issues. Doesn’t deserve a 1 star review but that’s lowest you can give.

Michael · 10 January 2021

★★★★★ 5/5

Google

Thank you both Baylee and Johnathan for your attention and professional insights. A very friendly team

Flik · 10 April 2024

★★★★★ 5/5

Trustpilot

I am a mortgage advisor

I am a mortgage advisor, and so, professionally, i must deal with quite a few agents. I also went through personally,over 40 properties in all my life, residential and buy to let, and i think this make me quite an expert in this trade.I really don't have any doubt in saying that Sharman Quinney has been one of the best experiences i had till now. Not just professionalism but also deep personal commitment from any single member of staff. Special mention for Carrigan, who i bother so many times for so many details and she never lost her smile and positive attitude. Thanks to all of youRoberto

ROBERTO · 16 September 2020

★★★★★ 5/5

Trustpilot

5 stars

Big thank you too Chloe at Sharman Quinney who was helpful from start to finish and made the whole experience as stress free as possible for a first time buyer with no clue what they’re doing.

Jack · 24 October 2024

★★★★★ 1/5

Trustpilot

Unprofessional

Keep receiving calls saying my property is up for rent. My house has never been advertised for rentals. I've explained on numerous occasions that they must have the wrong house number or address and to remove mine from their list.

Jayne · 20 August 2024

★★★★★ 1/5

Trustpilot

I was renting a house from Sharman…

I was renting a house from Sharman Quinney for year and half. I paid them my deposit and a rent for the first month. When I moved in there were problems with the heating (I moved in November). I asked the agency to fix it but they told me that the landlord didn't opt for their maintenance and that I need to contact the landlord about any issues with the house. Since then I was paying the rent to the landlord directly. The landlord was not maintaining the house properly/or not responding to reported issues at all. The boiler was constantly going into error mode. The bath started to leak after a year and for the next half of year we were not able to use it. I was lucky to eventually bought a house for my family and move out, but this is not the end of the nightmare. The agency is keeping my deposit (for 4 weeks now) and the landlord is accusing me of doing damages to the house I have not done. He priced the damages to the amount of the deposit.Stay away from Sharman Quinney as they are co-operating with very rogue landlords.

Hubert · 14 August 2020

★★★★★ 5/5

Trustpilot

Excellent service

Sharman Quinney in Oundle is excellent. The team addressed all our questions and concerns. Thank you, especially to Linda and Leanne for your assistance!

Cherine · 12 February 2022

★★★★★ 5/5

Google

After selling 8 years ago with Luke at Sharman Quinney we moved again this year. We found the service to be very professional, personal honest and could not recommend him more. Nothing was too much trouble for him. If thinking of selling in Cambourne then definitely give him a call!

Nicky · 11 June 2019

★★★★★ 1/5

Trustpilot

Pestered by the Cambridge office to get me to use them to sell my father's house

Didn't actually use them to sell my father's house, but got them to value it for probate. This seemed to go OK, but I was then rung up a number of times over a number of weeks by the Cambridge office, trying to get me to use them to sell the house, suggesting that they would just come round and take some photos, asking which solicitors I would be using, etc., etc., even when I told them repeatedly that I wasn't yet in a position to sell. It did them no favours at all. I didn't get this from other firms who also came and did probate viewings.

Phyllis · 11 March 2020

★★★★★ 1/5

Trustpilot

Incompetent, Lazy and good at passing the book

A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.

Wesley · 10 October 2023

★★★★★ 1/5

Trustpilot

Vile vile vile company the senior…

Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..

Mini · 3 May 2021

★★★★★ 1/5

Trustpilot

DO NOT USE SHARMAN QUINNY IN…

DO NOT USE SHARMAN QUINNY IN STAMFORD!!!! our landlord was unfortunately selling the property we had been in 10 years so it was a really tough time for us and we needed a property ASAP!! so we found a property not far from where we currently where and instantly fell in love with it, unfortunately the property was being let by Sharman Quinney, little did we know how terrible our experience was going to be.For starters the agent turned up late to the viewing and didn’t even introduce herself so we didn’t know her name until my dad had to ask her what her name was. My dad asked what the next steps were and instantly wanted to put a holding deposit down as he loved the property and we were running out of time to get a place, the agent said she had to contact the landlord and would get back to us straight away. 2 weeks later, after multiple chasing of the agent and hearing nothing and just being told the agent wasn’t available every time we rang, we finally got the go ahead from the agent.We were just happy to have the property we wanted, even though the agent was rude and belittling. so we got in the property and as a few weeks went by a few things started popping up, like having no hot water, no heating, problems with the pump in the shower, which my dad had to fix himself with his own money as Sharman Quinney were not responding, we moved in the the house in September it is now November and only just had somebody come out to look at the boiler. We have now been told there has been a gas leek since we moved in which we didn’t know about, we have no evidence of any gas safety ( no paper copy of any documents in paper form when we collected keys) so we are now back to no hot water or heating as we have had to turn the boiler off as it’s seriously dangerous.We have had no help, nobody within the Lettings team in that Stamford branch care about the service they are providing to there customers, it’s disgusting and unprofessional.

C · 22 November 2019

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid at all cost

Avoid Avoid Avoid at all cost! Put our property up for sale, loads of promises what they were going to do, how many people they had waiting to view our property. Talked into a sole agency, got all signed up then NOTHING not one view in months. Tried to talk to them to progress things and just received arrogant responses. No Not Use!

Mark · 19 December 2022

★★★★★ 1/5

Trustpilot

Very casual and unprofessional…

Very casual and unprofessional behaviour!!!. Lost my daughters keys and asked her to let them into her property, Sharman Quinney arrived late and the viewer was nowhere to be seen. The estate agent then rang the would be viewer, who wanted to reschedule, but this was too late!!!, time had been taken off work and these estate agents are unreliable and come up with every excuse for their lax behaviour!!!. DO NOT use them!!!. My daughter has been on their books six months and this was the first viewing in that time, which they still couldn't get right!!!!!.

Debz · 30 September 2019

★★★★★ 1/5

Trustpilot

Terrible letting agency!

Terrible letting agency, would never recommend them. Staff are not helpful at all and don't seem to care. Spent 1 year as a tenant with them and it was more than enough. Never replied back to emails or call me back. Don't pursue to sort issues out. We was chasing constantly, we ended up waiting around for viewings that never happened. Was even asked on one occasion to show a tenant round as they had double booked then didn't show anyway! Even if its the home of your dreams I would avoid at all costs.

Natalie · 20 June 2019

★★★★★ 1/5

Trustpilot

Whittlesea branch I think

Whittlesea branch I think. Unprofessionalism from the rental dept from exactly the day after I signed the contract, as landlord I can't believe these people are employed. Incompetent, unprofessional, lazy, most definitely need to learn the difference between advice and threatening behaviour on their part.

Wesley · 27 February 2024