Every review we hold for the Cambourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service provided by Sharman Quenney was absolutely amazing! Thank you very much Archie, for taking the time and sharing so much information, at short notice too!
Meri · 12 December 2023
Agent replied · 11 June 2024
Thank you for taking the time to give a kind review, we really appreciate your feedback.
★★★★★ 1/5
TrustpilotTerrible experience, avoid
Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.
Kim · 11 November 2021
★★★★★ 1/5
TrustpilotHarassment
Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you
Mr · 4 March 2026
★★★★★ 5/5
GoogleThis review is focused on Archie who is based at the cambourne office. He has throughout my journey on the house buying /selling stood out head and shoulders from all the other agents from all the other agencies, that i have had contact …
Edward · 16 April 2025
Agent replied · 19 May 2025
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Archie and Caleb.
★★★★★ 5/5
GoogleWe are very pleased with the service from Sharman Quinney. They did everything possible to keep our sale progressing and went above and beyond to get it over the line,
while keeping us updated throughout. I would highly recommend George and his team.
Robert · 10 June 2022
Agent replied · 11 June 2024
Thank you so much for leaving us your review Robert
★★★★★ 1/5
TrustpilotWorse experience I have ever had
Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks!
Id · 25 May 2026
★★★★★ 4/5
Googlealmost 3 months now that I moved.this is a very late fedback,
All i experienced was very overwhelming help, from putting the property to the market , to the scheduling of viewing up to the exchange . The most 2 people that had helped me loads ,started with George McDermott,a very huge thank you, - whatever the weather he was there outside the property for the viewing clients.i did not personally say my thank you when you left,
I also have loads appreciation to Charlotte Hancock- She helped me enormously and always there to answer me and explained all things when I can not understand especially all the legal terms.
Many thank you to both of you ,
Maria · 10 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us your review Maria. We hope you are very happy in your new home :)
★★★★★ 5/5
TrustpilotVery helpful and all nice and hardworking people!
Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!
Graham · 10 November 2022
★★★★★ 1/5
TrustpilotAvoid if at all possible.
Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.
ANON · 2 June 2021
★★★★★ 5/5
GoogleMy partner and I purchased our first home with Sharman Quinney and we couldn't have asked for a better service. The whole process was so much quicker and easier than we expected, and we felt the team really cared about us. …
Rachael · 16 April 2025
Agent replied · 24 August 2024
Hi Rachael, thank you so much for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Baylee and Jonathon. Wishing you the best if luck in your new home!
★★★★★ 5/5
GoogleExtremely pleased with the service Sharman Quinney and in particular George McDermott gave us when selling our property. George was very responsive, friendly and organised lots of viewings for us fast. Would definitely recommend to family and friends!PositiveResponsiveness, Quality, Professionalism, Value
Matt · 14 June 2022
Agent replied · 13 June 2024
Thank you so much for leaving us your kind review Matt. We really appreciate your recommendation :)
★★★★★ 1/5
TrustpilotPersistent unwanted contact and gazumping
Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston.
KZ · 13 June 2026
★★★★★ 5/5
GoogleGeorge McDermott at the Cambourne branch has done a great job in maintaing focus during the sale of our property. He has worked tirelessly to make sure we have been kept up to date and included through the whole process, we'll done and thank you George.PositiveResponsiveness, Professionalism
Richard · 10 June 2021
Agent replied · 11 June 2024
Thank you for leaving us your review Richard. We’re delighted to hear how happy you are with the excellent service you received from George and that you were well informed throughout the whole process. We hope you enjoy living in your new home 😊 …
★★★★★ 5/5
GoogleThe staff at Cambourne have been friendly, approachable and helpful. George was always available to answer questions on how the sale and purchase was progressing. I have bought twice from Sharman and would recommend the estate agent to anyone needing to buy or sell.PositiveResponsiveness, Professionalism
Dulangi · 25 August 2021
Agent replied · 11 June 2024
Thank you so much for leaving us your review Dulangi, we really appreciate your kind words and recommendation :)
★★★★★ 5/5
GoogleI just purchased my first home, and Sharman Quinney were fantastic throughout the whole process. They were super easy to contact and always got back to me promptly. The staff were knowledgeable, kind and approachable. A special shoutout to …
Amy · 16 April 2025
Agent replied · 22 November 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Caleb and Archie.
★★★★★ 5/5
TrustpilotI’ve had a fantastic experience working…
I’ve had a fantastic experience working with Shaman Quinney as my letting agent. As I live quite far from the property, it was really important for me to have someone reliable managing everything and they truly delivered.
Serdal · 24 March 2026
★★★★★ 5/5
GoogleWe vowed never to go with Sharman quinney again after previous experiences and reviews but new manager Luke, sales George and team have been a pleasure to work with.
Quick replies and constant updates gave us peace of mind.
Thanks for making this easy for us.
Definitely recommend and would use again.
Terry · 11 June 2019
Agent replied · 11 June 2024
Good Morning Terry, thank you so much for taking the time to leave us a review and give us a second chance. We really value our customers feedback and we're delighted to hear that you received a 5 star service from our Cambourne branch and would recommend us!
Thanks again from us all at Cambourne.
★★★★★ 5/5
TrustpilotHIghly recommended
We have had dealings with SQ over several years and would have no hesitation in recommending them. They have always provided a very professional and personalised service which makes youfeel wellsupported throughout the buying and selling process. A special thank you to Lucy at the Thrapston branch who went the extra mile and always conveyed the feeling that she cared about us. Thank you all.
Pat · 24 January 2023
★★★★★ 5/5
GoogleNick and the team at SQ in Cambourne completely surpassed all of my expectations. They were extremely friendly, efficient and professional plus they achieved a great price for my house. I can highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Steven · 10 June 2022
Agent replied · 11 June 2024
Thank you so much for leaving us your review Steven. We are thrilled to hear that we surpassed all of your expectations and really appreciate your recommendation
★★★★★ 5/5
TrustpilotCan’t thank the team at the werrington…
Can’t thank the team at the werrington branch enough they have been tremendously helpful throughout our moving process. Big thanks to Johnathan.Andy and coleen
Consumer · 11 September 2023
Agent replied · 11 June 2024
Hi Andy & Coleen, thank you so much for taking the time to leave us a kind review. We really value our customers feedback so we're delighted to hear that you received a 5 star service from Jonathan and the team!
★★★★★ 4/5
GoogleNick and George were always incredibly professional and supportive during the whole process of selling our house. They went above and beyond trying to get us through the process and we are very grateful for their support.PositiveProfessionalism
Em · 10 June 2022
Agent replied · 11 June 2024
Thank you for leaving us your review Em and for your kind words
★★★★★ 1/5
TrustpilotHad to give one star when wanted to…
Had to give one star when wanted to give a zero.Sharman Quinney is a company to avoid at any cost.This estate agents sign you up for a 6 months contract when other agencies sign you upfor 3months.There is a 14 day cooling off periodwhich is law.For those 2 weeks there were numerous viewings and an offer which was accepted then after the 14 days the offer fell through as the buyers could apparently not get a mortgage.After that you are in a 6 month contract then the viewings were few and far between.when you chased them to ask them why it hasn’t sold when other houses in your street were sold with other agencies the lies then started and when the 6 months contract was almost at an end and you told them you would not be renewing it, the property had miraculously sold for considerable less than asking price.months after there was no completion date in sight and endless excuses l removed it off the market.
Julie · 9 February 2020
★★★★★ 5/5
GoogleA great all round service. In particular I would like to say a massive thank you to George from the Cambourne Office. He was enthusiastic and positive from the beginning and brilliant at communicating throughout what was a difficult sale. Thanks George!PositiveQuality
Simon · 14 June 2021
Agent replied · 13 June 2024
Thank you for leaving us your review Simon. We're so pleased to hear how happy you are with the service you have received from George and the Cambourne team and really appreciate your recommendation :)
★★★★★ 5/5
GoogleLuke Pearce has provided an excellent service from start to finish and we couldn’t have got our dream house without him. He was always there when ever we needed to discuss anything and we are forever grateful. Thank you to Luke and his excellent team!
Caroline · 10 June 2020
Agent replied · 11 June 2024
Hi Caroline, thank you so much for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that you have received an excellent service from Luke and the team at Cambourne. It was our absolute pleasure in helping you to secure your dream home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.