Every review we hold for the Camberley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDuring my recent experience with Orchards in receiving a house valuation, I found that they were friendly, professional and easy to speak to. Olivia (customer service) and David (estate agent) were particularly helpful with my query, they gave open and honest advice and even passed me onto a helpful financial advisor. If we had gone ahead with selling the house (we decided to buy out instead), there would’ve been no question in my mind to use Orchards for the sale. I highly recommend them if you are looking for a friendly, reliable and honest estate agent.
Stephanie · 26 August 2023
★★★★★ 5/5
GoogleI decided to ask Orchard to value my house as they had acted for me on a previous property. David Ramon arrived and I was impressed with his professionalism and his empathy to my situation which was to sell my house and buy a smaller flat in the shortest time possible. He and the rest of the team at Orchard did not disappoint- Dan, Jade, Jasmine and Olivia have all been instrumental in coordinating my sale and purchase - not always easy as I lived 150 miles away - very happy with the results.
Jill · 26 August 2023
★★★★★ 5/5
GoogleBrilliant service from Orchard estate agents in Camberley office. David Ramon was excellent throughout the process and when he was on leave the rest of the team continued to progress our sale providing a truly professional service. Thank you everyone at Orchard
Maggie · 26 August 2022
★★★★★ 5/5
GoogleJasmine was amazing! Proactive, knowledgeable and a pleasure to work with
Tim · 24 September 2024
★★★★★ 5/5
GoogleJaz was super helpful throughout the entire process, made life very easy. Really responsive and professional.
Matt · 26 June 2024
★★★★★ 5/5
GoogleThank you for making it so easy, at every stage of the journey I had reassurance and constant updates from Hannah and Clare the move coordinators, they really did go above and beyond at every step of the way right up till move date and after. I would highly recommend and use again the Bridges and Orchards group for further house letting or buying - Thank you!!
Vicki · 27 April 2024
★★★★★ 5/5
GoogleHayley was fantastic throughout the process, she was always available and helpful to our needs. It is our pleasure to write this glowing report of Hayley.
Carol · 29 November 2023
★★★★★ 5/5
GoogleJasmine was extremely helpful and went above and beyond to assist in the sale of my home
Bijal · 27 May 2024
★★★★★ 4/5
GoogleVery pleased with the Lettings Team at Orchards. Richard, Client Manager at their Camberley branch, was very diligent at keeping up to date with the timing of the availability of the property and was totally accurate with the rent he recommended. The first potential tenant to visit the property took it at that price, and, despite the very short timescale, their Move Coordinator, Claire, was able to get all the paperwork arranged and signed-off in time.
Peter · 30 September 2023
★★★★★ 5/5
GoogleWe have purchased and sold through Orchards on two seperate occasions over the last 8 years. Will Rosten in particular is extremely professional, experienced and diligent at what he does. I would highly recommend Will and the team at Orchards.
Dan · 26 August 2022
★★★★★ 5/5
GoogleThe Orchard team in Camberley were fantastic throughout the whole process. We were kept constantly updated. The chain we were in was a challenge at times but and they really helped push the purchase through. Excellent communication. David Ramon was especially helpful so big thanks to him!PositiveQuality
Richard · 26 August 2021
★★★★★ 3/5
TrustpilotSeymone was excellent the rest ok but need some training of how not to wind up the clients perhaps laid back Will can do that
Seymone was excellent The rest ok but need some training of how not to wind up the clientsPerhaps laid back Will could do thatDave Bourne
Mr · 4 July 2017
Agent replied · 24 August 2024
Dear Mr BourneMany thanks for taking the time to write a review of your experience with Orchard. I am sorry to hear that you felt some parts of our service was lacking and we will take your feedback on board. Thank you for mentioning Seymone in particular and how good she was at progressing the sale through to exchange and completion.Wishing you the best of luck in your new home.Kind regardsOrchard
★★★★★ 5/5
GoogleHayley Levy has been exceptional in helping us through the process of buying and selling our home. Thoroughly recommended.
Thank you Hayley for all your hard work.
Kathy · 30 September 2023
★★★★★ 5/5
GoogleThe Orchard team and in particular David Ramon were very professional throughout and always courteous and positive in keeping the sale moving forwards. Would recommend to everyone.
Chris · 26 August 2023
★★★★★ 5/5
GoogleWe bought our first property through Orchard. They are a friendly team and always all ears to hear us out. We had our fair share of hiccups during the process due to the long chain, while the entire team was helpful and understanding, it was Jasmine Robinson who actually ensured the deal went through. The patience with which she handled the deal and and saw it to completion is highly appreciated. A fab team overall.
Aishwarya · 26 August 2023
★★★★★ 5/5
GoogleHayley was super helpful in keeping us updated througout the whole process which is much appreciated!
Raisha · 27 April 2024
★★★★★ 5/5
GoogleThe services we have received from Orchard Estate Agency is excellent, timeous and very very helpful.
Noah · 27 April 2024
★★★★★ 5/5
TrustpilotWe felt extremely fortunate to have…
We felt extremely fortunate to have Orchard as our agents when we sold our house recently. They listened and saw we only had appointments that were booked in advance with buyers who seemed genuine. We were kept informed of opinions and our home sold in three weeks thanks, we feel',to sound advice. We have already recommended Orchard to friends and Orchard were recommended to us by an equally satisfied client.
Jacqueline · 6 September 2018
Agent replied · 24 August 2024
Hi Jacqueline,Its brilliant to hear your feedback, thank you so much for your recommendations!RegardsWill Rosten - Partner
★★★★★ 1/5
TrustpilotCustomer Service Ignores you
I ordered two 4 in 1 cherry trees. One died almost immediately. I contacted them 3 times via e-mail (there is no phone number on their website) and was completely ignored. Whatever you are saving in money by ordering from this discounted vendor is not worth the aggravation and poor customer service if you have a problem. I finally has dispute the charge with my credit card company.
Lisa · 17 August 2019
Agent replied · 24 August 2024
Hi Lisa,
Sorry to hear of your bad experience but I think you have the wrong Orchard - we are an estate agents and do not sell cherry trees unfortunately,,,, unless they come with a house you are purchasing! We pride ourselves on our customer service and as a small business heavily rely on reviews so if you wouldn't mind please removing this from our page and apply to the correct Orchard it would be much appreciated :) We hope that they refund you and you get some beautiful new cherry trees to replace them!
All the best
Emma
★★★★★ 5/5
TrustpilotFantastic from start to finish.
Fantastic from start to finish! As first time buyers we were extremely nervous however Rebekah made it so easy and straight forward!
Charlotte · 21 March 2018
Agent replied · 24 August 2024
Hi Charlotte and Richard,Thanks for your feedback! So pleased that you are moving into your first home and I was able to help you.Good luck!Rebekah
★★★★★ 5/5
GoogleDavid Ramon @ Orchard is a great help, very friendly and went the extra mile.
Edit: had David Ramon around again for another valuation, the knowledge this man has seems way above other estate agents, he’s extremely polite and friendly. I would recommend his services to others without a doubt.
JET · 26 November 2024
★★★★★ 5/5
GoogleBrilliant.
Great team led by David and a special mention to Jasmine who has been incredible. She kept me up to date at every single turn and went above and beyond.
Would and will highly recommend
Chris · 26 August 2022
★★★★★ 5/5
GoogleReally enjoyed my interaction with the Orchard team. They quickly understood our needs and suggested properties based on it (not auto forward of all properties in the price range). They followed up on all viewings and tried to support me with the decision making giving honest opinion and views. Enjoyed interacting with Petra in particular as she was very knowledgeable and helpful. Thanks.
Mayur · 28 March 2024
★★★★★ 5/5
GoogleI cannot recommend Orchard more highly. From the moment I met David Ramon, through to Hayley Levy who is on the Sales Progression Team; they did exactly what they said they'd do and more. I have named Hayley my little Rottweiler as she was tenacious to the last and appreciated my distress during what has been, a very difficult sale. Thank you guys for unerring support.
Sarah · 9 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.