Trusted Agent profile · Caister-On-Sea
★★★★★
2,260 reviews across 2 platforms
48 High Street, Caister-On-Sea, NR30 5EH
Part of Minors and Brady, see every office.
Minors's office in Caister-On-Sea, at 48 High Street, is rated 4.9 out of 5 across 2,260 reviews on two platforms, including 493 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caister-On-Sea.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
5/5
TrustpilotA pleasure to talk to
Sam Carpenter is a pleasure to talk to, he responds quickly to queries and keeps in regular contact with updates. Exactly what is required from a lettings agent. Thanks Sam
Thanks for your review, Lisa! It’s great to hear Sam has been so responsive and consistent with his communication. We’re glad you’ve felt kept up to date and well supported throughout.
5/5
GoogleCurrently purchasing our first home with minors and brady and the service has been incredible all the way from the viewings and up to the point of having our offer accepted and still able to answer any questions we have as quickly and precise as possible big thanks to Sarah Clifton for all the support.
Thank you, Jimmy. We’re pleased your first home purchase has been a positive experience so far and that Sarah has been able to support you and answer your questions along the way!
5/5
TrustpilotJessica Kemp
Jessica Kemp was very helpful throughout the stressful process of buying a house. I would recommend Minors & Brady in the future.
Thank you for your recommendation Max! It's great to hear Jessica was able to help you through this stressful process, all the best settling into your new home!
5/5
TrustpilotLloyd from minors & Brady
Lloyd was very a pleasant man , he was on time, and very patient. He gave helpful advice and knowledge .
Thanks for your review, Bee! It’s great to hear Lloyd was so pleasant and patient, and that you found his advice and knowledge helpful.
5/5
TrustpilotLee’s photos are amazing.
We just received the photos shot by Lee yesterday. Fantastic photos so impressed and not can’t wait to see the evening photos which will be shot next week. As well as fantastic photos Lee is genuinely a very nice bloke.
Thanks for your review, Stan. It's great to hear you’re so impressed with the photos already, and even better that Lee made the whole experience enjoyable as well!
5/5
TrustpilotWe have just sold a house with Minors &…
We have just sold a house with Minors & Brady, they were very good at there jobs, one member in particular Julia Pauluch was very helpful and kept us up to date at all times. Would recommend this company 5*
Thank you for your recommendation Julie! It’s great to hear the sale went smoothly and that Julia kept you updated throughout, that kind of communication really helps everything feel under control.
5/5
TrustpilotBrooklyn was incredibly helpful…
Brooklyn was incredibly helpful throughout my rental process. Professional, responsive, and genuinely caring, he made things smooth and stress-free. Super grateful ⭐️⭐️⭐️⭐️⭐️
Thanks for your review! It’s great to hear Brooklyn made your rental experience feel so straightforward and took the stress out of the process. We’re glad you felt supported and could rely on him when you needed help!
5/5
TrustpilotLauren showed us around two properties …
Lauren showed us around two properties today. Lauren was very helpful and informative making our viewings stress free. Highly recommend her.
Thanks for your review, Jan! It’s great to hear Lauren made both viewings easy and stress-free and gave you all the information you needed. We appreciate the recommendation and hope your property search goes well!
5/5
Trustpilot5 Star Experience
Minors and Brady have been fantastic at helping us sell our house and making the process as smooth as possible from start to finish. Molly in particular is a credit to the team. She kept us regualrly updated on what was happening and really helped push the sale along when things out of our control popped up. Thank you guys for everything you have done! 5*
Thanks for your review, Jem! It’s great to hear Molly was such a proactive support throughout your sale and kept you updated while working hard to keep things moving when unexpected issues came up. We’re glad the team helped make the process feel as smooth as possible, and we appreciate the 5-star recommendation!
4/5
TrustpilotLauren was kind and helpful while…
Lauren was kind and helpful while showing me around, as well as very quick to update me after the viewing!
Thanks for your review, Joshua! It’s great to hear Lauren made your viewing a pleasant experience and followed up so quickly afterwards.
5/5
TrustpilotCassandra at Minors and Brady was…
Cassandra at Minors and Brady was fantastic in supporting us through our move from start to finish. 5 stars plus!!
Thank you for your review TJ! We’re glad Cassandra was such a great support throughout your move and helped make the whole process feel more manageable.
4/5
TrustpilotMinors and Brady supported me
Minors and Brady supported me through a long and challenging sale. They kept me up to date and Ayse was persistent in pushing the sale forwards despite the challenges. Everyone I spoke to was polite, supportive and helpful.
Thank you for your review, Sarah. It sounds like a tough sale, so it’s really good to hear the team stayed supportive and kept you in the loop throughout. Ayse’s persistence clearly helped keep things moving when it mattered most, and it’s great to know the wider team were just as helpful along the way!
5/5
TrustpilotJamie was a great agent to show me…
Jamie was a great agent to show me around some very unusual properties on the market
Thanks for your review, Wesley! It’s great to hear Jamie made your viewings an enjoyable experience, we hope you found something that caught your eye!
5/5
TrustpilotAnya- After sales
After a stressful and very long 10 months we finally got there and that’s with thanks to Anya in aftersales. She has been amazing with our purchase from the beginning all the way through to the end.
Thank you for your review Emily! Ten months is a long time to be in the middle of a move, so it’s great to hear Anya supported you so consistently from start to finish. We're happy to hear you felt in such good hands, and even better that you’ve finally reached the finish line!
1/5
TrustpilotDreadful
Dreadful. Won’t name the staff member and manager but the former stuffed up and the latter gaslit me saying I was bullying and harassing (assertive woman, can’t have that!). I would think twice about selling your property with these guys - they put off a genuine cash buyer through their rudeness and inability to apologise for their mistake. (Independent witness to manager conversation would confirm my version).
Thank you for bringing this to our attention, Carol. We’re sorry to hear you were left feeling so frustrated by your experience, we take complaints like this seriously and would like the opportunity to look into what happened properly. Please contact us directly with some further details so we can investigate this with the relevant team.
5/5
TrustpilotGreat service
Steve was very friendly helpful and really listened to what I am looking for
Thanks for your review, Tracy! It’s great to hear Steve was so friendly and helpful, and took the time to really understand what you’re looking for. We’re glad you felt listened to and supported, and hope he can help you find the right property!
5/5
GoogleI recently purchased my first property through M&B and the communication throughout was excellent. The team were professional, responsive, and made the whole process feel straightforward and stress-free. A special shout out to Daryl Long for going above and beyond. Thank you!
Thank you, Katie. We’re pleased your first purchase felt straightforward and well supported, and that Daryl’s efforts made a positive difference along the way. We appreciate your feedback!
5/5
TrustpilotClaire was fantastic
Claire Wilson was great and very communicative the whole way through the process, kept us updated so we could chase our solicitors when needed and always made sure to check in at least once a week. Great service from minors and Brady in general.
5/5
GoogleSo far excellent service. When arranging the viewing the gentleman I spoke to in the office was so helpful and got me in the following day. On the viewing, Lauren answered all my questions and offered to send further details and even a video of the inside of the garage (as we couldn't go in on the viewing). Since having an offer accepted Connor has been quick to communicate the next steps.
Thank you, Nicola. We're pleased to hear you've had a positive experience so far. It's great that the team were able to assist promptly with the viewing and follow-up details, and that Connor has kept things moving smoothly since your offer was accepted. We appreciate you taking the time to share your feedback.
1/5
TrustpilotRudeness beyond contempt
Lying, arrogance, rudeness. Where do I start? Very pleasant young lady Ellen who showed us round the property and was extremely helpful. However, once Ange had left, it all went to pot. The people who took over were so rude. When all the contracts had been exchanged and the money had changed hands at midday. We didn’t get a call to pick up keys until 1440 hours. We are in our 60s it was a complete disaster trying to get everything out of our property. We couldn’t hire a company to move us as the moving date kept changing. We had two days notice to move. Would NEVER EVER in a million years go anywhere near this company in my lifetime and I suggest others think carefully about it too. I have worked for the NHS many years and if I spoke or behaved the way these people did I would have been sacked.
We're sorry to hear how stressful this experience was for you, especially on moving day. We appreciate you recognising Ellen’s support during the earlier stages, and we’re sorry the experience didn’t remain consistent. We’d really like the opportunity to look into what happened here and understand where things went wrong, so please do get in touch with us directly so we can review this properly.
5/5
TrustpilotI was assigned a property manager named…
I was assigned a property manager named Rich when I joined M&B, and from the very beginning he's been fantastic! He keeps me updated at every turn, gets things done when he says he will, and is generally a blessing as I can't be there every week! Rich puts my mind at rest - I'd give him a pay rise if I could!
Thanks for sharing this! It’s great to hear Rich has been such a reliable point of contact and gives you peace of mind, especially when you’re not able to be there in person. We’ll make sure he knows his hard work is appreciated!
1/5
TrustpilotCall them MINORS & THE BRADY CRAP BUNCH ....his estate agent has got to be the…
This estate agent has got to be the worst ive ever encountered...... even half a star rating is way too much for this minors & Brady bunch . Their sales men welcome you in with million doolar smiles allegedly owners son he shows u the property...... pass the sale onto A so called other sales man Theo they sell u a dream ... sell ur home 🏡 and we shall reserve this for you 3 4 5 months when ur ready we complete then just as I almost sold my property bang Mr Brady bunch Theo gets another sales woman to deliver the bad news we've sold ur plot to someone else they offered us 1k deposit and £10k more than what u were offering all this by phone call ..... really ? They sell u a dream and almost potentially left me homeless 💔 wow really . Then had the odacity to call 📞 me again it fell through do u want plot 26 again he'll no told him to keep it . AVOID NORFOLK MINORS & BRADY BUNCH At all cost unless u want to be homeless then ur in right place good luck on that one 👍 👌🏾
We're sorry to hear about your frustrating and upsetting experience Frank, this is not the level of service we aim to provide. We’d like the opportunity to look into this properly and understand exactly what happened. Please get in touch with us directly so we can review the situation and address your concerns.
5/5
TrustpilotOutstanding Estate agents⭐️⭐️⭐️⭐️⭐️
I can't honestly thank Minors and Brady enough for the outstanding job they've done for my daughter and son in-laws new home purchase! The personal touch they gave to their journey was absolutely amazing and far beyond what was expected. They helped my daughter and son in-law navigate through some huge obstacles, which made a really stressful situation and near mental breakdown just bearable. Biggest acknowledgement to 2 fabulous people Jessica Kemp and Dan whom without there professionalism and empathy, i fear this deal would never of probably happened. Please please use this estate agents they exceeded expectations!⭐️⭐️⭐️⭐️⭐️ Jasmine Rayners grateful Mother!)
Thanks for your review! It makes us happy to hear how much of a difference the team made during what sounds like a very challenging process for your daughter and son in law. Jessica and Dan clearly went above and beyond, not just in getting things over the line, but in supporting them through the more difficult moments as well. That kind of care and persistence can make all the difference! We’re so glad everything worked out in the end, and we appreciate your kind recommendation!
5/5
TrustpilotHelpful and friendly
When showing us a property, Lauren was helpful and friendly.
Thank you for your review Sarah, we're happy to hear you enjoyed your viewing with Lauren!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Minors, Caister-On-Sea won Trusted Agent; Minors, Norwich won Trusted Agent; Minors, Wroxham won Trusted Agent.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Caister-On-Sea.
