Trusted Agent profile · Caister-On-Sea

Minors Caister-On-Sea reviews

★★★★★ Excellent

2,237 reviews across 2 platforms

48 High Street, Caister-On-Sea, NR30 5EH

Part of Minors and Brady, see every office.

Minors's office in Caister-On-Sea, at 48 High Street, is rated 4.9 out of 5 across 2,237 reviews on two platforms, including 493 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.

Google logo

4.8 / 5

493

Reviews on Google

This office

Trustpilot logo

1,744

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

A big thank you to all of you at the Caister office for helping us through our move, especially a big thank you to Rosie, our facilitator, who's support throughout a very stressful time with her constant phone calls, feedback and trying to …

Lynne · 17 December 2025

Agent replied · 17 April 2026

Thank you, Lynne, for your thoughtful message. We are really glad the Caister team could support you through such a demanding move, and Rosie will be especially touched by your words. Wishing you a very Merry Christmas and all the best in your new home.

1/5

Google

***Edit*** I am now rating a 1* Since the last time I used this company they have gone so downhill with their service and I have had the worst experience with them that I can no longer recommend them I have had a very positive experience with the sales team in Caister. I mainly dealt with Connor who was very professional and helpful. From the first step of having my house valued, the pictures taken for listing to arranging viewings was great. I have now exchanged contracts today and completing next week. I can highly recommend Minors and Brady.

Corinne · 3 October 2024

Agent replied · 17 June 2024

Dear Corinne, Thank you for sharing your positive experience with our sales team in Caister. We're delighted to hear that Connor and the team provided you with professional and helpful service throughout the process. At Minors & Brady, we understand the importance of a smooth and efficient selling journey, and we're thrilled that our team exceeded your expectations. Congratulations on your completion, and thank you for recommending Minors and Brady. If there's anything else we can assist you with in the future, please don't hesitate to contact us. Warm regards, Minors & Brady

5/5

Trustpilot

I had a great experience with Minors…

I had a great experience with Minors and Brady Oulton Broad. I was selling my late fathers house which added extra complications but they were organised and pro-active and goy me an offer. Claire from the aftershaves team helped enormously talking to all parties. When I was let down by a cleaner she conacted their lettings team to find someone who would come out an a bank holiday weekend. Recommend highly.

Peter · 23 May 2026

Agent replied · 28 May 2026

Thank you for your review Peter. Selling in those circumstances can be more complex, so it’s great to hear the team stayed organised and proactive throughout! Claire clearly went the extra mile to help keep everything on track, even stepping in to find a solution at short notice. We appreciate your recommendation!

5/5

Trustpilot

Property viewing

We had the pleasure of meeting Laura at a property we would very much love to purchase Laura was very professional and lovely.

Mrs · 16 May 2026

Agent replied · 28 May 2026

Thank you for your 5-star review! It's great to hear Laura made such a positive impression, being both professional and approachable during your viewing. Fingers crossed it all works out with the property.

5/5

Trustpilot

Was looked after by the lovely Lauren

Was looked after by the lovely Lauren, who took us to several houses, one after the other. Very conveniently for us. Very helpful, checked in with us afterwards and went above and beyond. Lovely lady, hope to see her again as she listened and knows exactly what we are after. Well done Lauren!

Ryan · 16 September 2026

Agent replied · 22 September 2026

Thanks for your review, Ryan! It’s lovely to hear Lauren took the time to understand what you were looking for and make your viewings as convenient as possible. We hope she can help you find the right property!

5/5

Trustpilot

Aysegul Capti

Aysegul Capti was a great help throughout the process and kept us up to date with what was happening.

Sally · 22 May 2026

Agent replied · 28 May 2026

Thank you for your review, Sally. It’s great to hear Aysegul kept you well informed throughout, those regular updates really help keep everything clear and on track!

1/5

Trustpilot

Minors and Brady just can't take no for…

Minors and Brady just can't take no for an answer. Today, having already been explicitly told that we don't want any contact with them, they post a hand-written note though our door about the property we have for sale elsewhere in the village. Look up my previous review of Minors and Brady when I complained before about being harassed by them. Simply sick of this estate agent.

Andrew · 20 May 2026

Agent replied · 28 May 2026

Hi Andrew, we're really sorry to hear this has happened again. Being contacted after you’ve clearly asked not to be is understandably frustrating, and that’s not the experience we want anyone to have. Please contact us directly so we can look into this properly and make sure your details are removed and no further contact is made.

5/5

Trustpilot

Lara was a wonderful consultant

Lara was a wonderful consultant. Very friendly, polite and gave great guidance regarding a property we were viewing.

Mia · 16 May 2026

Agent replied · 28 May 2026

Thanks for your review, Mia. Really nice to hear Lara made the viewing feel easy and helpful, her friendly approach and guidance clearly made a difference!

5/5

Trustpilot

As first time buyers Minors & Brady…

As first time buyers Minors & Brady were excellent in facilitating our house purchase - special mention to Macey who helped us get to the point of our offer being accepted. Following this we were assigned to Julia from the after sales team who was extremely friendly, helpful, and communicative throughout the process and I’m not sure we would ever have exchanged and completed without her support and constant chasing up of all parties! She really goes above and beyond and we are very grateful for all her efforts.

Bayley · 23 August 2025

5/5

Google

It has been an absolute pleasure to work with Sarah on the sale of the property. I wholeheartedly recomend her and the team at Minors and Brady for both buying and selling. Sarah has been amazing throughout this process.

Chris · 24 October 2025

Agent replied · 26 October 2025

Thank you, Chris. We’re pleased to hear Sarah’s support made the selling process such a positive experience.

5/5

Trustpilot

Hosted by Amelia

We had a viewing this weekend hosted by Amelia, she gave us a warm welcome and confidently presented the property highlighting its key elements. It was nice that she took the time to get to know us as a couple.

Nathan · 12 October 2026

Agent replied · 12 October 2026

Thanks for your review, Nathan! It’s lovely to hear Amelia made you both feel welcome and took the time to understand what you were looking for. We’re glad you found her approachable and that she gave you the time and space to get a proper feel for the property.

5/5

Trustpilot

An absolute star

Through a very difficult process (no fault of Minors and Brady) Aysegul Capti has been an absolute star, working hard for us even though we aren’t her actual clients, and offering reassurance and sound advice whenever things got stressful.

Simon · 22 September 2025

Agent replied · 23 September 2025

Thank you, Simon. We’re pleased Aysegul’s professionalism, communication, and support helped make a difficult process easier for you.

5/5

Trustpilot

Excellent service from Sam Carpenter

Excellent service from Sam Carpenter. He was very helpful, professional, and responsive throughout our tenancy process, assisting us with the tenancy agreement, payments, and any questions we had. We really appreciate his support and would highly recommend him!

Rina · 7 October 2026

Agent replied · 10 October 2026

Thanks for your review, Rina! It’s great to hear Sam was so helpful and responsive throughout your tenancy process and made everything feel straightforward. We’re glad you felt well supported with the paperwork, payments and any questions along the way. We appreciate you recommending him!

5/5

Google

We are really happy with the service provided. Special thanks to Sarah Clifton and Dan House. Nothing was to much trouble for them. They were very kind and profesional.

Izabela · 17 December 2025

Agent replied · 17 April 2026

Thank you for sharing your experience, Izabela. It's great to hear that Sarah and Dan supported you so well and that their kindness and professionalism made the process feel smooth for you.

5/5

Google

Bought a property via Minors & Brady. The whole team were great from start to completion. The sales team were very tentative and understood our needs perfectly. The targeted emails we received from them were spot on with our requirements. Again, the after sales care we received from Cassandra Creak was also great. The regular phone calls and emails received from her kept us fully informed on the current sales progression immediately affecting us plus news on the rest of the chain. Would definitely recommend their services to others.

Matthew · 19 January 2024

Agent replied · 17 June 2024

Hi Matthew, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Trustpilot

Claire acted as our after sales…

Claire acted as our after sales advisor. She has been very prompt with updates and offering advice and guidance when asked. Overall a very good experience with Claire and the M&B team. I would recommend M&B whole heartedly.

Tony · 30 September 2026

Agent replied · 10 October 2026

Thanks for your review, Tony! It’s great to hear Claire was such a helpful support during your aftersales process and was always on hand with prompt updates, advice and guidance when needed. We’re glad you had such a positive experience with Claire and the wider team, and appreciate your recommendation!

5/5

Google

Sarah has been amazing throughout our sale process. We have now secured a buyer and have been passed over to the next stage, but throughout she has been very helpful with my many questions, keeping me updated and was very attentive with arranging bookings. She has been the supporting foundation throughout and you will be extremely happy if you are assigned her, as I have been.

Georgina · 24 October 2025

5/5

Trustpilot

Thay kept us up to date with everything…JK

Thay kept us up to date with everything jessica kept in touch with us all the time nothing was too much trouble. Thanks jess

Julie · 22 January 2026

Agent replied · 24 January 2026

Thank you for your feedback, Julie. We are glad to hear you were kept fully up to date and that Jessica stayed in regular contact throughout. It is great to know her support made things easier for you!

5/5

Google

I have just purchased my first house with minors and Brady. Being a first time buyer I was very out of the picture what i had to do and the step by step guides to buying and viewing houses. Bradley Stark of minors and Brady was fantastic in all aspects of the steps to buying, viewing and negotiating on the property. I can’t thank him enough for the amount of stress he took of my shoulders. I would highly recommend this company and also Bradley Stark to other buyers like my self.

Jackson · 20 December 2023

Agent replied · 17 June 2024

Hi Jackson, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

5/5

Google

Very efficient and easy to contact. Sarah was very good at keeping us updated and liaising quickly with our buyers.

Stephen · 17 February 2026

Agent replied · 17 April 2026

Thank you for your review, Stephen. We’re pleased to hear Sarah kept you updated and maintained clear communication with your buyers throughout. We appreciate your feedback!

5/5

Google

Minors & Brady are simply amazing. I have and will have going forward absolutely no hesitation in recommending this company to anyone who either needs to buy or sell their property. From the first conversation I had with Sarah C in the Caister on Sea Office, through to the other staff I have since spoken to during my selling journey with them, I can categorically state that they are all friendly, professional and knowledgeable. Its also such a breath of fresh air these days that one can call the office at any time and they actually answer the phone and help with any query immediately !! Sarah C, you have proven to be patient, friendly, professional at all times, as well as always making yourself available to help and guide us through the process and for that, I am very grateful. You are an asset to the company. Thanks again.

Barbara · 24 October 2025

Agent replied · 26 October 2025

Thank you for your kind words Barbara. We’re very happy to hear Sarah and the team made your selling experience positive and straightforward. We appreciate your recommendation!

5/5

Google

We recently sold our property through Minors & Brady, and the whole experience has been fantastic from start to finish. The agent who came to do our valuation had clearly done his research on our home and the local area. He gave us complete confidence that the valuation we received was accurate and reflected the true value of our property. Our photographer was also brilliant! His photos were absolutely stunning and captured our home perfectly. The pictures were so good that I could have bought my own house all over again! After many viewings, we successfully sold our property with the massive help of Lauren, who has been nothing short of amazing. She truly went above and beyond to ensure we were happy with our sale price and kept us informed every step of the way, making the entire selling journey as stress-free as possible. We really felt she was on our side. Lauren has also been a huge help in finding our next home. She seems to understand exactly what we’re looking for and has sent us a number of great properties to consider. What we really appreciate is that she never tries to push anything on us, she genuinely wants to help us find our perfect next home. Speaking with Lauren feels like chatting with a friend even if we’re her hundredth call of the day, she always makes us feel like we’re her first. As someone who works in sales myself, I really value her genuine, caring approach. If you’re thinking of buying or selling a property, look no further than Minors & Brady, and ask for Lauren. You’ll be in the best hands!

Daniel · 24 October 2025

Agent replied · 26 October 2025

Thank you for sharing your experience Daniel. We’re so pleased to hear you had such a positive experience from start to finish and that Lauren’s care and professionalism made the process so smooth for you.

5/5

Google

It was very nice . The house is so beautiful and spacious and a lovely environment. The agent, Jamie was very professional, kind and helpful .

Avanthi · 17 December 2025

Agent replied · 17 April 2026

Thank you for your feedback Avanthi. It is great to hear that you enjoyed the viewing and that the agent made the experience professional and helpful for you. We are glad you liked the property and its surroundings.

5/5

Google

We have just completed on our home and are delighted as this is absolutely life changing for me and my husband. We would like to thank Mia Staff for initially suggesting this property. We thought it was out of our price range so thank you so much for negotiating the price for us. A big thank you to Mel who took us to view properties. That was very kind and most importantly thank you to Gina Page for getting the deal done. Gina has been so helpful and reassuring throughout the process. We are very grateful for the way you all steered this through. Absolute top marks. Many thanks.

Jenny · 20 November 2023

Agent replied · 17 June 2024

Hi Jenny, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Mia, Mel and Gina we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Minors's Google reviewsLeave Minors a review

Questions about Minors Caister-On-Sea

Has Minors won any awards?

Yes. In The Trusted Agent 2026 awards: Minors, Caister-On-Sea won Trusted Agent; Minors, Norwich won Trusted Agent; Minors, Wroxham won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.