Every review we hold for the Caister-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJust bought a property through Minors…
Just bought a property through Minors and Brady and whould do so again with the help from staff once the offer had been accepted. Claire Wilson has been amazing, she has kept me in the loop the whole time, regular updates so have not needed to chase up anything during the process.
James · 14 September 2026
Agent replied · 22 September 2026
Congratulations on your new property, James! It’s great to hear Claire made the process so straightforward and kept you informed without you having to chase for updates. We’re glad you’d choose Minors & Brady again, and we appreciate you taking the time to share your experience!
★★★★★ 5/5
TrustpilotIf you want someone to steer you…
If you want someone to steer you through the purchase of a property Claire Wilson is the person to have in your corner. She always check everything is going ok and checks in each week to make sure. Couldn’t have got through it all without her guiding hand, cheers.
Customer · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a consistent support throughout your purchase and made sure you always knew how things were progressing. We’re glad her regular check-ins and guidance helped make the process feel a little easier.
★★★★★ 5/5
TrustpilotProfessional and efficient probate sale
M&B were very professional and efficient in securing a probate sale for me - producing good quality images of the property, compelling marketing materials, a regular pattern of viewings and ultimately a price i was happy with. All handled with care and sensitivity by Liam and the team.
Bert · 6 October 2026
Agent replied · 10 October 2026
Thanks for your review, Bert. It’s great to hear Liam and the team handled your sale with such care and sensitivity, while also keeping everything professional and well organised. We’re glad the marketing and regular viewings helped achieve a price you were happy with!
★★★★★ 5/5
TrustpilotConnor was great
I viewed a flat today with Connor, and I couldn’t have asked for a better experience. He was friendly, professional and took the time to show me everything, making sure all my questions were answered. He made the whole viewing process feel comfortable and straightforward, and I really appreciated how helpful he was throughout.
A big thank you to Connor for making such a positive first impression. I would definitely recommend Minors & Brady based on my experience today!
Cameron · 9 October 2026
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with James Roe at Minor & Brady. James was extremely helpful, attentive, and professional throughout the whole process. He was always quick to respond, kept me updated, and went above and beyond to make everything as smooth and stress-free as possible.
Adedamola · 21 September 2026
Agent replied · 22 September 2026
It’s great to hear James made such a positive impression, and that you found him so responsive and easy to deal with throughout. We’re glad his support helped make the process feel straightforward and stress-free. Thank you for recommending James and Minors & Brady!
★★★★★ 5/5
TrustpilotLloyd was incredibly helpful with so…
Lloyd was incredibly helpful with so much knowledge of the property and the business itself, incredibly patient when it comes to questions and answers them professionally. What a great guy! Definitely recommend Lloyd if you want a viewing of a property or even a friendly chat!
Tori · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review, Tori! It’s great to hear Lloyd was so knowledgeable and patient when answering your questions, and that you found him professional and approachable throughout. We’re glad he made such a good impression and appreciate you recommending him!
★★★★★ 5/5
TrustpilotJust bought a house from minors and…
Just bought a house from minors and Brady the service has been absolutely perfect especially from after sale team which I highly recommend Jessica kemp she has done a fantastic job she keeps you informed for anything and everything was in time I would recommend this to anyone
Freddie · 17 September 2026
Agent replied · 22 September 2026
Congratulations on your new home, Freddie! It’s great to hear Jessica kept everything moving and made sure you were kept informed throughout the after-sales process. We’re glad you felt so well supported and would recommend the team to others.
★★★★★ 5/5
TrustpilotAysegul made things happen.
Aftersales people are so important, after you have sold your house, you need a good person to push things through, be a strong communicator and just get things done. I can truly say that Aysegul Capti was the perfect person you need in Aftersales. She made things happen and ensured everyone delivered as expected. Made a complex process easy and with finesse. Thank you Aysegul
Customer · 18 May 2026
Agent replied · 28 May 2026
Thank you for your review. You’re absolutely right, aftersales can make or break the whole experience, and it’s great to hear Aysegul delivered exactly what was needed! We're happy to hear she made such a difference throughout.
★★★★★ 5/5
TrustpilotClaire Wilson
Claire Wilson was extremely helpful in guiding us through the purchase of our property which at times was rather stressful. She liaised regularly with all the other parties concerned and always kept us up to date on matters. Nothing wax scoop much trouble tomher
Customer · 6 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear Claire was such a helpful support during your purchase, particularly when things became stressful. We’re glad she kept communication moving between everyone involved and made sure you were kept up to date throughout.
★★★★★ 2/5
TrustpilotPoor follow through on comms
I think generally speaking everyone at Minors and Bradley is polite. But there is a definite lack of professionalism and courtesy when it comes to responding to emails - they don't bother. There is no follow through which means working with Minors and Bradley is disappointing.
Filks · 14 September 2026
Agent replied · 22 September 2026
Thank you for sharing your feedback. We’re sorry to hear you’ve been disappointed with the communication and follow-up you’ve received, as this isn’t the level of service we aim to provide. We’d like to look into this further and understand what has happened, so please feel free to contact us directly with more detail.
★★★★★ 5/5
TrustpilotI could not be happier
I could not be happier with our experience with Minors and Brady. Samuel Carpenter is amazing, he has been so helpful and accommodating every step of the way in our house move. Nothing has been too much of an ask, I can't thank him enough for making this whole process simple and putting my mind at ease time and time again. Thank you!
Fay · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review, Fay. It’s lovely to hear Samuel made such a positive impact on your move, keeping things simple and helping you feel at ease throughout!
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent service friendly staff.
Maddie has really been exceptional really help with all the solicitor chasing, have had better communication from Maddie than our own estate agent
Thank you Maddie for the smooth process and taking a lot of pressure of us both.
Graham · 1 October 2026
Agent replied · 10 October 2026
Thanks for your review, Graham! It’s great to hear Maddie was so proactive with the solicitor chasing and kept communication moving when you needed it most. We’re glad her support helped take some of the pressure off and made the process feel smoother.
★★★★★ 5/5
TrustpilotBrilliant Service from Claire
The service provided to us by Claire Wilson was fantastic, she kept us updated throughout the process, calling us at least once a week to catch up or with any news. She was very friendly and helpful and responded to all our queries quickly.
John · 18 September 2026
Agent replied · 22 September 2026
Thanks for your review, John! It’s great to hear Claire kept you regularly informed and was always on hand to answer your questions. The consistent communication clearly helped make the process feel more manageable!
★★★★★ 5/5
TrustpilotWe have been thoroughly impressed with…
We have been thoroughly impressed with the service Minors and Brady have given us from start to finish. They have handled both our sale and purchase with excellent communication and patience. We would like to thank everyone and mention in particular Adelaide Overy who sealed the final deal! But heartfelt thanks to the whole team who has helped us along the way...Lloyd, Abbie, Bea, Matthew, Karol, Aidan, Finlay... the list goes on!
NandA · 9 October 2026
★★★★★ 5/5
TrustpilotAfter sales service
Jess in after sales has been brilliant at weekly check-ins and updates. If we had any questions she had the answers or found the answers out for us efficiently. Thank you Jess for your help getting us through to the end.
Lorna · 2 October 2026
Agent replied · 10 October 2026
Thanks for your review, Lorna! It’s great to hear Jess was such a reliable support throughout your aftersales process and kept you updated each week. We’re glad she was always able to help with your questions and keep things moving through to the end.
★★★★★ 5/5
TrustpilotMinors and Brady have been superb !
Minors and Brady have been superb in the process of selling our house. In particular Anya who has guided us through the aftersales process, liasing efficiently with all parties, chasing, and keeping us informed along the way. We must also mention Kyle and the team in the Dereham office, who were proactive in finding viewings, then negociating and securing a sale.
G · 19 May 2026
Agent replied · 28 May 2026
Thank you for your review! It’s great to hear the whole team supported you so well, from Kyle and the Dereham office securing the sale to Anya keeping everything moving and everyone informed during aftersales.
★★★★★ 5/5
TrustpilotVery impressed!
All the staff we've dealt with have been very friendly and polite. Adelaide was very patient and helpful in negotiations, happy to offer any advice required and highly professional and efficient in processing the memorandum of sale within 24 hours.
Mr · 7 October 2026
Agent replied · 10 October 2026
Thanks for your review! It’s great to hear you’ve found everyone you’ve dealt with so friendly and professional, and that Adelaide was such a helpful support during the negotiations. We’re glad she was able to offer useful advice and get everything processed so promptly.
★★★★★ 5/5
TrustpilotIsobel was very friendly and helpful
Isobel was very friendly and helpful. Very much appreciated it, that she took her shoes off and asked potential tenants to do the same as tenants were still living at the property. Very smartly dressed and professional.
Anne · 5 October 2026
Agent replied · 10 October 2026
Thanks for your review, Anne! It’s lovely to hear Isobel was so friendly and professional. We’re glad she made you feel comfortable during the viewing
★★★★★ 5/5
TrustpilotFriendly and helpful staff at Minors and Brady.
I purchased a home through Minors and Brady and I have to say it was quick and easy. Claire was extremely helpful and even helped me with an enquiry after I had moved in. I found all the staff friendly and helpful, no matter who answered the phone when I contacted them. I can highly recommend.
D · 19 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation! We're happy to hear the purchase felt quick and straightforward, and that Claire continued to be helpful even after you’d moved in. It’s also really good to know the whole team came across as friendly and supportive throughout!
★★★★★ 5/5
TrustpilotWe would like to thank Cassandra in…
We would like to thank Cassandra in aftersales for all the help with our purchase. It was 11 weeks to offer to completion. She kept us fully informed at each stage and answered or questions swiftly
Alison · 21 September 2026
Agent replied · 22 September 2026
Congratulations on your new home, Alison! It’s great to hear Cassandra kept you informed throughout your purchase and was always quick to respond when you had questions. Eleven weeks from offer to completion is a fantastic milestone, and we’re glad you felt so well supported along the way. Thank you for choosing Minors & Brady!
★★★★★ 5/5
TrustpilotOur moving experience was made super…
Our moving experience was made super easy and pleasant with Minors and Brady. We were helped by Brooklyn, who was incredibly friendly and polite and explained everything clearly to us. A lovely member of the team! Usually moving is very stressful, but this has had minimal stress and so straight forward. Thank you!
Katty · 25 May 2026
Agent replied · 28 May 2026
Thank you for your review, Katty! It's really nice to hear your move felt straightforward and low stress, which is not always the case. Brooklyn’s friendly approach and clear communication clearly made a big difference along the way!
★★★★★ 5/5
TrustpilotI cannot recommend Minors and Brady…
I cannot recommend Minors and Brady enough! Selling a property is usually stressful, but Julia Pauluch and the team made the process seamless. They were honest, always available to answer questions, and genuinely cared about getting me the best result. Thank you so, so much. I really appreciate the support throughout the process.
SCzubaj · 23 May 2026
Agent replied · 28 May 2026
Thank you for your recommendation! It’s great to hear the process felt seamless, especially as selling can often be stressful. Julia and the team clearly made a strong impression with their honesty, availability and support throughout.
★★★★★ 5/5
TrustpilotUnthank Road Norwich
Thank you all the staff at Minors and Brady Unthank Road. A special Thank you to Aysegul who was a great help with the after sales. As sometimes happens it wasn’t straightforward and was a long and challenging process. Aysegul was very helpful and kept us up to date on everything, THANK YOU
Maria · 21 May 2026
Agent replied · 28 May 2026
Thank you for your review, Maria. It sounds like it wasn’t the easiest journey, so it’s great to hear Aysegul helped keep everything on track and made sure you were kept updated throughout!
★★★★★ 5/5
TrustpilotInformative viewing led by Lara from Minors and Brady
Thank you to Lara for leading a very comprehensive and informative viewing. Lara had a very professional approach and had all the information we needed to hand. Lara had very good knowledge about the property and locality. We felt relaxed with time to view thoroughly and ask questions. Thank you Lara.
Elizabeth · 25 May 2026
Agent replied · 28 May 2026
Thank you for your review, Elizabeth. It’s great to hear Lara made the viewing feel thorough and well paced, with all the information ready and plenty of time for you to take everything in and ask questions!
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