Darlows Caerphilly reviews

★★★★★ 5/5

Google

My partner and I couldn’t have been happier with the experience we received from Eleri Page at Darlows, Caerphilly. Eleri got us a house viewing with such short notice and was lovely during the viewing, was very informative, answering questions we had and went away and looked into questions she didn’t have the answers too at the time. Thanks again 😊

Meghan · 26 May 2024

★★★★★ 5/5

Google

Richard has been very helpful, knowledgeable and friendly over the last month since I have been house-hunting. He also showed me my new house, so instant 5 stars.

Jason · 14 June 2023

★★★★★ 5/5

Google

Great customer service from start to finish, even though we didnt proceed with a property with them, the communication we received from the branch was brilliant. Zoe was always friendly and approachable too! Thanks for your assistance regardless

Scott · 14 June 2022

★★★★★ 5/5

Google

My wife and I had a great experience purchasing our first house with Darlows. Claire and the other members of the team were friendly, helpful and always kept us informed of updates during the process, certainly taking away some of the stress! Couldn’t fault them. Thank you Claire and the team!

Tony · 15 June 2019

★★★★★ 5/5

Google

Top experience with Darlows. Shout out to Claire, Natalie and Gareth for marketing our house, securing relentless amount of viewings and helping us to achieve a Sold subject to contract status. We are very pleased and kept to the same company we bought the house through. Well done and Thank you

Pete · 15 June 2019

★★★★★ 5/5

Google

Claire was highly professional throughout the transaction, regularly chasing things up and making sure we had all the information we needed in a timely manner. Great to have a common sense channel to resolve issues with the Vendor and make the transaction less stressful.

Ken · 14 June 2021

★★★★★ 5/5

Google

Looking for a new property is always stressful, however Gareth Lewis @ Darlows - Caerphilly has been extremely accommodating when arranging viewings to fit around mine and my partners busy schedule. He has been professional and has kept in touch throughout our journey; keeping us up to date with properties on the market that may suit our preferences. Whilst dealing with Darlows, we will be happy to continue liaising with Gareth direct and hope that with his help we find our New Home. Thanks Gareth :)

Morganmathias · 14 June 2020

★★★★★ 5/5

Trustpilot

Darlows Estate agents in merthyr have…

Darlows Estate agents in merthyr have been very quick in responding to my emails Hollie Langmead is currertly dealing with our property enquiries has been very pleasant and professional. Looking forward to working with you further.

S · 10 October 2024

★★★★★ 5/5

Google

Lovely viewing with Eleri, really liked the house and saw everything I needed to in some cases twice. Nothing was too much trouble and I was able to ask questions which she noted down to find out for me.

Harriet · 6 April 2025

★★★★★ 5/5

Google

Working with Clair Lea has been a pleasure. She managed the whole process superbly. Great experience and an easy person to talk to.

Jim · 17 September 2023

★★★★★ 5/5

Google

Darlows provided an excellent service for us. The house was placed on the market at 9pm one evening and by lunchtime the next day we had accepted an offer. This was during lockdown as well. Livvy and Claire were really professional and efficient.

James · 14 June 2021

★★★★★ 5/5

Google

Excellent service always helpful Claire was always available when needed at a very taxing time! Thanks so much x

Samantha · 16 December 2023

★★★★★ 5/5

Google

I can only speak for the service I've personally received and i can't thank Richard enough for the help he's given.. Keep up the fantastic service

Sandra · 14 June 2023

★★★★★ 5/5

Google

Fantastic service for finding my first property, Gareth Lewis was extremely helpful and understanding, knew exactly what was right for me and overall a great experience.

Morgan · 14 June 2023

★★★★★ 5/5

Google

We are (hopefully) nearing completion of a very tricky house sale, Claire Lea has been excellent throughout the process. She is both friendly and professional and constantly keeps us up to date with any new communication

Katie · 14 June 2022

★★★★★ 5/5

Google

Connor is great, so informative and really helpful. Thank you for all your help!

Jemma · 15 March 2024

★★★★★ 5/5

Google

Claire lea was fabulous! Great customer service looking for my first home! Highly recommended Thanks Claire 😊 …

Robi · 16 December 2023

★★★★★ 5/5

Google

Have been helped by Gareth Lewis to view properties and almost bought one- but unfortunately this did not work out. Regardless- Gareth was consistently friendly, professional and informative throughout all our dealings with him and was also willing to go the extra mile- Would 100% recommend. That Gdawg is awesome!

Carmilla · 15 June 2018

★★★★★ 5/5

Google

Gareth Lewis was very professional and helpful while helping me buy a house in Caerphilly. Nothing was to much. Amazing service. Thank you so much

Janine · 14 June 2023

★★★★★ 5/5

Google

Darlows have been very helpful in trying to help us find our next home. Gareth in particular has shown us around multiple properties over the last few weeks. He is always professional, informative and has a good sense of humour which makes the meeting easier and more human. He definitely is a people person. We have a family property due to be sold in the near future and would consider Darlows based on this good service provided.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 24 October 2022

★★★★★ 2/5

Trustpilot

I have got my property up for rent…

I have got my property up for rent soon, but getting doubts if I should use darlows, They hardly answer emails with questions. Never communicate with me, I'll be out of the country while my property will be rented, how can I trust darlows to give full management of my property when they didn't communicate with me.Had app today just for someone to help me fill out licence form, as never did one, I turned up at shop, but he wasn't there. I should have looked at the reviews first before deciding with darlows, nothing but bad reviews

Michael · 20 October 2022

★★★★★ 1/5

Trustpilot

The people are thieves!

The people are thieves!I bought a house with them in Tredegar Wales and they don't even let me have the spare keys or the contact details of the person renting the house currently. It is their way to blackmail me to use their lettings team to manage the house which has proven to be useless.People involved in this? Oliver Manifold (lettings team), Daniel Watkins (sales) and Jessica Jones (sales).If this drags a bit more I will contact a lawyer and start legal action. They have me trapped trying to get management fees for being useless. They sold me the house and they want proof it is mine ffs. You managed the property in the past and you never increased the price, why would I let you manage my property now if you are useless!?Awful experience top to bottom, never again!

George · 17 October 2022

★★★★★ 5/5

Trustpilot

Friendly and helpful

All the staff I encountered at Pontypridd Darlows were most helpful with my search for a new property. Gail was ever friendly and obliging with my ‘phone queries and Courtney was extremely accommodating when I needed to arrange viewings at short notice. I recommend this branch without hesitation.

Rachel · 13 April 2019

★★★★★ 5/5

Google

Gareth Lewis has been great throughout the whole process of buying our first home. From arranging viewings, contacting me with new new properties, to finally ensuring our offer was accepted. Gareth made a complicated process easy and enjoyable.PositiveResponsiveness, Professionalism

Leigh · 24 October 2021