Every review we hold for the Bushey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just started the process for buying our first property. Daniel has been very helpful throughout the process so far; he is easily approachable and respond back very quickly when I have a query. All advice given was very clear and detailed. Thank you.PositiveResponsiveness, Professionalism
Sapna · 22 June 2022
Agent replied · 21 June 2024
Thanks Sapna, he will stay on point throughout the process we assure you.
★★★★★ 1/5
GoogleExtremely disappointed by this company, VERY UNPROFESSIONAL!!! Had a viewing on Saturday morning for one of their rental properties in watford, the agent did not have the decency to show up to the appointment that they set up, after waiting for just over 10 minutes I decided to call the company to find out whats going on. I was told by another agent that they would chase up the matter and get back to me right away, I also want to note that he did not apologise or show any remorse for the situation that I was in. A further 20 minutes went by and nobody bothered to call me back. Disgusting customer service, very rude incompetent staff who are clearly very unorganised and have a lack of respect for their customers.
Ihsane · 25 September 2023
Agent replied · 21 June 2024
Sometimes you have to hold your hand up and said you messed up. Apologies Ihsane, our employee mucked up the timings and then our call answering service never delivered your message correctly.
So a double whammy and not our finest hour. The team will do all they can going forward with you to prove this was a one off blip.
★★★★★ 4/5
GoogleCarl is a brilliant agent. He helped negotiate the sale of our one bedroom flat. We tried two other estate agencies in the past but Carl surpassed our expectations! He negotiated a great offer, always responded to emails, telephone calls and was extremely helpful. He is an asset to the imagine group!
Ag · 22 June 2021
Agent replied · 21 June 2024
Thank you Ag, all well noted and we agree entirely. He does want to know what he needs to do get 5 stars though 😉 …
★★★★★ 5/5
GoogleThe letting teams, Prudence, Jemma and Tamara were really professional and dealt with everything efficiently! Thanks to the team for all your hard work. Jean
Jean · 22 February 2024
Agent replied · 21 June 2024
Thanks Jean, the team enjoyed working with you.
★★★★★ 5/5
GoogleBoth Paul and Katie made the whole experience a positive one. Always available, to the point and managed my purchase very professionally.
Jacky · 16 April 2024
Agent replied · 21 June 2024
Thanks Jacky, enjoy your new home.
★★★★★ 5/5
GoogleThank you to David, Amir and all the team for getting our home under offer within a week of going on the market. An amazing result. We were kept informed at every step of the process. Fingers crossed the sale goes through smoothly. I would recommend them without hesitation.PositiveResponsiveness, Quality, Professionalism
Liz · 22 June 2021
Agent replied · 21 June 2024
Thanks Liz, delighted the team delivered so promptly for you.
★★★★★ 5/5
FacebookHad an outstanding experience with Carl, he was very professional, personable and you can tell he really cares. I would highly recommend him for anyone looking to buy a property, his service was impeccable and would just like to say thank you again Carl and team at Imagine Bushey! You are amazing!!!!!
Stephanie · 16 March 2021
Agent replied · 22 February 2025
Having a lot of profit from MRS ELIZABETH BAYS platform was the best thing ever, with a little capital of $1000 I made a successful withdrawal of $12,500 in one week now I can pay my bills my self and take good care of my family, You are indeed the best account manager, With the way you traded my investment efficiently with no error My God will keep rewarding you. Contact Her for genuinely trading and fast profit payout without any problem.
Quickly contact her via,
Email: elizabethbays70@gmail.com
whatsApp number: +1(209)896-9431
★★★★★ 5/5
GoogleI had a excellent experience with this company. No rubbish, honest and respectable company. Amir is the best, totally recommend him, totally impressed with the dealings with the company thru him, everything was so simple, swift and straightforward. He is the go to man!
Saloni · 22 June 2022
Agent replied · 21 June 2024
He’ll be quoting that line to the bosses for sure Saloni! Thanks for the great review.
★★★★★ 5/5
GoogleLaura Howard was fantastic during the whole purchase process of my property. We had to work to a deadline and Laura did everything she could to make sure the sale went through.
Very happy with their service, communication was excellent and I would like to thank them for all their help.
I would highly recommend this agent.
Bernadette · 23 June 2019
Agent replied · 21 June 2024
Thank you for the review Bernadette and we hope you enjoy your new home. As with many businesses, communication is often the key so its pleasing to hear we have that well covered off by Laura and her team of sales progressors
★★★★★ 5/5
GoogleI had the pleasure of working with Josh for my house sale. He was professional throughout the entire process and always on hand whenever I had a question. He is truly a stand-out professional who made the experience seamless
Chris · 15 April 2026
★★★★★ 5/5
GoogleI was very impressed with the service I received from the agency and especially Alex Fegan who was very professional, enthusiastic and quick in arranging a property viewing and managed to secure three further viewings while we were viewing the property! Thanks a lot and wish him all the bestPositiveProfessionalism
Zara · 22 June 2021
Agent replied · 21 June 2024
Cheers Zara, Alex is one of our newer recruits, but making a very good impression so far...
★★★★★ 5/5
GooglePaul at Imagine in Bushey is absolutely fantastic at his job and a true professional to deal with. I would have no hesitation at all in highly recommending Paul and the imagine team.
Jo · 22 June 2023
Agent replied · 21 June 2024
Thanks Jo, that he is. Can’t put a price on experience..
★★★★★ 5/5
TrustpilotI was looking for a rental property in…
I was looking for a rental property in the Hemel Hempstead area of Hertfordshire and found that a lot of the estate agents that I dealt with were not very efficient in finding me what I wanted and were literally making me decide to buy a property instead of renting one. However one person was very helpful and knew all the relevant information on the property we were viewing and was extremely helpful in trying to find us somewhere within our price range. I am 73 years old and disabled and this lovely person was very patient with me too. Her name was Ellie and she worked from the Hemel Hempstead branch of Imagine Estate Agents.
SONYA · 24 February 2025
★★★★★ 5/5
GooglePaul has been excellent at helping us sell our property! He is very friendly but professional and him and Katie have made the process extremely smooth and stress free!
Toni · 25 September 2023
Agent replied · 21 June 2024
Good to hear, thanks Toni.
★★★★★ 5/5
GoogleI have worked with Imagine before and now working with them again. Amir has been exceptional. He is very professional, responsive, on top of everything and most importantly he clearly understands about what we are looking for and keeps us updated constantly . Couldn't recommend him enough.PositiveResponsiveness, Quality, Professionalism
CJB · 22 June 2021
Agent replied · 21 June 2024
Loving the repeat business, thank you for sticking with us.
★★★★★ 5/5
GoogleWe've been working with Amir at Imagine to buy our first property and have had a really great experience. Everything has been handled professionally and efficiently which has made the whole process really smooth and easy to navigate. Amir's been really personable and great to work with!PositiveResponsiveness, Professionalism
Nic · 28 August 2021
Agent replied · 21 June 2024
Thanks Nic, Amir is definitely a people person.
★★★★★ 5/5
GoogleWe had 2 properties to sell but with a fairly long completion time due to my son doing his GCSE's. The Imagine team that helped us, Amir, Daniel and Katie (plus a few others I'm sure I've missed out), were great in getting the properties sold and managing the process through to completion. The team are very helpful and really great to deal with and strive in getting you the best deal possible. Would recommend them fully to anyone looking to buy or sell your property.
Tamsin · 22 June 2023
Agent replied · 21 June 2024
Thanks Tamsin, hope your son gets great results..
★★★★★ 5/5
GoogleImagine were recommended to me by a relative who naturally had my best interests at heart. Her experience had been with Ashley from Imagine Watford. It certainly paid off taking that recommendation. I spoke with Ashley who put in touch with a colleague at Imagine Bushey. I found the staff extremely responsive and more importantly without the stereotypical negative 'estate agent' attitude reminiscent of a wide boy. Amir came and promptly valued my home and instantly I liked him. He was friendly without being over friendly, knowledgeable and respectful and backed up his valuation with facts. I then met James, the in-house photographer who was chatty, friendly and took some amazing photos to market my home. I thought that was it, until i received a visit from Paul who would be conducting the viewings. I must be honest, even though I had instructed the listing to go ahead, I was very nervous about opening my home to complete strangers, but any concerns I had (and they were many) were instantly gone after a visit from Paul. It was like he had anticipated my concerns and reassured me that he would conduct every viewing as if he were selling his own home. WOW! I had 9 viewings booked within less than 24 hours of listing and a number of decent offers to choose from within 48 hours of viewings. My home went under offer promptly due to the responsiveness, experience and professionalism of Paul. Things have been moving along very smoothly and I really cannot fault Paul and his colleagues. As a result, I felt confident in instructing their recommended conveyancing team, who like Imagine have proved to be on the ball immediately. Paul has continued to to advise me on my onward purchase which as been an added bonus. So congratulations to this wonderful team, Ashley, Amir, Paul and not forgetting Katie, my personal case handler. They really do wrap a protective arm around you to ease what can be a very stressful time. I would not hesitate to recommend them. I have had a very positive experience with Imagine Bushey. A very big 'thank you'.
Chantelle · 22 June 2023
Agent replied · 21 June 2024
Thank you so much for taking the time to write this post.Hopefully it helps steer some more clients our way 😃 …
★★★★★ 5/5
GoogleVery happy with our sale via imagine after switching from another local agent. We were most impressed with out of hour viewings and enthusiastic nature with getting people through the door which seemed to us make the critical difference. All members were friendly and we'll informed, especially Carl Giacone and Brian Moran. Would highly recommend
Alan · 23 June 2019
Agent replied · 21 June 2024
Thank you for the feedback / review Alan and delighted you have given evidence that shows there is a difference between agents, we aren't all the same. Wish you well for the future.
★★★★★ 5/5
GoogleI would like to personally thank Jason at Imagine. He has been so amazing during the whole sale process. Jason was always around to help with all queries. He is honest and straight forward with me which is refreshing as other estate agents are not like that.PositiveResponsiveness, Professionalism
Veena · 22 June 2021
Agent replied · 21 June 2024
Thanks Veena, he’s a class act. Appreciate you acknowledging him.
★★★★★ 5/5
GoogleStephanie Rapa at Imagine Bushey has been fantastic helping me find my first home as a tenant. Stephanie took care of everything with a smile and full of energy!
Stephanie is a pleasure to know and made the whole process enjoyable for a newbie like me to the renting scene.
Thank you Stephanie !
Cliff · 23 June 2019
Agent replied · 21 June 2024
Thanks for the review Clifford. Always an exciting time your first ever home, glad Stephanie helped make the experience a good one and hope you enjoy living in it as much as you did finding it.
★★★★★ 5/5
FacebookI visited several properties in the Watford area & met a few estate agents before I contacted Imagine & spoke with Paul Markey who immediately made me feel that he would do his best to find me a property to meet my requirements.
During our first conversation Paul took the time to listen to me & to understand my needs.
On my second viewing with Paul I made an offer & since then have spoken with him a few times and shared a couple of emails.
At all times Paul has been friendly,cheerful, professional, informative and has responded quickly to my questions.
It has been so nice to meet an Estate Agent who really seems to care and who understands the needs of the customer.
I would like to say a personal thank you to Paul, Imagine are lucky to have you as a member of their team.
Sonia · 26 April 2021
★★★★★ 5/5
GoogleThanks a lot to Oliver and his team. Oliver was really helpful during the property visit and to the end of the process. And the best part was even after my move-in he made a follow-up call, which proves his dedication and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Shabbir · 28 August 2021
Agent replied · 21 June 2024
That’s a nice touch and everything Ollie is about. Thanks for acknowledging Shabbir.
★★★★★ 5/5
GoogleGreat experience finding a house with Imagine. We were dealing with Daniel who was always professional, responsive and gave great advice. Would highly recommend Daniel and Imagine if you’re looking to buy a property in the local area 👍🏼PositiveResponsiveness, Professionalism
Sarah · 22 June 2022
Agent replied · 21 June 2024
Thanks Sarah, good to know you are being well looked after.
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