5/5
Howard was professional and efficient during our recent house purchase. He was quick to respond to queries and support the process.
Agent replied · 13 June 2026
Many thanks for your kind words, and I hope you are loving your new home!

Trusted Agent profile · Bury, Lancashire
Verified
★★★★★
656 reviews across 1 platform
18-20 The Rock, Bury, Lancashire, BL9 0NT
Your Move's office in Bury, Lancashire, at 18-20 The Rock, is rated 4.6 out of 5 across 656 reviews on 1 platform, including 656 Google reviews rated 4.6.
Every review we hold for the Bury office, from every platform, shown as written. First names only.
5/5
Howard was professional and efficient during our recent house purchase. He was quick to respond to queries and support the process.
Many thanks for your kind words, and I hope you are loving your new home!
5/5
Our house was sold through country Holmes. We were kept updated throughout the process by Ginene who was brilliant. All questions were answered very quickly and we were regularly emailed to keep us informed of what was happening. Highly recommend using them.
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had a positive experience selling your home with Country Holmes. Ginene will be especially pleased to know that her … More
5/5
Adam went above and beyond in selling our home and has exceptional customer service. I would highly recommend.
Dear Dave, thank you so much for your kind words. It was and absolute pleasure assisting you. Wishing you every happiness for the future, and a very Happy New Year ahead. Very best wishes, Adam.
5/5
Amazing service from them, thanks Daren, Nav !!
5/5
I could not rate Paul more highly. He was a breath of fresh air. Fabulous communication and very high levels of customer service. Paul always went the extra mile to keep the sale on track, liaising with both sides and keeping me informed. He made it all very easy.
Thank you for the kind words Sarah. It was an absolute pleasure working with you!
5/5
Fantastic service. I forgot what a slog it is selling and buying property and am sure if it was not for Rebecca and her team, the sale and purchase would still not be completed and doubt if I would still be married! Would 100% recommend.
Thank you David & Jane, you were a pleasure to work with and we loved being chosen to sell your beautiful home. We hope you will be very happy in your new home and wish you many happy years there.
5/5
Always courteous and friendly, helpful and accommodating. Top marks especially Sarah, Claire and Ben. Thanks so much for all your help x
Thank you for your lovely words. I am sure the team will be very happy.
5/5
From the first moment I entered Webb's Agents to sell and buy the staff there are amazing, I felt welcomed they explained the process clearly. They were very good at finding and suggesting properties with the situation I was in and took everything into account. When my new place I have now came up for availability they wasted no time notifying me and arranging a view. Once I put my bid in and was excepted was just a waiting game but every step of the way the staff was with me, any question any concern I had they put my mind at ease they were great from start to end right up to the moment I had my keys. I am so glad I chose that agency felt like part the family there, I still pop in to say hello once in a while, they are always glad to see you. Outstanding group of staff there.
5/5
Thankyou to Becky and Olivia for all your kind assistance on helping get my property Let. From day one they have been very professional but in a very varying and helpful way. I would not hesitate to recommend you to anyone hoping to let their property out. Fantastic service. Thankyou so much from Maureen Chapman
Thank you Maureen for your lovely review. Its been a pleasure to let your property out. I'm glad you have found trust again in estate agents.
4/5
Kate was absolutely brilliant throughout the purchasing process. Any queries raised were dealt with promptly and she was always happy to help. We can’t comment on the after sales team because Kate had to step in on a parking issue and then remained our key contact.
Dear Mr and Mrs Harley, Thank you for the review. We wish you many happy years in your new home … More
5/5
We've been very happy with Ben and his team giving a friendly and well informed service with good communication of progress.
Thank you for the kind words! We're so pleased to hear Ben and the team kept everything running smoothly and kept you well informed.
5/5
Contacted about a property being let by the landlord / just listed through Webbs, and whoever I spoke to first with at Webbs was very helpful and polite, lovely to speak with and helpful.
5/5
The Sheriffs Office provided an excellent and efficient service from start to finish. Communication was clear, professional, and timely, and the team handled our case with confidence and precision. We felt fully supported throughout the process. Highly recommended for anyone seeking a reliable and results-driven enforcement service.
Thank you very much for your review Alper
1/5
It appears that once you place an order the work is issued to an overseas agent, this makes communication very difficult using broken English, in addition there is a total lack of knowledge relating to search terms, English pronunciation of local areas and cities, despite complaints and many requests for contact by a UK based contact they simply do not engage.
We're sorry to hear about your concerns and truly value your input. With our experience and deep local knowledge, our team worked diligently to secure top rankings for 3 of the 5 targeted keywords through strategic SEO efforts. We appreciated your LinkedIn post highlighting the SEO improvements: https://www.linkedin.com/posts/activity-7261800782297972737-4JMO Our team tried to reach you several times via email, but we haven’t heard back and are still waiting for your response. We’d be happy to discuss any concerns and remain committed to delivering a service that meets your expectations.
5/5
A truly well deserved 5 star rating for excellent service with particular mention for the open lines of communication. Rebecca and her team could not have done more to make my dream purchase seamless. Thank you to everyone involved at the office.
Thank you Karen, your were wonderful to work with throughout this purchase. We know you are going to be very happy in your new home and would like to wish you all the very best for the future.
5/5
Exceptional experience from start to finish. Professional, proactive, and always a step ahead. Communication was clear and consistent, and the sale was handled smoothly with great attention to detail. Highly recommended.
Dear Sam, Thank you so much for your kind words. It was my absolute pleasure to represent your beautiful home. I wish you and your family every happiness in the future, and I am always on hand to help or assist if you need anything. Very best wishes, Adam
5/5
Kate and the team were fantastic, always on hand to help and went above and beyond. Thank you!
Dear Martin, Thank you for the wonderful 5 star review. We wish you many happy years in your … More
5/5
Jonathan from Your Move came to do a valuation on my property. He was extremely informative and had fantastic knowledge of the current property market. He brought along with him a tailor-made leaflet that was catered to my property and the surrounding area to help me understand the potential sale value. He provided, honest, friendly advice and made everything easy to understand. Thank you again
Thank you for taking the time to feedback, it means a lot to the whole team. When you are looking to sell don't hesitate to get in contact with us.
5/5
From the very first enquiry to the handing over of keys, Paul gave a 5 star service. He was very accommodating when it came to viewing the property I bought, and his communication was brilliant throughout, always keeping me up to date with …
Thanks so much for the review Damian. I hope you are all enjoying your new home!
5/5
I found Rebecca and her team at Fine and Country easy to work with. Rebecca was extremely competent, professional and kept me well informed at every stage of the selling of my property. Thank you to all the team Jan
Thank you Jan, we were very happy to find you such a lovely buyer for your property and we know she will be very happy there. Such a lovely home and great location. We really enjoyed working with you throughout the sale and really appreciated the ease of communication between us. Thank you for choosing Fine & Country in Beccles to assist you in this sale.
5/5
Karen Robertson was very efficient to deal with when we were buying our first property. Karen was always quick to respond to any query i had, which made me feel a lot at ease. Thanks Karen for all your help!
5/5
They were great, found a buyer very quickly and were very professional. Nothing was too much and they went beyond an agents duty. I highly recommend them
Dear Zeppa, thank you for your lovely review. Wishing you all the best for the future, from Peter and all the Poundbury team
1/5
Unfortunately had a really bad experience with this company and would not recommend them. They were totally unprofessional and rude. Did'nt return calls to myself and our estate agents and solicitor over a property that we had been accepted for, but later backed out due to alot of issues that had been going on for 5 months. We have since found another property and have been dealing with another estate agent that have been a breath of fresh air, so friendly, approachable and nothing is too much trouble at all.
5/5
I highly recommend this company great communication and helpful guidance throughout my claim which they successfully completed a big thank you to my assigned recovery agent
Thank you for the positive review louise Hatton! We're pleased we were able to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Bury office has 656 reviews across 1 platform: 656 on Google.
Your Move Bury is rated 4.6 out of 5 across all 656 reviews, and 4.6 out of 5 on Google from 656 reviews.
Your Move Bury, 18-20 The Rock, Bury, Lancashire, BL9 0NT.