Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndy was really good throughout the whole process, always responded to calls and text to keep us up to date. Once we sold, Jennie was an amazing help to keep us up to date with the progress off the sale and ensured a smooth process. Thank you both.
Samantha · 10 October 2025
★★★★★ 5/5
GoogleProfessionalism✅ | Quality✅ | Responsiveness✅
First of all, what a fantastic experience I have had with the help and support received from Natalie Bentley.
I was really struggling with finding a good mortgage advisor and trying to secure a mortgage, but as soon as I spoke to Natalie I knew she was the right woman for the job.
Natalie has upheld a fantastic level of service with her customer centred approach, keeping me up to date every step of the way and always going above and beyond to deal with any questions or concerns.
Natalie's professionalism and knowledge in her field is a credit to Your Move and Embrace, she exemplifies everything needed in a mortgage advisor, I really dont think I would have been able to get my dream home if it weren't for her guidance and support along the way.
I have already told many of my network and family about Natalie and will be sure to send them all directly to Natalie when they are ready for a mortgage or renewal.
Overall fantastic character, easy to talk to, great knowledge and goes above and beyond, could not ask for more.
Thank you Natalie!
p.s. give the lady a raise or pay bonus, she has earnt it.
Aeman · 11 May 2022
Agent replied
It's always nice to get great feedback but this is brilliant to hear! Thank you for taking the time to do this, our business is built on our reputation and this level of feedback only enhances our reputation. We look forward to all the referral's. Thank you again from Natalie and all the team at Bury 🙏 🙏 🙏 …
★★★★★ 5/5
GoogleI highly recommend Karen, Eileen and the whole team, they are, without doubt, the best estate agents I’ve ever worked with. …
Samantha · 26 July 2025
Agent replied · 26 July 2026
Hello Sam
Thank you for such a beautiful review. Eileen and I have loved working with you … More
★★★★★ 5/5
GoogleExcellent service, from first enquiry to completion of sale.
All members of the team are professional and a pleasure to deal with.
I was kept informed of progress and very happy with the service.
Would recommend without reservation.
Helen · 16 May 2026
Agent replied · 16 June 2026
Thank you so much for taking the time to leave us feedback! 💜 …
★★★★★ 5/5
GooglePeter and the team provided an excellent service for the sale of my property - efficient, supportive, great communication throughout the process.
Stav · 2 August 2025
Agent replied · 2 July 2026
Dear Steve, many thanks for taking the time to leave such a kind review. Wishing you all the best for the future, from Peter and all the Poundbury team
★★★★★ 5/5
GoogleHave nothing but praise for the whole team from our 1st meeting to successful sale. They made what could have been a very stressful experience remarkably easy!
Particular thanks to Graham who was a star
Richard · 29 January 2026
★★★★★ 5/5
GoogleWe recently completed on a property on the 20/09/2024 after putting offer in, in May and nothing was too big for Aidan or Julie. If we had any questions, they always were answered and super friendly making the process of buying our first home easy. Once we completed, we got sent a lovely little hand painted drawing of our house which was such a personalised experience for us, and something we will keep forever!
Grace · 16 June 2025
Agent replied · 16 June 2026
That's so kind Grace, thank you for sharing your feedback. We wish you the best in your new home! 💜 …
★★★★★ 5/5
GoogleJust wanted to thank Jenny for keeping my rentals in safe hands, you have honestly been amazing! Thanks again Zoe Ferris
Zoe · 17 May 2026
★★★★★ 5/5
GoogleHighly rated letting service. Jenny and her team go above and beyond to ensure a smooth service. Recommended to contact.
Vishal · 23 May 2026
★★★★★ 5/5
GoogleA great team who really know the market locally !
Ben offers very sound advice re valuation and marketing, Debbie dealt with our sale efficiently and professionally and Sarah was a pleasure to talk to on the phone every time I called. Would highly recommend them to anyone else thinking of selling - they really know what they're doing !
Jane · 15 May 2025
★★★★★ 5/5
GoogleThe whole team have been great, being attentive and understanding throughout the process. The house was put on the market swiftly and viewings lined up in no time. Particular mention to Ben for his support, advice and dedication to help reach the desired completion date! Would definitely recommend.
Jen · 15 February 2026
Agent replied · 15 May 2026
Thank you so much for your kind review. We’re delighted to hear the team could support you throughout the process and get everything moving quickly. Ben will be thrilled to hear your feedback, his dedication and advice really do make a difference. We truly appreciate your recommendation.
★★★★★ 5/5
GoogleMike came to give us a valuation on possible sale of our home .
He was so pleasant and knowledgeable. He took his time and got to know what we wanted and offered his expertise and advice …
Wendy · 28 April 2026
Agent replied · 28 June 2026
Thank you for your wonderful review! We’re so pleased to hear that you had such a positive experience with Mike. He takes great pride in providing a personal, knowledgeable service, and it’s fantastic to know that his advice and approach … More
★★★★★ 5/5
GoogleWe have been viewing some properties in Farnham common area
Beckey Ely was always on time friendly and professional
Saadat · 17 May 2026
★★★★★ 5/5
GoogleHave been with S&S for only a month and they've already gone beyond the service of my previous local letting agent. Hayley and Freya have been on top of the issues and tenancies from the get go, and am so pleased to have my entire portfolio with them.
Alex · 2 February 2026
Agent replied · 2 July 2026
Dear Alex, thank you for your kind review. We are glad we are able to help with the smooth transfer of your portfolio and look forward to a continued excellent service for the foreseeable future. Wishing you and the family all the best, from Hayley and all the Poundbury team
★★★★★ 5/5
GoogleGinene was very helpful and supportive as I went through the purchase process.
Lindsay · 26 June 2026
★★★★★ 5/5
GoogleI was a first time buyer and dealt with Sarah Nourse. I thought that she was very good at dealing with comms between buyer/seller, she managed to get quick responses to questions and also went above and beyond in trying to get in touch with solicitors and the other parties.
I enjoyed working with her throughout the transaction.
Robert · 15 May 2025
★★★★★ 5/5
GoogleI was torn between two other Estate Agents, one of whom I had met before, who I could not fault in any way, and another who said all the right things, but then I met Jonathan, and after our initial first meeting, I knew he was the right choice for me. I'm not the easiest person to deal with due to some issues I have, but Jonathan coped marvelously with me, somehow giving me confidence to move forward to selling my house with his expert help. Top ratings from me!
Patricia · 4 October 2021
Agent replied
Thank you for taking the time to feedback, your feedback is really important to us.
★★★★★ 5/5
GoogleEveryone at Oulsnam- Hagley Road have been amazing. From the moment we put the house up for sale through the journey to the house being sold we've been supported every step of the way.
Good communication and their experience of buying and selling people's homes shone through. Very professional but also down to earth genuine people.
Made a hard job feel easier.Would recommend to others. Thank You all.
J · 15 July 2025
Agent replied · 15 May 2026
Thank you so much for your kind words. We're so pleased to hear you felt supported throughout the whole process. It was a pleasure helping you and we really appreciate your recommendation.
★★★★★ 5/5
GoogleAdam did a fantastic job for my in selling my house. Adam is knowledgable, ethical and gets the job done.
James · 14 July 2025
Agent replied · 14 July 2026
Dear Jim, Thank you so much for your review. It was a pleasure assisting you with the sale of your property in the UK. Very best wishes, Adam
★★★★★ 5/5
GoogleLaura went 'above and beyond' to help us buy the property. We are so very grateful for everything she has done for us. THANK YOU
Ngaire · 14 May 2025
Agent replied · 14 May 2026
Dear Ngaire
Thank you for the excellent 5 star review. We wish you all the best for the … More
★★★★★ 5/5
GoogleAbsolutely fantastic company. Tom was lovely and kind. He accommodated rebooking my inventory slot on the same day and moved appointments around so that I could have my inventory done on time. This was despite a lot of difficulties with miscommunications not involving themselves. I am very impressed with their accommodating nature
Sophie · 9 July 2025
★★★★★ 5/5
GoogleRob was extremely helpful in selling our property. The pictures an ad were great and resulted in an asking price sale within 4 days. He was supportive throughout the whole process and went above and beyond to get things moving. Now happily in our new home :)
Kim · 27 June 2024
Agent replied · 27 June 2026
Thank you for your kind review Kim. All the best for the future in your new home. Rob
★★★★★ 5/5
GoogleFantastic support by Sarah and the team at Oulsnam Hagley Road - proactive and professional to ensure our house sale went smoothly. Highly recommend!
Nina · 15 May 2025
Agent replied · 15 May 2026
So pleased you are happy with Sarah and the team. Thank you for the recommendation and the 5 stars.
★★★★★ 5/5
GoogleThe best estate agents in the area! Realistic valuations, friendly staff and help from marketing to completion. Ella is brilliant, friendly, positive and kept me informed every step of the way. Shout out to the branch manager Tom too, his advice and knowledge on property prices in the area is invaluable. Would highly recommend!
Jenny · 4 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.