Trusted Agent profile

Pearson Ferrier reviews

4.4

★★★★★ Great

323 reviews across 2 platforms

435 - 437 Walmersley Road, Bury BL9 5EU

Pearson Ferrier's Bury office at 435 - 437 Walmersley Road is rated 4.4 out of 5 across 323 reviews on two platforms, including 287 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

287

Reviews on Google

This office

Trustpilot logo

36

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very good service

Very good team. Nyreen was really helpful during a lengthy purchase of a flat that involved complications because of solicitors and a leasehold extension.

Carmen · 5 February 2024

1/5

Trustpilot

The staff were not very approachable…

The staff were not very approachable and seemed unwilling to engage when I had questions. Their attitude came across as dismissive, making it difficult to communicate or feel heard.

Jimmy · 27 August 2024

Agent replied · 28 July 2025

As per my previous request Jimmy what did your query relate to, how did you communicate with us and perhaps who did you speak to? Julian Ferrier

5/5

Google

We met Ashley on the Tuesday, the house went on the market on Thursday ( with excellent photos by Iaian)and was sold by Friday lunchtime by Lisa.! You can't get better than that!! … More

Janette · 3 August 2025

5/5

Google

Couldn’t recommend using Pearson Ferrier enough! I have sold a few properties with them now and after dealing with different estate agents in the area previously, I can say that Pearson Ferrier are the best. Jen and Iain from the Sales Team always chase the sale right through to completion and keep me informed of any updates as and when they receive them. The latest sale was agreed nice and quickly despite other agents taking a long time to sell similar properties on the same street. 5*

Dom · 22 June 2023

5/5

Google

I have used Pearson Ferrier for many years I find all the team are very professional. Great service levels. Friendly and always helpful. I would highly recommend Pearson Ferrier to friends and family

Ian · 22 May 2024

Agent replied · 21 June 2024

Thank you Ian. You have always been a pleasure. Thanks you for the doughnuts :)

5/5

Google

Amazing customer service from start to finish. Lois and Sam especially were both really helpful throughout the process and put our minds at ease. Friendly and very professional.

Kayleigh · 26 July 2024

Agent replied · 25 August 2024

Thank you very much Kayleigh!

5/5

Google

Lois and Samantha have been absolutely incredible. Found the perfect flat immediately and were open and honest throughout. Both were highly professional and extremely efficient Great experience thanks both! :)

Amaya · 22 June 2023

4/5

Google

Samantha Fielding who heads up the Lettings Team, managed my house rental extremely well. She is clearly experienced and knowledgeable, which was very reassuring as I wasn't on hand to meet potential tenants and and dealt with the inevitable difficulties that arose, very professionally. One of the things I appreciated the most was the clear and timely communication throughout the rental process.

Rebecca · 24 May 2024

4/5

Google

The staff were very nice and helpful, especially Lois who was very responsive and tried her best to resolve our issues.

Ma · 24 December 2023

5/5

Google

From my first contact with Pearson Ferrier they became my preferred choice of agent and they have yet to disappoint. Everything has been conducted in a straightforward and highly professional manner. All communication is responded to promptly and I have received great advice from their kind and knowledgeable staff.

Thomas · 22 June 2020

5/5

Google

Our experience of dealing with Pearson Ferrier in Bury has been absolutely spot-on. The house sold very quickly and we were kept informed at every stage. My wife and I are very happy with the service and would like to give an extra Thank-You to Iain Dawson who did a great job!... Highly recommended!...

Martyn · 23 June 2017

1/5

Google

Booked a double viewing on the phone. Gave all my details and was told it was booked. Turned up for the viewing, nobody there. Rang them and was told there was no booking for that day/time at that place. Had to arrange after school club for the kids which costs money and leave work early at my expense (self employed). Absolutely fuming at how useless one person can be and my time and money wasted.

Superjody · 22 June 2023

5/5

Google

I highly recommend Pearson Ferrier. The entire apartment rental process went smoothly. I was truly impressed with their professionalism and dedication.

Raf · 12 October 2025

5/5

Google

Pearson Ferrier have looked after us as tenants for 10 years. They have been brilliant! Any matters were addressed straight away. I would highly recommend to anyone looking to rent a property. Thank you all!

Laura · 15 May 2025

5/5

Google

Had a great experience with this team, Lois & Sam were so helpful, best agents around. I would definitely recommend to my friends and family! :)

Riana · 22 June 2023

5/5

Google

I just wanted to say a big thank you to the Bury lettings team. Very professional service and they are so solution focused it is a pleasure to rent from them. Special thanks to Sam F who is an all round superstar.

Simone · 22 June 2021

5/5

Google

Dealt with Oliver at Pearson Ferrier twice now. Great service, friendly but professional and always answered any queries we had promptly. Highly recommended, thanks Oliver.

Sarah · 22 June 2023

5/5

Trustpilot

Qualified my needs and listened to me - a stark difference from most estate agents

I have dealt with Leah & Stuart from the Prestwich branch and i have found them to be nothing but amazing. Every other Estate agent seemed like i has disturbed their crossword puzzle when i was asking questions and trying to qualify myself and explain what i was searching for.

Philip · 14 November 2017

5/5

Google

I haven't got a bad word to say about Pearson Ferrier, I was looking for a new home quite urgently for my two girls and I and they were very helpful and respectful during the whole process, I've previously encountered other agents who dont treat prospective Tennant's with the same courtesy they treat a landlord, this is definately not the case with Pearson's they've been great and I highly recommend them

Lisa · 22 June 2023

5/5

Google

Friendly, rapid, and excellent service. Samantha is great and helped sort my new rental. I feel at ease being one of their tennants.

James · 22 June 2023

5/5

Trustpilot

So this is an update from me moving in…

So this is an update from me moving in in June. I've called the office about a couple little repairs and emailed pictures as requested. They got back in touch within a day, the repairs were completed 2 days later. Lois, you're a gem!

Ms · 5 December 2024

1/5

Google

Lack of communication throughout the whole place. I got told by the Estate agent who manages my house that I could do a “day rate” to stay one extra day at the end of the tenancy but they didn’t communicate with the owner of the house (who’s details I never got) now the Owner of the house wants to take ME to court for not being out on my tenancy end date. They have not communicated with anybody and of course have not took any responsibility what so ever, even all what’s app messages are clearly to them. They wouldn’t communicate with the landlord due to them saying she was “aggressive” towards them through out the whole tenancy. Would not recommend what so ever they cause more mental health than it’s even worth ! Go elsewhere and get a proper management of your home and have peace of mind that they are giving you correct information and not costing you more money in court because they can’t be bothered to communicate with the OWNER of the house, it’s like they don’t have a clue what they are doing. They don’t fix stuff in the property but are on you like a rash if you have not paid rent by 12 the day it’s due ! Some may call them money grabbers…….the house was handed over to us in a absolute state and we left it in a tidy manor and even fixed stuff in the house (at our own cost) because they are not worth even asking to do a fixtures to the property. The whole house was false advertised to us as well as we was promised appliances will be left for us…..on the day of moving in the house was emptied and again cost us almost £1000 more in having to provide all appliances due to again LACK OF COMMUNICATION. What we got told after making all of this known was that the owner of this branch isn’t interested. But what else could you expect from this place?

Reigning · 22 June 2022

1/5

Trustpilot

Judgemental ragged service from a…

Judgemental ragged service from a founding partner in this business. We came to view a house and were treated with disdain. An attitude of “you can’t afford this property” was all encompassing. No pleasantries no query about when we could move in, only arrogance and attitude. We’re all busy but civility costs zero! At least show some manners.

Ann · 12 July 2020

Agent replied · 14 June 2024

Hi Ann, sorry you felt the need to write such a review, I will investigate this matter on your behalf, but just to be clear, you didn't meet a founding partner of this firm, Michael Pearson (no relation), mainly works for us in our Commercial Business and was assisting this weekend, once we have his version of events I will refer back to you. Regards Julian Ferrier Michaels response below.... Dear Ann I have been made aware of your comment, I am Michael Pearson, I work predominantly in Commercial and whilst I share the surname of one of the founding partners we are not related, it was I who carried out the viewing with you on Saturday. Firstly let me apologise if you thought in anyway the service I gave you was not to the standard you excepted. I am very disappointed you felt this way, in over 15 years in this industry and the last few years with Pearson Ferrier, I have tried to build long lasting relationships with all my clients including tenants, purchasers and Landlords. I would be more than happy to discuss this with you as I will always look at ways to improve the service I give, you can contact me at the Bury Office. Michael Pearson Head of commercial

5/5

Google

I can’t thank Lois and Samantha enough for helping me and my partner find a property! Both lovely and helpful!

Jessica · 22 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pearson Ferrier's Google reviews

Questions about Pearson Ferrier

How many reviews does Pearson Ferrier have?

Pearson Ferrier's Bury office has 323 reviews across two platforms: 287 on Google, 36 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Pearson Ferrier's rating?

Pearson Ferrier is rated 4.4 out of 5 across all 323 reviews, and 4.6 out of 5 on Google from 287 reviews, checked 9 October 2026.

Where is Pearson Ferrier's Bury office?

Pearson Ferrier, 435 - 437 Walmersley Road, Bury BL9 5EU.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.