Trusted Agent profile · Bury
Verified
★★★★★
336 reviews across 2 platforms
9-11 Market Street, Bury, BL9 0AH
Miller Metcalfe's office in Bury, at 9-11 Market Street, is rated 4.3 out of 5 across 336 reviews on two platforms, including 203 Google reviews rated 4.6.
Every review we hold for the Bury office, from every platform, shown as written. First names only.
5/5
GoogleThe viewing was excellent.He was professional and knowledgeable ,answered clearly and recommended
Thank you for your kind review. If there's anything else we can help you with, please don't hesitate to get in touch. Thank you, Dan Woodward
5/5
GoogleSmooth process from start to finish, we were updated on the sale of our house every step of the way. Jack and Shakira were brilliant and very knowledgeable. Would highly recommend if you want a stress free purchase/sale. Thank you!
Hello, thank you for your review of our Bury team. It is greatly appreciated!
5/5
TrustpilotSale
The whole process has been stress free my home was sold within 24hrs with excellent service and constant contact from roxy and amy.would definatly recommend miller metcalfe bury.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleWe have viewed 2 property's with Phil. Lovely man and very professional.
Hi Anna, Thank you for taking the time to leave us a five star review following your two viewings, we really appreciate it. Kind Regards Dan Woodward, Sales Director.
5/5
GoogleKept us informed all the way .. would recommend
Hello, thank you for your review of our team. It is greatly appreciated!
3/5
GoogleThe service was excellent but they can’t keep your information safe, anyone can ask them about the information of sale and purchase.
Hi Rizwan, thank you for your feedback, we’re really pleased to hear you found the service excellent. We’re very concerned to read your comments regarding the handling of information, as protecting our clients’ data is something we take extremely seriously. We have strict procedures in place to ensure confidentiality at all times. We’d appreciate the opportunity to look into this further, so please contact us directly with more details and we can investigate this for you.
5/5
TrustpilotBest in Culcheth (if not Warrington)
After a few misfires, we dropped lucky with Clare & team. From the early very professional survey visit to the final pushing the chain to get the sale through, we were in good hands AND there was a pandemic on plus the madness of the stamp duty holiday. You were friendly & approachable, committed & dogged & always professional. We are very glad we chose you!!
Dear Ray, thank you for taking the time to leave your feedback, it is greatly appreciated. We are very pleased to learn that you received a friendly, committed and professional service from our dedicated team and that we have met with your expectations. Thank you for choosing Miller Metcalfe.
5/5
GoogleI reached out to Miller Metcalfe through their online chat as I was interested in a valuation, within a week or so I'd had the valuation by the very professional and helpful Matt, plus had a visit by the excellent photographer Barry, the house is now live and looking brilliant on the site. I could not be happier with the service, the house listing looks so good that even I'm tempted to put an offer in, I would highly recommend them to anyone selling or buying, I can't wait to see it sell, thank you for everything!
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleWe have recently sold our home with Miller Metcalfe, Bury & they were exceptional throughout the whole process. They took away any stresses & concerns we had & helped with every step of the way. Always friendly & approachable, nothing was too much trouble for them. Would highly recommend!
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleDanielle is one of a kind. Listens to every word you say - And always has the right idea. Wanted to move house as soon as possible. And she worked tirelessly to get it done. Wouldn’t use anyone else in the future for selling or buying anymore houses!
Hi Danny, thank you for your review of our valuer Danielle. It is greatly appreciated!
5/5
GoogleWe recently called Miller Metcalfe to organise a valuation for us in Tottington. Jack was absolutely fantastic, personable, and his can-do, go-getter attitude made us feel completely reassured that our property is going to be left in safe hands if we decide to go ahead and sell.
Hi Travis, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleGreat service from Amy and the team! Highly recommend
Hi Gerard, thank you for your review of our Bury team. It is greatly appreciated!
5/5
TrustpilotThanks to Carol
Thanks to Carol for her assistance and expertise during our transaction, i would have no hesitation in recommending, many thanks, Neil
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleChloe was amazing! Very professional and polite and kept me updated at all times. Would highly recommend. Thank you, Chloe
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
TrustpilotMiller Metcalfe Swinton poor
Miller Metcalfe Swinton poor. Sales pitch good, full of promises that never materialised. Promised better service than other agents, didn’t happen. Would only entertain viewers in proceedable position, didn’t happen. Feedback from one viewer we had after we had given notice to terminate contract, on site feedback ‘nothing they didn’t like about the property, just queries about Tree Preservation Orders’. It is a conservation area!! Viewer did say on arrival they had not been given property details and asked how much house was up for. Who views a house without knowing the price! Feedback next day ‘needs too much work for the price’. Question ‘what work?’ Purpose of feedback is surely to identify what can be done to improve property, not just going through the motions. Seemed like feedback was a process not constructive. Asked agent what extra can be done, house has new roof, double glazing, modern kitchen with granite worktops, modern bathrooms, new garage and carport. What extra can we do, no answer because they did not bother to ask the question. Don’t fall for sales hype, need to back that up with delivery.
Hello, we appreciate your feedback and apologise for any unmet expectations during your experience with our Worsley office. We want to clarify that our feedback process is designed to relay information provided by viewers. Unfortunately, we can only share feedback that has been conveyed to us during the follow up call and sometimes viewers are quite vague. We understand your concerns and are committed to addressing any internal communication gaps to enhance our services. If you have additional details to share or would like to discuss this further, please feel free to reach out to us directly. Thank you for bringing these matters to our attention. Thanks
1/5
TrustpilotMiller Metcalfe Swinton poor
Miller Metcalfe Swinton poor. Sales pitch good, full of promises that never materialised. Promised better service than other agents, didn’t happen. Would only entertain viewers in proceedable position, didn’t happen. Feedback from one viewer we had after we had given notice to terminate contract, on site feedback ‘nothing they didn’t like about the property, just queries about Tree Preservation Orders’. It is a conservation area!! Viewer did say on arrival they had not been given property details and asked how much house was up for. Who views a house without knowing the price! Feedback next day ‘needs too much work for the price’. Question ‘what work?’ Purpose of feedback is surely to identify what can be done to improve property, not just going through the motions. Seemed like feedback was a process not constructive. Asked agent what extra can be done, house has new roof, double glazing, modern kitchen with granite worktops, modern bathrooms, new garage and carport. What extra can we do, no answer because they did not bother to ask the question. Don’t fall for sales hype, need to back that up with delivery.
Hello, we appreciate your feedback and apologise for any unmet expectations during your experience with our Worsley office. We want to clarify that our feedback process is designed to relay information provided by viewers. Unfortunately, we can only share feedback that has been conveyed to us during the follow up call and sometimes viewers are quite vague. We understand your concerns and are committed to addressing any internal communication gaps to enhance our services. If you have additional details to share or would like to discuss this further, please feel free to reach out to us directly. Thank you for bringing these matters to our attention. Thanks
5/5
TrustpilotGreat experience highly recommended
We have used Miller Metcalf in the past and been a great experience. We have just recently sold our property and again great experience. The whole team are fantastic. Would definitely recommend and use in the future.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleWould give 6 stars if i could! Amy Redfern went above and beyond to help me, couldnt recommend her service enough. She was really knowledgable about the area and provided me with all the info i needed, thanks again Miller Metcalfe!
Hi Sophie, thank you for your review of our Bury team. It is greatly appreciated!
5/5
GoogleStaff are always polite, helpful and knowledgable. staff also respond to queries in a timely and appropriate manner.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleChloe Bradshaw is a credit to this firm. Extremely impressed how efficient she has been and attentive in progressing to matters smoothly. Excellent estate agents!
Hello, thank you for your review of Chloe and our Bury branch, it is greatly appreciated!
5/5
GoogleVery professional and a delightful set of people in the bury branch a big thank you
Hello, thank you for your review of our team. It is greatly appreciated!
4/5
Trustpilot…sale of late mother's house
Our sales consultant Amy Williams was always at the end of the phone to provide updates on the recent sale of my late mother's property and she made the process a little less upsetting than it already was She was professional throughout and able to give guidance in regards to other matters such as probate etc Thanks Amy for your help
5/5
TrustpilotHighly Recommended!
Worsley branch are in a league of their own! Laura and Zoe couldn't do enough for us. Laura has kept us informed and updated throughout the process. Our house Purchase was completed within one month, Laura has tried her best to keep everything moving to make sure process goes smoothly. Highly recommend, they're the best!
Hello, thank you for your review of our Worsley office! :)
5/5
TrustpilotMiller Metcalfe Swinton Branch
Miller Metcalfe’s Swinton office did a great job selling our house. And in the last few weeks of the sale, manager Zoe was fantastic, dealing with the buyers and our solicitor to ensure completion to a very tight deadline. She saved us loads of work and stress. Great service. Thank you.
Hi Steve, thank you for taking the time to leave your feedback, it is greatly appreciated. We are pleased to learn that you received a fantastic service from our dedicated team, delivering a professional and stress-free sale. Thank you for recommending Miller Metcalfe.
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