Blacks Business Brokers reviews

★★★★★ 5/5

Trustpilot

I got to connect with one of their member Grace, for business to buy, she was very helpful and responses was very quick, really grateful to deal with good guys over there. Would like to Thank.

I got to connect with one of their member Grace, for business to buy, she was very helpful and responses was very quick, really grateful to deal with good guys over there.

Dileep · 24 November 2025

★★★★★ 5/5

Google

I have been working with Shannon for the past few months. I have found her to be professional at all times and she provides regular progress updates. Shannon understands my requirements and has been a joy to work with. I am impressed with the overall service provided by Shannon and I feel she is an invaluable member of Blacks Business Brokers. I would highly recommend Shannon.

Hud · 13 June 2018

★★★★★ 1/5

Trustpilot

Intimidation tactics used towards elderly and vulnerable client

My 78-year-old mother was subjected to aggressive and intimidating tactics by this company. She was sent an invoice before any sale had taken place, with no explanation. When she queried it, she was ignored. When she phoned to ask what the invoice was for she was told it was for a “breach of contract” (which never happened) and threatened with legal action unless she paid a significant fee in the next 45 minutes.

Rebecca · 17 August 2025

★★★★★ 5/5

Google

Very efficient service and communication with Amy , cannot fault the company will be using them again

Jeff · 18 March 2026

★★★★★ 1/5

Google

Be aware of these thieves and fraudsters. Never used them to sell my business only made an enquiry. 1 year later bailiffs storm my father's house and physically hurt him. Ended up getting police involved and bailiffs had a debt from this company. Have reported to various bodies and fraudulent paperwork used to obtain a CCJ. Disgusting company.

Daniel · 26 December 2025

★★★★★ 5/5

Trustpilot

I found Amy to be very helpful and a…

I found Amy to be very helpful and a true professional. She was in regular communication from start to finish. Nothing was too much trouble. I can wholeheartedly recommend her.

Navtej · 18 November 2025

★★★★★ 5/5

Trustpilot

Joanne and the team

Joanne and the team at Blacks have made the whole process of selling our business very smooth, Joanne has kept us informed about the selling process and has had regular communication with all parties. I would highly recommend Joanne and the team at Blacks Business Brokers

Beverley · 4 November 2024

★★★★★ 5/5

Google

I recently purchased a business advertised by Blacks. I dealt with Ian throughout the process. I would highly recommend Ian and Blacks as a company. It was a complicated process through no fault of Ian, his knowledge and attention to detail ensured we got the deal over the line. Ian was available whenever I called to discuss the sale and was instrumental in resolving each issue that arose. superb service throughout.

Andrew · 12 June 2023

★★★★★ 5/5

Trustpilot

Megan Sutherst has been amazing

Megan Sutherst has been amazing, she has tirelessly chased everything to keep things moving forward despite my woeful solicitors performance. She is always on the end of a phone to help resolve any issues, supporting both sides of the business purchase. I owe her a massive thank you!

Emma · 2 October 2024

★★★★★ 5/5

Google

Working with Joanne to acquire the company has been a breeze. Information has been requested and provided at a very good pace, meetings have been coordinated very well and really helped us along the journey. It’s been a very good service from Joanne and the company.

Eifion · 25 October 2024

★★★★★ 4/5

Google

Amy at blacks was great with us whilst we were trying to purchase our first business. Even though the process took a lot longer than it was suppose to through no fault of our own or blacks, Amy was always on hand to help. Always got straight back to me over emails and the phone. So couldn’t have asked for more. Thank you. We would happily recommend blacks

Emma · 16 August 2023

★★★★★ 5/5

Google

I have just sold my shop property through Blacks Business Brokers, and I cannot praise them highly enough. I dealt through Mr Ian Ratcliffe who did a tremendous job. Ian worked really hard and professionally throughout, and unlike many others, he rang me regularly to give me constant updates of potential buyers, and of the actual sale itself. He really is first class. Thank you Ian for all of your hard work. And thank you Blacks. A great company...highly recommended. Mr Lawrence Bell Bolton.PositiveProfessionalism

Lawrence · 14 June 2022

★★★★★ 1/5

Google

AVOID AVOID AVOID Absolute con artists. They will massively over value your company, to push their minimum fees as high as possible. They will tell you how sought after your type of business is and that it will definitely be sold within 3-4 months, but then do sod all to try and sell it. There's all sorts of hidden fees that will not be explained to you. I personally had to close my business and give up the lease, I'm now being pursued for the full cost of a sale. There was literally no sale. Horrendous, Soulless company. Don't make the mistake I did.

Michael · 12 June 2022

★★★★★ 1/5

Google

Horrendous experience from start to finish. I decided back in october that i was going to sell my business, i had 3 valuations and the broker with the middle valuation was blacks hence why i went with them. No one came to meet me, no one came to view the business, i took the advertised pictures baring in mind i was located in manchester city centre local to blacks. As soon as that contract is signed you are stuck! When Amy Page took over my account i told her that my business had not been trading due to covid so those figures are not a true representation we were phsyically closed please use the ones when we traded a full year the year before and the most recent takings. I could not have made this any clearer, repeating myself many times. She didnt listen to me, she published everything i said not to and when i phoned back up she said a business would sell better with the figures. Well it didnt i got no one even enquiring until i demaned she took them away. After this i demanded a manager which she didnt want me to deal with she did everything in her power to make me look the bad one. By March i was furious as my business had been advertised terribly so everyone who wouldve seen it would not have been intrested and especially with the dramatic change in figures it looked untrustworthy. Id had one viewing in 5 months. I also hardly heard from Amy and the only times would be when i phoned her. I had 3 intrested parties from my word of mouth family and friends intrested and when i told blacks i was told i still have to pay all their fees even if i sell private. I then was passed over to Callum who was meant to be helping and directing me. He redid my advert over all platforms for me to check on it 3 weeks later and he didnt change it on some platforms. I then had 3 viewings the following week. The first intrested party offered me full asking price and therefore i accepted the offer. This was on the monday. I then got an email to see if i wanted to accept the second offer on the Wednesday 10k less off the second party. Why would 1, i accept that and 2, why hasnt blacks took it off the market or even told the party i cant accept any offers. From this point i hardly heard anything from blacks and i did all the leg work, ringing solicitors daily, speaking with landlords, chasing landlord solicitors and more. I was on the phone to the buyer multiple times a day from May to September. I then would get a random phonecall from Callum to see where we were at. He had no idea then he would try giving me some advice when id already got asbestos reports,electrical reports the lot unbeknown to him. He spoke to the buyer they gave him a date we were hoping for and i recieved an invoice the same day for 9k. We didnt complete on that date as callum did not know we had to have a signed letter as part of completion putting it back a week, we then had another stall due to the aportionments and accountants putting it back another week and ofcourse i got a phone call off callum wanting to know dates. The buyer kept giving dates and when he gave a date i got a invoice. I sold the business, 9k got transferred the same day from my solictiors and i heard nothing at all. No thanks, no good luck no nothing. The business sale went through mid September 11 months after the business went up for sale. Blacks told me they could move my business in 6 months. Prime location great taking and staff ran. I moved my business, i sold my business and blacks hindered me. Even the buyer said what a joke they have been.

Chloe · 15 October 2023

★★★★★ 1/5

Trustpilot

Poor communication and dreadful response to complaint

I paid £3000+ VAT for the marketing package and have queried the status of this monthly since December 2021. My query was that I wanted to know what work was undertaken and any information about feedback from prospective buyers etc. Blacks have failed to respond satisfactorily. The contact I was originally dealing with claims to have passed my query on, went away on holiday and didn’t follow up with their colleague or myself. Emails have been sent that I never received and apparently ‘can’t be re-sent’ to me to demonstrate they were sent. After raising my complaint, the responses have received made me even more annoyed than I initially was! I wasn’t initially cross, just curious to know what was happening, but as it continues my dissatisfaction is rapidly escalating. I’ve returned to this review with an edit because Blacks have answered with some degree of detail in Mid-April, but in the course of handling my complaint I have had one representative suggest I had sold the company (I have not) and that ‘usually when people complain it’s because they’ve actually sold their company’ which I found quite offensive. My complaint was legitimate. It would have gone away if someone had given me a straight answer early on. I’ve since been told by another representative that they will take legal action against me for my previous review as they viewed it as libellous, which is a charming touch. At the time I wrote the review, no representative had been able to quantify what work had been done for the money I paid. That was the truth at the time and I said as much. They’ve since offered a fuller explanation, today, which would have been a trigger to me to withdraw my review, but as the explanation came along with a threat, I really think leaving an account of my perspective on this is even more important than it was before.

Lauren · 19 April 2022

★★★★★ 5/5

Google

My experience with Megan has been fantastic the whole way through. With several, ongoing bumps along the way, Megan has been on the ball and pro active with trying to resolve them! I would highly recommend Megan for the sale of your business.

Abi · 16 October 2024

★★★★★ 5/5

Google

Five stars from us! Highly recommend Megan who has been there for us throughout our journey. Always contactable, personable and professional. Always reliable and going the extra mile to ensure we are happy and receiving the best possible outcome. Thanks so much Megan.

Harry · 2 October 2024

★★★★★ 5/5

Trustpilot

Hayden Williams great to work with

Been working with Hayden Williams on a couple of property business purchases and cannot recommend him enough - professional, efficient and communicative. Just what you want.

Georgina · 4 November 2025

★★★★★ 5/5

Trustpilot

The Blacks Business Broker team are…

The Blacks Business Broker team are very proactive in achieving the sale of your business and have a very friendly and helpful customer service team.

Eleanor · 13 November 2025

★★★★★ 5/5

Google

Ian has gone above and beyond in assisting us with the sale of our business, we have had regular contact and support throughout the sale Process this has made what would usually be a very stressful time much easier. I would highly recommend Ian and Blacks Business Brokers

Beverley · 24 June 2024

★★★★★ 5/5

Trustpilot

Hsrvey gave me all details requested…

Hsrvey gave me all details requested amd sorted my viewing in just a minute.

Raluca · 3 February 2026

★★★★★ 5/5

Google

Fabulous and professional responses and advice from Hayden Williams.

Ferrier · 15 March 2026

★★★★★ 5/5

Trustpilot

Megan was brilliant with her customer…

Megan was brilliant with her customer service and attitude towards me looking to buy a business and was great with explaining everything with me over the phone with her enquiries- 5 stars from me. I’m very happy with this business

Caitlin · 16 October 2024

★★★★★ 5/5

Trustpilot

Megan was amazing and super helpful…

Megan was amazing and super helpful with our buying process! She was always prompt with her responses and never left a question unanswered. She made our buying process really easy and I could not thank her enough. I highly recommend working with Megan and Blacks Business Brokers

London · 12 June 2024