Every review we hold for the Bury office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDO NOT RECOMMEND - BE WARNED
I would not recommend this company; they failed to sell my business. The interested parties had no cash, and it was evident they had no experience running a business.
Andrew · 28 April 2026
Agent replied · 6 June 2026
Thank you for your feedback. We are sorry that you are disappointed, but we do not accept several of the points raised.
No broker can guarantee a sale, and any transaction is dependent on buyer interest, funding, due diligence and commercial agreement between the parties. It is also normal for market feedback to be discussed with a client where pricing may be affecting the level or quality of interest received.
Our fees and payment obligations are clearly set out in the signed agreement before any work is undertaken. The invoice was not issued because the business “could not be sold”; it was issued in accordance with the agreed terms following withdrawal/termination of the instruction.
Where an account remains unpaid despite correspondence, we may escalate the matter through our standard recovery process. We do not accept the description of our accounts team as “shady”.
For confidentiality reasons, we cannot discuss private accounts or recovery details on Trustpilot. We remain willing to review any specific concerns directly if you contact us through the usual channels.
The Blacks Business Brokers Team
★★★★★ 5/5
Trustpilot#professional
#professional, patient#Got in touch with blacks as I can came across a business that was up for sale. Got dealing with Callum Pollard and what a great guy from the get go, really patient and understanding. I told him about my interest and position and he was really helpful. He has even provided me help and guidance on the financial side introducing me to a lender to help me purchase the business. Really nice guy and I will not hesitate in recommending the business and his service is truly amazing.Thanks Callum and hopefully the deal pulls through.Rizwan Akbar
Rizwan · 29 January 2024
★★★★★ 5/5
GoogleI was in touch with Luke and I cannot recommend him enough! He was so informative and knowledgable on my buy out situation and really took the time out to give me a good insight on my options and a situation of such can be dealt with to assist in my next steps. I really really recommend Blacks Business Brokers, especially Luke!!
Arisa · 1 December 2024
★★★★★ 1/5
GoogleBlacks are the worst broker I have ever used. There is another 1 star review that seems to speak the truth. - advertising the wrong price, scaring my tenant, not showing up to appointments, receiving abuse from them on the phone and not selling my business for 5+ years.
I honestly believe that the 5 star reviews on here are fake.
As you can see below: Blacks just try to discredit any poor reviews.
You can see that a lot of the recent 5* reviews have also given 5* reviews to "abacus day nursery sales" - a division of Blacks Business Brokers.
A colleague of mine had a similarly bad experience with Blacks and posted a bad review on Trustpilot, this was immediately flagged as inappropriate.
Nick · 13 June 2019
Agent replied · 11 June 2024
Unfortunately, we cannot match your details to a client on our database. We therefore have no alternative but to assume this review isn’t posted by a genuine source.
If you have a genuine concern, please feel free to contact our office on 0161 763 5000 to discuss any concerns you may have.
★★★★★ 5/5
GoogleI came across Blacks Business Brokers, through my Franchisor - they were highly recommended as they have worked with other offices within my care franchise. Selling my domiciliary care franchise was daunting at first, but Joanne and the team were able to point me in the right direction; supporting me with the sale price and marketing options available.
Since working with Blacks I have had one point of contact, which is exactly what I wanted. One person to keep me updated regularly and that is what i’ve got.
Thanks Joanne and the team!
Laura · 13 June 2019
Agent replied · 11 June 2024
Thank you for your kind words and our mission as a company has always been to provide a high quality service within the industry to all our buyers and sellers. Your comments have been passed on to the sales team and to Joanne directly. Needless to say Joanne prides herself on the service she provides to every single client, we really appreciate your time in leaving this review.
★★★★★ 5/5
GoogleI had the unique opportunity to work with John Gaskell from the Blacks business brokers for the sale of my childcare business. From our initial consultation to the final closing of the sale, John’s level of service was nothing short of outstanding.
John’s expertise in the childcare business market was evident from the start. He conducted a thorough analysis of my business, providing valuable insights into its strengths and areas for improvement. His approach was not just about making a sale but ensuring that the business was presented in the best possible light to attract the right buyers.
Communication with John was exemplary. He was always available to answer my questions and address any concerns I had. His updates were frequent and informative, making me feel like a valued client rather than just another transaction. This level of personal attention and care was something I hadn’t experienced with other brokers.
John’s marketing strategy for my business was tailored and effective. He utilised a variety of channels to reach potential buyers, from online platforms to his extensive network in the childcare industry. His efforts resulted in multiple interested parties, creating a competitive environment that worked to my advantage.
During negotiations, John’s skills truly shone. He was a strong advocate for my interests, ensuring that I received the best possible deal. His ability to navigate complex negotiations while maintaining a calm and professional demeanor was impressive.
What also stood out was John’s commitment to ethical business practices. He was transparent throughout the process, ensuring that all parties involved were treated fairly and respectfully. This integrity was a key factor in my satisfaction with the sale.
The closing process was smooth and well-coordinated, thanks to John’s meticulous planning and coordination with all parties involved. His support didn’t end with the sale; he followed up to ensure that the transition to the new owners was seamless.
In conclusion, my experience with John Gaskell and Blacks business brokers was exceptional. His dedication, expertise, and personal approach made the sale of my childcare business a success. I wholeheartedly recommend their services to anyone looking to sell their business. John is not just a broker; he’s a true partner in the process.
Salikh · 13 January 2024
★★★★★ 5/5
TrustpilotHELPFUL STAFF AT BLACKS BUSINESS BROKERS
My sale is a drawn out process but I have found Blacks Business Brokers particularly good at keeping me up to date with developments and checking in on a regular basis. Joanne has been great, she is straight talking, concise and clearly experienced in this field.I'm very happy with the choice I made in appointing Blacks, they have been very good in all aspects.
Keith · 23 October 2024
★★★★★ 5/5
TrustpilotExceptional level of service
I had the unique opportunity to work with John Gaskell from the Blacks business brokers for the sale of my childcare business. From our initial consultation to the final closing of the sale, John’s level of service was nothing short of outstanding.John’s expertise in the childcare business market was evident from the start. He conducted a thorough analysis of my business, providing valuable insights into its strengths and areas for improvement. His approach was not just about making a sale but ensuring that the business was presented in the best possible light to attract the right buyers.Communication with John was exemplary. He was always available to answer my questions and address any concerns I had. His updates were frequent and informative, making me feel like a valued client rather than just another transaction. This level of personal attention and care was something I hadn’t experienced with other brokers.John’s marketing strategy for my business was tailored and effective. He utilised a variety of channels to reach potential buyers, from online platforms to his extensive network in the childcare industry. His efforts resulted in multiple interested parties, creating a competitive environment that worked to my advantage.During negotiations, John’s skills truly shone. He was a strong advocate for my interests, ensuring that I received the best possible deal. His ability to navigate complex negotiations while maintaining a calm and professional demeanor was impressive.What also stood out was John’s commitment to ethical business practices. He was transparent throughout the process, ensuring that all parties involved were treated fairly and respectfully. This integrity was a key factor in my satisfaction with the sale.The closing process was smooth and well-coordinated, thanks to John’s meticulous planning and coordination with all parties involved. His support didn’t end with the sale; he followed up to ensure that the transition to the new owners was seamless.In conclusion, my experience with John Gaskell and Blacks business brokers was exceptional. His dedication, expertise, and personal approach made the sale of my childcare business a success. I wholeheartedly recommend their services to anyone looking to sell their business. John is not just a broker; he’s a true partner in the process.
Salikh · 2 January 2024
★★★★★ 5/5
GoogleThe shop got sold within couple of weeks , our broker agent was Amy page , who made the experience as easy as she could , due to being a council lease , the time scale it took for the process to go through , was not in her control , but she got us a solicitor and helped us and kept us informed all the time , so thank you so much Amy for a your help and being patient .Thank you
Kamla · 14 December 2023
★★★★★ 5/5
GoogleI came across Blacks Business Brokers online and decided to contact them. The business I was interested in is being handled by Chelsea. As a business person looking into different sectors I have done some research. Chelsea is knowledgeable in her field that came across during our conversation. She updated me with the questions that we agreed should give a better insight of the nature of the business. I really appreciate the care and understanding. I would highly recommend Chelsea and Blacks Business Brokers.
Cb · 13 June 2018
Agent replied · 11 June 2024
Thank you for your excellent feedback, we will pass on your comments to Chelsea.
Kind regards,
Blacks Brokers
★★★★★ 5/5
TrustpilotThank you
I would like to express my sincere appreciation to Amy for her professionalism and exceptional support throughout my journey in exploring the purchase of Takeaway Shop. From the very beginning, she has been extremely kind, patient, and consistently helpful, acting fairly and professionally between both parties.
Ram · 14 November 2025
Agent replied · 25 December 2025
Hi Ram,
Thank you for taking the time to share such a detailed and thoughtful review. It’s wonderful to hear how much you valued Amy’s professionalism, fairness, and support throughout your journey, even though the purchase didn’t go ahead. She’s truly pleased to know her communication and care made the process clear and comfortable for you.
We really appreciate your kind words and are glad to hear you’d be happy to work with Amy again in the future.
The Blacks Business Brokers Team
★★★★★ 5/5
TrustpilotI had a excellent service very…patient, and helpful.
I had a excellent service very pleasant,patient and very helpful.
Hakan · 29 July 2026
Agent replied · 25 September 2026
Hi Hakan,
We’re pleased the team has consistently been able to provide the help and solutions you needed. Your special mention of Joanne is greatly appreciated, and we’ll make sure your thanks are passed on to her.
The Blacks Business Brokers Team
★★★★★ 5/5
GoogleLiam was great to deal with and the use of the online chat feature is very discreet when your in an open office! Thanks Liam, you were a great help
Ryan · 9 September 2025
★★★★★ 5/5
GoogleThe seevice I have recived from Ian my broker at blacks was nothing short of spectacular, the comunication was on a daily basis, kept me well informed throughout …
Now my shop is now SOLD & it will be strange not hearing from ian, it was like having my own p.a chasing up buyers soliciters and informing mine of progress etc
I just want to say thank you to Ian and his amazing team from beginning to end for all the work they have done for me
Highly recommended with realistic valuations that are achievable, no false promises, very knowledgable with all situations that arise
Very happy customer, thank you
Jamie
James · 12 June 2023
★★★★★ 5/5
GoogleMy experience with Grace was really good. She was really helpful in helping me with what I wanted on the day. 10/10 service.
Jordan · 13 November 2025
★★★★★ 5/5
GoogleI got to connect with one of their member Grace, for business to buy, she was very helpful and responses was very quick, really grateful to deal with good guys over there.
Would like to Thank.
DiLee · 28 November 2025
Agent replied · 28 December 2025
Hi DiLee,
Thank you for the 5 stars. It’s great to hear that Grace was able to help you with your business search and that her quick responses made everything straightforward. She’s glad to know her support was valued.
The Blacks Business Brokers Team
★★★★★ 5/5
GoogleHayden Williams is a very effective & efficient agent who has gone above and beyond to help me rectify an issue
Thanks Hayden keep up the great work
Michael · 8 September 2025
★★★★★ 5/5
TrustpilotI had an excellent experience working with Amy…
I had an excellent experience working with Amy. From start to finish, she was professional, friendly, and incredibly helpful. She communicated clearly throughout the process, answered all my questions promptly, and made everything feel straightforward and stress-free.
Liming · 9 November 2025
Agent replied · 6 June 2026
Hi Liming,
Thank you for sharing such a thoughtful 5 star review. It’s wonderful to hear how smooth and stress free the process felt with Amy supporting you throughout. Her clear communication, attention to detail, and friendly approach really shine in situations like this, and she’s delighted to know her efforts made such a strong impression.
The Blacks Business Brokers Team
★★★★★ 5/5
GoogleLiam Ferguson was a huge help! He was professional, friendly, and went above and beyond to make sure everything was taken care of. Highly recommend him!”
Alnd · 8 September 2025
★★★★★ 5/5
GoogleVery please with the services, quick response to any queries I had. Thank you Hayden Williams for your help
Akhter · 12 November 2025
★★★★★ 5/5
GoogleI highly recommend this business to anyone looking to sell their business. I dealt with Luke, very professional, very responsive. He answers all my queries and give me very detailed explanation to my situation. All their staff is not only friendly but also highly skilled especially Luke. Trust them to sell your business and it will for sure to be in good hands. Thank you so much.
Yen · 13 January 2024
★★★★★ 5/5
GoogleHayden was very helpful in the initial sale process & was very friendly in dealing with any matters
GS · 12 November 2025
★★★★★ 5/5
GoogleI am very happy with the service and very helpful and appreciated thank youu hayden Willam ok thanks
Shuzy · 25 March 2026
Agent replied · 16 April 2026
Hi Shuzy,
Really glad to hear you were happy with the support you received. Hayden will appreciate the kind words, and it’s good to know the service was helpful for you.
The Blacks Business Brokers Team
★★★★★ 5/5
TrustpilotWOW!
I can't recommend this company enough. Thanks to Lauren, Luke and Amy for onboarding us and doing a quick turn around on our ad. Luke thanks for taking us through everything you do put us at ease and thanks to you Lauren the brochure looks awesome!
Janine · 20 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
