Trusted Agent profile · Bury St. Edmunds
★★★★★
284 reviews across 2 platforms
8 St. Johns Street, Bury St. Edmunds, IP33 1SQ
Oakheart Property's office in Bury St. Edmunds, at 8 St. Johns Street, is rated 4.7 out of 5 across 284 reviews on two platforms, including 35 Google reviews rated 4.7.
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
5/5
TrustpilotDuring our house search ,I met George…
During our house search ,I met George and he understood my schedule for viewing, made the viewing experience easy ,still in the process but in all George is a good representative of oakheart properties. Look forward to moving in and completing all necessities
5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Oakheart. Annalise and Richard were amazing from beginning to end. I decided to rent the property out and due to their hard work and professionalism of finding a tenant so quickly; I’m am also using Oakheart to manage the let too. Richard is excellent at his job. Thanks guys
5/5
GoogleOur experience with Oakheart has been excellent so far. They are very quick to get back to us with any updates/answers which eases our minds!
5/5
TrustpilotAll staff that I’ve so far been in…
All staff that I’ve so far been in contact with my new tenancy has been excellent. Emails responded to promptly which is reassuring . Korben who showed me the property was excellent, he didn’t rush the viewing and took time to answer any queries.
5/5
TrustpilotKorben Levy was very helpful and…
Korben Levy was very helpful and informative.He was also very friendly and put me at ease very quickly. Korben was a delight to talk to, and discussed everything in full.
5/5
TrustpilotKorben has been exceptionally helpful…
Korben has been exceptionally helpful and professional throughout this process. He gave lots of advice and information and has been in constant communication regarding the letting.
5/5
TrustpilotA professional estate agency with a personal touch
From the initial valuation right through to completion of sale I was impressed by the team at Oakheart. George carried out the valuation with no sales pressure and left me in no doubt that this was the agency I wanted to sell my house. During the sales process Dan took over, and with his professional insight in the property market secured a price that I was happy with. Amy progressed the sale and made sure, with gentle persuasion, that I carried out the steps required. Her ability to act as that vital link between buyer, seller and solicitors resulted in a stress free sale for me. If you are looking for a professional estate agency that takes the time to listen and keep you informed then I would, without hesitation, recommend these guys.
5/5
TrustpilotI would recommend Oakheart to anyone!
I've used Oakheart twice for tenant find services & both times they were able to secure reliable tenants extremely quickly. The team are incredibly friendly & I have been extremely impressed with how matters have been handled when there has been a misunderstanding - the customer service is unparalleled & I'm very grateful for everything the team has done.Very easy to contact, incredible response times - great company. Thanks for all your help with everything. I look forward to doing more business with you in the future!
5/5
TrustpilotGreat team, Excellent service
I can’t praise the team at oakheart enough. Sold my property due to a seperation which is never an easy issue to deal with but it was handled professionally and respectfully. When it came time to struggle getting solicitors to action things Sammy was there to chase regularly to get the end result. Thank you to everyone for their efforts.
1/5
TrustpilotUnprofessional attitude.
I've been trying to arrange a viewing of a property since last week - called six times and each time I've been told someone will get back to me. I've given up now. Unprofessional attitude.
5/5
TrustpilotKorben has helped me get my hands on a…
Korben has helped me get my hands on a flat for my self and he has been amazing! He has made everything as smooth as possible and it was great to have a general conversation with him not just about the place I wanted to view but about what’s been going on with the world and it’s been great to get to know him and he is just so polite and positive! 5 STARS!
5/5
TrustpilotA very professional yet friendly group…
A very professional yet friendly group of people who make Oakheart a really good Estate Agents. Despite choosing another Agent initially, Josh kept in touch, without being pushy. Holly's photographs were outstanding, Kieron was warm and friendly showing prospective buyers around and Craig expertly negotiated a deal that suited everyone so thank you
5/5
TrustpilotExcellent customer service
I would highly recommend Oakheart Property. They have been extremely helpful, kind and reliable in managing my property. A special mention goes to Nathaniel who has gone above and beyond. Nothing was ever too much stress or trouble and he is always willing to help.
5/5
TrustpilotFantastic thank you
We recently viewed a property with oak heart on our mission to find our second home. We met with many local estate agents through the process and oak heart were by far the best to deal with. Approachable, personable, efficient. Jonny’s communication was second to none. He was great with our young children when we viewed the property and nothing was too much for him. He knew the property very well and could answer any questions we had.
5/5
TrustpilotKorben has been so helpful with…
Korben has been so helpful with everything, keeping me updated on everything that has been going on with my rental.
5/5
TrustpilotI cannot fault the lettings team
I cannot fault the lettings team. They are up on all the ever changing legal stuff of having tenants & keep the landlords and tenants in good hands. I couldn’t believe a couple people left a bad review for this company but then I did notice those same people ONLY leave bad reviews for all companies they encounter. I don’t trust the type of reviewer who only complains, are they rude and bad tempered all the time, probably. Another letting agent wanted my business but I wanted the best.
5/5
TrustpilotBrilliant
Rich, Billy and Cara were brilliant. Unlike other agents, they were less talk, more action, and delivered on what they claimed. They were also easy to get ahold of and communicate with. Would highly recommend - thanks guys!
5/5
TrustpilotOakheart team give great service.
The team at Oakheart were really good. Nothing was too much trouble for them They got our house sold on a second viewing in the first week! We had been with another estate agent for 6 months, only had 2 views in that time. Oakheart keep in touch all the time. They sold our house and found the new house for us. Would highly recommend them. Tommy,Andrew Chloe and Terry - Thank you.
5/5
TrustpilotVery good client service and…
Very good client service and professional on their job. Will definitely recommend to our family and friends. Would like to say special thank you to Annalise who help us with the purchase of the house and of course all the team of Oakheart Property. Thank youAyu and Wojciech
5/5
GoogleNathaniel’s been a huge help from the start. Made everything easy, stayed in touch, and even worked overtime to get things sorted for me. Honestly couldn’t have asked for a smoother experience, appreciate the effort bro. Would recommend Oakheart to anyone.
5/5
TrustpilotI can’t thank Oakheart property enough
I can’t thank Oakheart property enough. They were amazing from visiting my property too value and for the sale to proceed and go through. The main person I need to thank is Amy. She was amazing. Nothing was too much trouble and when it become very stressful a couple of weeks before completion she was there for me. So professional at all times. Thank you so much. Kindest regards. Allyson and Scott Foggie.
5/5
TrustpilotWell what can I say that hasn’t already…
Well what can I say that hasn’t already been said.The lettings team are so efficient they had tenants moved in a fortnight after me giving the instruction to go forward.Cara and Richard made us feel we were in good hands the whole way.It is clear that OakHeart Property is a force to be reckoned with!
5/5
TrustpilotExcellent team!
I’ve been using Oakheart to purchase a property plus letting management- the entire service from the beginning till the end was absolutely faultless! Such a friendly and happy team! I found them extremely competent and knowledgeable and would 100% recommend their service! Thank you Cormac, Gigi, Cara, Alesha and the rest of the team!
5/5
TrustpilotOakheart Property were amazing in…
Oakheart Property were amazing in helping me buy my property in Colchester. Sammy was incredibly helpful and supportive all the way through. They even got a tenant ready within one week of completion. I couldn’t ask for a better agent. I’ll definitely recommend them to anyone requiring an excellent service 😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oakheart Property's Bury St. Edmunds office has 284 reviews across two platforms: 35 on Google, 249 on Trustpilot (across the whole business).
Oakheart Property Bury St. Edmunds is rated 4.7 out of 5 across all 284 reviews, and 4.7 out of 5 on Google from 35 reviews.
Oakheart Property Bury St. Edmunds, 8 St. Johns Street, Bury St. Edmunds, IP33 1SQ.
