Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat service, special thanks to Annalise
Cannot fault the service we received at Oakheart. Annalise was extremely professional and always at hand to help us/ calm our nerves towards the end of our purchase. She made our experience as first time buyers an absolute dream. We would not hesitate to use Oakheart again in the future!
Charlotte Β· 1 December 2021
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5/5
TrustpilotOakheart were faultless
Oakheart were faultless. All the team were very helpful and friendly throughout, offering advice and knowledge when needed making the whole process of buying a home seamless. We were pleasantly surprised and would 100% recommend. Big thanks to Kelly, Daniel & Verity
Nathan Β· 29 November 2022
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5/5
TrustpilotLiam was very professional and patient
Liam was very professional and patient. Will definitely use these again π
JB Β· 13 October 2024
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5/5
TrustpilotSale and purchase
Oakheart have been brilliant with our sale and purchase. Everyone in the Sudbury team have been helpful whenever we have called. Annalise was absolutely amazing, keeping us up to date and chasing people. We are very happy in our new home, so thank you everyone!
Amber Β· 21 June 2022
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5/5
TrustpilotCanβt recommend oakheart enough
Canβt recommend oakheart enough. My house sold really quick. My sale wasnβt as straight forward as I would have hoped for but with Amy form sales progressions on it made me feel a valued customer. She went above and beyond for me. I honestly canβt thank her enough. Thank you to all the team. Would definitely use you guys again.
Clare Β· 4 October 2024
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5/5
TrustpilotI had an amazing experience with oakheart estate agents
I had an amazing experience my estate agent korben was amazing always got back to me in timely fashion and my show round was great very polite and answered all of my question and was extremely helpful and knowledgeable I would definitely recommend 10 out of 10
Babs Β· 29 March 2025
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1/5
GoogleUnwanted door knocking to sell my house, IF I WANT YOU TO SELL MY HOUSE DO YOU NOT THINK I WOULD HAVE CALLED YOU IN THE FIRST PLACE! Unprofessional cowboy tactics that were frowned upon in the 1980's and 1990's!
C71 Β· 12 June 2025
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5/5
TrustpilotProfessional
Professional, informative and a very intelligent modern estate agent. The team are dedicated to really helping you progress quickly where ever you are in your purchase. My property was a buy to let and they even found me a tenant! Big shout out to Sammy and Rich. π€©
Mr Β· 7 November 2021
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5/5
TrustpilotExcellent Service
Unfortunately, our home purchase encountered delays due to probate processes and, unfortunately, fell through. Despite this significant setback, Annalise Wright exhibited exceptional support throughout the entire ordeal, surpassing expectations to keep us well-informed at every stage. Her remarkable dedication did not go unnoticed, and if our prospective property had been listed through Oakheart, we would have sought her assistance again. We express our sincere gratitude to Annalise for her invaluable help.
Charlie Β· 16 February 2024
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5/5
TrustpilotKorben Levey was very helpful and madeβ¦
Korben Levey was very helpful and made the complete process easy.
Jeeja Β· 22 August 2024
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5/5
TrustpilotGreat team of people
Great team of people, especially Darrell Sammy and Kelly who spent a lot of time getting through bumps in the process (not their fault). Couldn't ask for more from the team that is growing all the time. Sale was quick too so couldnt ask for more.
Dean Β· 11 October 2021
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5/5
TrustpilotOutstanding agents
Outstanding agents! I would not use anyone else. Oakheart have been nothing but superb as letting agents for both tenants and landlord. Billy and the rest of the team have bent over backwards to assist us with letting our property and dealing with tenants problems quickly and efficiently. Nothing is too much trouble for them and they deserve the 5 star, I wish I could give higher.
Happy Β· 25 March 2024
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5/5
TrustpilotFirst Class Personal Service
We received a first class service from Oakheart. Every member of the team took time to understand our requirements and assist in any way they could. George was outstanding, providing a very efficient and personal service. I would highly recommend Oakheart to anyone.
Amanda Β· 12 March 2022
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5/5
TrustpilotI have recently bought a propertyβ¦
I have recently bought a property through Oakheart . Kieren was amazing always polite and professional and nothing was to much trouble . I highly recommend oakheart for professional approach to Buying or selling. Thank you everyone, and Thank you Kieren
June Β· 13 June 2022
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5/5
TrustpilotOakheart have been great throughout theβ¦
Oakheart have been great throughout the process of selling our house, Sammy and the team have been supportive and kept us informed the whole way through. Thank you so much for all of your help. Would 100% recommend Oakheart to anyone selling their property
Clare Β· 7 January 2022
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5/5
TrustpilotExcellent Lettings
If youβre looking for a reliable, honest and effective service for Lettings or Buying/Selling, Oakheart are the ones to contact! Cara and the team have been amazing, supportive and very efficient. I know exactly what they are doing and they take care of it from start to finish.
Harpreet Β· 16 February 2021
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5/5
TrustpilotHighly recommended
Selling your home is one of the most stressful times in your life but Dan and his team made it a breeze. Their innovative and fresh marketing strategies really work and we sold our house very quickly. No issues recommending them.
Greg Β· 5 April 2022
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5/5
TrustpilotAfter having out property up for saleβ¦
After having out property up for sale for 4 months with another agent Oakheart sold our property within 2 weeks. Found them professional and excellent with communication and service, special mention to Kelly in the sales office who has supported us every step of the way,
Jonathan Β· 18 May 2021
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5/5
TrustpilotFirst time looking to rentβ¦
I was looking to rent for the first time. Rich and Cara were amazing from arranging a viewing all the way to moving in. Very knowledgeable and helpful! Both really approachable. The process felt seamless.Couldn't be happier with the support I have received throughout the process.
John Β· 10 March 2021
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5/5
TrustpilotThis is truly an excellent estateβ¦
This is truly an excellent estate agent. Their customer service is exemplary. The journey with them from beginning to end has been amazing. The whole team have been brilliant. Annalise has been incredible- her sales progression/closing skills are incredible. Thank you all.
P Β· 5 November 2021
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5/5
TrustpilotCara has been really lovely
Cara has been really lovely , prompt and always ready to help us with anything we have needed.Cara Thank-you so very much.
Kat Β· 5 November 2023
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5/5
TrustpilotThe best agent ever korben
Fantastic agent agent korben not long time ago I went to view a flat and he was really friendly,polite and funny he help us with all the questions we had helping us decide what is best for us really appreciate his help best ever
Marius Β· 18 January 2025
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5/5
TrustpilotA Trusted Estate Agency!
We opted to use Oakheart following a local promotion in Prettygate, however the way our property was presented and electronically dressed/furnished for sale by their team way surpassed our expectations. Every member of their staff were professional and courteous throughout showing due diligence to find the best buyer amongst 35 viewings and at least 10 offers for the property. A special mention for Annalise who held the sale together when increased mortgage rates wobbled the process a little. The big question is, would I use Oakheart again- absolutely and without hesitation.
Justin Β· 16 November 2022
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5/5
TrustpilotWonderful service
Wonderful service, excellent photos and video. Always very professional and attentive. Annalise kept us up to date with each stage of the sale. Would recommend Oakheart Property, they have a positive approach, everything ran smoothly.
Vera Β· 14 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.