5/5
GoogleThe team at Oakheart have sold my Dad's property after he struggled for a long time with a different agent and have been amazing from start to finish. Brilliant service and communication from the team there. Would 100% reccomend!
Trusted Agent profile · Bury St. Edmunds
Oakheart Property Bury St. Edmunds reviews
★★★★★
284 reviews across 2 platforms
8 St. Johns Street, Bury St. Edmunds, IP33 1SQ
Oakheart Property's office in Bury St. Edmunds, at 8 St. Johns Street, is rated 4.7 out of 5 across 284 reviews on two platforms, including 35 Google reviews rated 4.7.
Reviews
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
Google5/5
TrustpilotEasy to give 5 stars
Cara was incredibly supportive and helpful throughout the whole process of finding a property to let. She has a very personable approach and the house is absolutely perfect. I would definitely recommend Oakheart to others.
5/5
TrustpilotOutstanding service.
Gigi and Darrell have been nothing short of amazing during our house buying process. Nothing has been easy from start to finish however they have gone absolutely above and beyond to ensure that I was kept updated and in the loop at all times. They’ve kept me reassured and kept me sane throughout what has been the most stressful experience of my life, they’ve responded promptly and professionally throughout and have given me as a clueless first time buyer the best advice and suggestions they possibly could have. If I ever decide to put myself through the trauma of moving again, I will ensure to use Oakheart without a doubt. I unfortunately have nothing to compare it to, as I’m new to this process. However from what I’ve seen my friends and colleagues experience with estate agents; this firm have been amazing and always as I say, gone above and beyond. Thanks guys!
5/5
TrustpilotCraig Humbles fantastic job 👏
Craig what can I say? You have been a star throughout our time selling our flat. You have been so professional and friendly and honest. When wanting to view properties you have made it happen. You managed to sell our flat in less that 6 viewings. If I hear of anyone wanting to sell up I will defiantly say Oakheart all the way. Thank you to you all at Oakheart, been running a year and the best in business
5/5
TrustpilotCan’t rate them enough!
I switched to Oakheart after another local agent really let me down and I really wish I’d gone with Oakheart from the start. They got everything spot on! From the initial marketing right through to handing over the keys. My property was under offer within 4 days and they kept me up to date at every stage. Ive recommended them to so many friends and they’ve since sold another 2 properties for my immediate family. I don’t intend on moving again anytime soon but when I do I’ll definitely be returning to these guys!
5/5
TrustpilotRichard and Cara were very efficient…
Richard and Cara were very efficient and quick in finding the right tenants for my property. The whole process went smoothly. They were always available to take calls and respond quickly. Great job!Anu
5/5
Trustpilotjob done ,
well I been with others , and they get 1 star for just being there . but this oakheart WOW WOW WOW , brilliant fantastic amazing , the whole team gets 100 stars , I love them , and my two special women from the team , KELLY and GIGI well there great and deserve a pay rise , they are fantastic , and from me too all other estate agents these two know how to sell if you need a helping hand there get the job done , so don't delay if your selling , ask for OAKHEART but KELLY and GIGI , I love you both xxx
5/5
TrustpilotFantastic Customer Service
I first got in contact with Oakheart to purchase my first property. From the first call with Kieran I was made to feel very welcome and despite me not having any knowledge about real estate they explained the process in a very simple and understanding way. Not long after my first enquiry Cormac got in contact with me and it was just nice to have conversation about suitable properties for me without having to chase them up myself. They remembered all my requests from the first call and it’s the small attention to details that I think separates them from other agents. I do highly recommend them!
5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I’ve been given, professional and conscientious at all times, always available for any questions or concerns about my move. I couldn’t rate them highly enough. We’ll done to a very motivated team and Lucy especially was on top of everything and went above and beyond to make my sale and purchase as stress free as possible. Thank you so much!!Belinda Anderson
5/5
TrustpilotTop Estate Agent and team
When it comes to picking an estate agent it’s so difficult as so many about but we was told about Oakheart so gave them a try with another estate agents as well at the same time. The other estate agent did not bother and only got us 1 viewing but Oakheart went above and beyond to help sell my dads house. They put so much in place to help us with dads house being quite dated and needing modernisation we honestly didn’t think they would be able to help us but with everything they put in place it was not long before the viewings where coming in and then the best news they had sold it for us. We as a family cannot thank Oakheart and the team for going above and beyond in selling dads house for us. Thank you so much guys you have been amazing. So if anyone is looking to sell or buy I would tell them choose Oakheart as they are our number one estate agents and we would use them again in a heartbeat.
5/5
TrustpilotI cannot recommend them highly enough.......
I chose Oakheart based on previous sales that had taken place on properties around my area and I am extremely happy that I did. From the moment that Darren arrived at the house I was impressed by his professionalism and how knowledgeable about the local market he was. He explained in detail the marketing plan that they would use to sell my property along with how much the property would be marketed at and the fees that they would charge.The following day Darren had arranged for a couple of viewings to take place on my property. What happened next I was not prepared for; I immediately received two offers on my property following the viewings. To say that I was happy was an understatement!I cannot recommend Oakheart highly enough. The professionalism that they provide is of the highest quality. They are definitely the best estate agents that I have ever used.
4/5
GoogleAfter six months with various estate agents and not much movement we gave Oakheart a try. Matthew visited us and was very enthusiastic about our property and confident that they would be able to sell it for us and they did. Matthew & Oakheart have been fantastic from start to finish. We would recommend Oakheart to sell your property.
5/5
TrustpilotOakheart Property and Sammy has been…
Oakheart Property and Sammy has been very supportive during the tense time of purchasing a property. Sammy went above and beyond to support, providing regular updates.Thank you
5/5
TrustpilotQuality service
We were sadly let down by two other agents who overpriced our house purely to gain the custom. Once we transferred to Oakheart after a few months of poor service and communication from the two other agents, we were rewarded with a few offers on our property and were able to select the highest offer that was not far off the original expectations. We dealt with a young man called Cormac who kept us informed from start to end. If we ever sell again he would be our first port of call. Well done young man: top notch .
5/5
TrustpilotOak heart are definately the best…
Oak heart are definately the best estate agents we have ever used. We had issues with two other agents and decided to go with oak heart which has been the best decision we made. They have so much time for there customers and always go above and beyond to help even out of office hours if you need anything. Selling your house is one of the most stressful things you will go through but with such a great team oakheart have took all the pressure away from us and been there every step of the way even with onward purchase. I would definitely use them again in the future and highly recommend to anyone! You will not be disappointed.
5/5
TrustpilotAmazing estate agents
When deciding who to put our property up with it was really between Oakheart and another high street chain. We decided to go with Oakheart because we really wanted to support a local business. It was absolutely the right decision and from start to finish they have been brilliant. Our house sold in just over 2 weeks and they are so committed to providing such good service. They’re honest, reliable and genuine and we wish them all the success for the future. Thanks for all your hard work. If you’re unsure who to choose to sell your property with, I hope this review helps you decide.
5/5
TrustpilotSo helpful and knowledgeable
Despite me opting to no longer sell my property. The team at Oakheart were incredibly helpful and were in regular contact with me. They answered all questions and queries I had. I highly recommend them, a very active and ambitious team. Even when I informed them I no longer wanted to sell, they still made sure there was nothing else they could assist me with and they will remain a contact for me in the long term !!!
5/5
TrustpilotFirst time buyer buying a house with…
First time buyer buying a house with Oakheart Property and they were fantastic! 👍 Very professional from the off and always kept me up to date with Kelly Doherty the Branch Manager in Ipswich being an absolute star 😊 They even did a lovely photo and interview after I got my keys to remember the special occasion 😊 Would highly recommend Oakheart Property 👍
5/5
TrustpilotExcellent Service
Literally the best service from Oakheart. They sold my property within one day. They kept me up to date throughout the sale and assisted with all the frustrations that come with buying or selling a property. From day one when the valuation was completed to this last week getting to exchange and completion, Oakheart have been highly professional. If you’re looking to sell a property then this Estate Agent should be your go to.
5/5
TrustpilotWould recommend
Sammy was super helpful and proactive and kept us updated all the way through the process. Would definitely recommend Oakheart!
5/5
TrustpilotOakheart Property, definitely the place to go...
The team at Oakheart Property have shown there professionalism and were extremely helpful throughout the entire process.I have to compliment the Lettings Manager who was handling my house, and he managed to find tenants within a very short window and the team in the office processed everything promptly and swiftly without any issues.I would recommend any landlords to use Oakheart, because they are reliable, friendly, and professional.Once again thank you team!
5/5
TrustpilotFriendly Efficient Estate Agents!
I have recently sold my property with Oakheart and cannot thank them enough for making the entire process simplistic and stress free! Dan, Ryan and Annalise you have been amazing! The regular communication and updates regarding viewings and sale progression were faultless. Thank you so much for all your help and I wish you all the best successes!
5/5
TrustpilotCan’t recommend enough!
Can’t thank oakheart enough for getting our house sold. When we decided to sell with oakheart the process was quick, easy and as stress free as possible, the pictures were brilliant and communication was fantastic throughout, the online portal with both ours and our buyers progress is a massive bonus! At one point the sale fell through but it was resold within the week. I honestly can’t recommend enough!!!
5/5
TrustpilotSammy was brilliant with how she…
Sammy was brilliant with how she handled everything. Would have no troubles using oak heart again. Very professional and straight to the point
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