Trusted Agent profile · Bury St Edmunds · Suffolk
Verified
★★★★★
400 reviews across 4 platforms
Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ
Part of Martin & Co, see every office.
Martin & Co's office in Bury St Edmunds, Suffolk, at Crescent House 28 Angel Hill, is rated 4.7 out of 5 across 400 reviews on four platforms, including 387 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
387
Reviews on Google
This office
5
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
7
Reviews on Trustpilot
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martin & Co Bury St Edmunds is among the ESTAS 2026 winners.
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
1/5
GoogleAvoid speaking to Sara if absolutely possible. I found her very rude, condescending and obnoxious.
Hi Adam, we are disappointed and sorry you feel this way. Good customer service is very important to us and we would welcome the opportunity to discuss with you should you wish to. Kind regards, Martin & Co Bury St Edmunds
5/5
GoogleI have now purchased and sold properties with Martin & Co. The team have been a pleasure to deal with, have great communication skills and are very hard working. Thanks especially to Tamara and Eleanor and I would not hesitate in recommending Martin & Co to others.
1/5
GoogleAvoid speaking to Sara if absolutely possible. I found her very rude, condescending and obnoxious.
Hi Adam, we are disappointed and sorry you feel this way. Good customer service is very important to us and we would welcome the opportunity to discuss with you should you wish to. Kind regards, Martin & Co Bury St Edmunds
5/5
FacebookReally polite, friendly and helpful service on the phone today - didn't just answer my question, but also took the time to take all of my details so that they could get us on the system so they can look out for any potential properties.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI have dealt with Martin and Co (Tamara) twice now for the rental of my properties, and both times I have been impressed by the proactiveness and professionalism of the whole team. Wouldn't hesitate to recommend.
5/5
GoogleCasey was amazing!
Thank you so much for your 5-STAR REVIEW! Casey works hard to ensure your needs are met and he will certainly appreciate this positive feedback!
5/5
GoogleRating only, no written review.
Thank you Evaldas for posting 5-STAR REVIEW for us!
5/5
GoogleVery helpful and honest. Put me in a great home and worked quickly to resolve the few issues on my end to ensure we got where we needed to be. Thank you all so much.
5/5
GoogleAbsolutely great experience during the entire Letting process; our Letting Agent and also all members were extremely helpful and informative. I would definitely recommend Martin & Co. to all my colleagues.
4/5
GoogleGood customer service
Thanks for the great feedback Janet, it's much appreciated!
5/5
GoogleTop Estate and Letting Agent in Bury St. Edmunds and probably all of Suffolk. They were super helpful and knowledgeable, great customer service - I wouldn't go anywhere else.
5/5
GoogleTop Estate and Letting Agent in Bury St. Edmunds and probably all of Suffolk. They were super helpful and knowledgeable, great customer service - I wouldn't go anywhere else.
5/5
GoogleVery happy with this service. I felt that they worked hard to find the right tenant for me and communicated at every step.
5/5
GoogleExcellent. Bought a house via Martin & Co, and then let it using their letting services. Completely trouble-free and painless. Would highly recommend, communication excellent as well.
5/5
GoogleVery efficient and friendly staff. My experience of renting my house through Martin & Co has been a very positive experience and I would recommend them without hesitation.
5/5
GoogleWe had outstanding service from our initial discussion and valuation right through to our successful sale. We would absolutely recommend Martin & Co.
5/5
GoogleRating only, no written review.
5-STAR REVIEW! Thank you Hannah!
5/5
GoogleBeen with Martin and Co in Bury for a number of years now, very happy with the service level provided and costs.
5/5
GoogleIn very trying times they were excellent with us and very patient . Great staffPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
Thank you Patricia for your 5-STAR REVIEW! Our sales team are so effective and take care with everything they do! They have exceptional communication skills and take the time to ensure their clients feel informed and in control. They will be over the moon to read your positive words:)
5/5
GoogleAbsolutely fantastic service, great communication and attention to detail. Ask for Tamara who is brilliant !
5/5
GoogleSuper helpful, and professional in every step of the way. I highly recommend to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Martin & Co Bury St Edmunds won Trusted Agent in The Trusted Agent 2026 awards, and at the ESTAS 2026 awards won Silver for Sales in East of England, Best in County (Suffolk) and Best in Postcode (IP33).
Tell us what you need and we'll pass your enquiry to Martin & Co Bury St Edmunds and up to three other top-rated agents near Bury St Edmunds.
