Trusted Agent profile · Bury St Edmunds · Suffolk
Verified
★★★★★
400 reviews across 4 platforms
Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ
Part of Martin & Co, see every office.
Martin & Co's office in Bury St Edmunds, Suffolk, at Crescent House 28 Angel Hill, is rated 4.7 out of 5 across 400 reviews on four platforms, including 387 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Martin & Co Bury St Edmunds is among the ESTAS 2026 winners.
Source: The ESTAS 2026 winners, as published.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleMy experience of Martin & Co was very professional, efficient and impressive. They kept me well informed right the way through the marketing and sale process. As I don't live close to the property they were very able and willing to help out with local issues that I couldn't deal with because of my proximity to the property, this was a great help to me. The sale was coordinated and progressed very efficiency.
5/5
FacebookHad a 1 bedroom flat through them for 4 years, never met my landlord so all my request or issues went through them. They were fantastic, helpful and quick to sort ANYTHING i needed. If Any part of the flat broke by accident or wearing out they would sort it asap! Will definitely be going to them in the future if in search a new home. Couldn't fault them if i wanted to.
5/5
GoogleGreat communication, fast response, and were amazing at showing their properties no matter the time of day or night. I highly recommend their services to let!
Thank you so much Ernest! We love helping people and appreciate your positive feedback! with kind regards from all at Martin & Co!
5/5
GoogleMartin and Co have been my letting agent two times now and I have nothing but good things to say about them.PositiveResponsiveness, Quality, Professionalism
Jason thank you for your kind words, we love what we do so it's always a pleasure to hear we have helped! Sending our very best wishes from all of the Martin & Co Team!
5/5
GoogleMartin & Co is a great real estate company to go with! We just moved here and found our home through Martin & Co. The staff was quick to respond, helpful, kind and friendly! Niamh helped us with all of our needs! She was always happy to see us and we had fun with her. Martin & Co is top notch and we highly recommend them to anyone!
5/5
GoogleI found the team at Martin & Co Bury St Edmunds to be professional and diligent. Their communication was first-class and they really performed well in finding the best purchaser for my home on both price and timescale. The team understand customer-service and, in my experience, deliver it well. I have recommended Martin & Co Bury St Edmunds to family who have also been very impressed with the service they received.
5/5
GoogleMy mum was really happy with the service and all the help. Thank you for keeping her updated all the way.
Sarah thank you so much for taking the time to give us a 5-Star review - we were happy to help! Best wishes from all the Martin & Co team!
5/5
GoogleVery professional team & most helpful from initial contact to the letting of my property.
Thank you Simon for your 5-Star review! we appreciate the feedback. We look forward to being able to help again in the future, best wishes from all the Martin & Co team!
5/5
GoogleReally good service - specially shout out to Ellie and Tamara for all their help
5/5
GoogleGreat customer service, They helped me every step of the way in renting my first property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your feedback Ashley, we were happy to help smooth the process and wish you every happiness in your new home, from all of the Martin & Co Team!
5/5
GoogleExcellent service from Tamara and Harriet. Second time i have used them and would not hesitate to recommend them to anyone after renting a property.
Jamie thank you for your kind words, we appreciate your feedback and look forward to working together again, Tamara, Harriet and the Martin & Co Team
5/5
GoogleTamara and Matthew have been friendly and supportive during the entire process. A very great experience. Thank you!
Thank you for your 5 STAR review! it was a pleasure to be able to help - with very best wishes from Tamara, Mathew and all of the Martin & Co Team!
5/5
GoogleThe best letting agent management I’ve ever experienced, proactive and thorough, they’ve made my life so easy. Couldn’t recommended them more highly.
Chloe thank you for taking the time to provide such positive feedback! We hope you are enjoying your new home, from all of us at Martin & Co
1/5
GoogleVery unprofessional agent!
5/5
GoogleI engaged Martin&Co for the sale of my property. I found the staff to be friendly, helpful and professional, my sales negotiator went well beyond what could have been expected of her, to ensure a quick and relatively stressless sale. I cannot commend her enough. Based on my experience with Martin&Co, I would employ their services again should the situation arise.
5/5
GoogleProfessional and friendly service from beginning to end! Very helpful staff that dealt with every inquiry promptly and with up most professionalism whilst still being very friendly. They made the process of finding a new home and moving in as pleasurable as can be. I would highly recommend Martin and Co Bury St Edmunds. Thank you to all the team!
1/5
GoogleUnfair and unprofessional! Paid a holding fee of £300 only for them to give my property away to someone else without discussing anything with me first. Unable to make a complaint as I was told 'these things happen'. Avoid Tamara and Millie, owning properties rented out by the agents they work for, totally corrupt.
1/5
GoogleUnfair and unprofessional! Paid a holding fee of £300 only for them to give my property away to someone else without discussing anything with me first. Unable to make a complaint as I was told 'these things happen'. Avoid Tamara and Millie, owning properties rented out by the agents they work for, totally corrupt.
5/5
GoogleMartin & Co were exceptionally helpful and responded to all of our requests while looking for a rental property. The were knowledgeable about renting as a member on the USAF. They communicated between us and the Landlord, quickly responding to our questions. I would highly recommend Martin & Co.
5/5
GoogleExcellent service, staff very friendly, helpful and efficient.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Wendy for your positive feedback, we are pleased to have been of service, with very best wishes, Tamara, Harriet, Ollie and the Martin & Co Team
5/5
GoogleThe team were efficient, replied in good time and very kind and friendly. They made me feel relaxed and ok with asking questions , moving house can be stressful and the team made me feel like I was in control and confident that everything would be ok. Thank you!
5/5
GoogleGreat to deal with, very responsive and professional
Thank you Katherine! We love what we do and appreciate your positive feedback, best wishes from all at the Martin & Co Team!
5/5
GoogleTamara provided us with absolutely first class service throughout our move - first finding a perfect property at short notice, then dealing with all the issues surrounding the current lockdown. We highly recommend the agency overall and won't hesitate to use them again in the future.
5/5
GoogleAbsolutely fantastic team in Bury, Tamara and Ellie worked tirelessly to sell my property and managed to do so during lockdown. They kept me updated every step of the way and I would highly recommend Martin & Co to anyone thinking of selling or letting.
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Yes. Martin & Co Bury St Edmunds won Trusted Agent in The Trusted Agent 2026 awards. It also won Silver for Sales in East of England and Best in County (Suffolk) at the ESTAS 2026 awards, and 1 other industry award since 2026.
