5/5
Very happy with using Mark Ewins for the sale of our property. Very professional service all the way through the process.
Agent replied · 3 November 2023
Thanks Peter.

Trusted Agent profile · Bury St Edmunds, Suffolk
Verified
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
Very happy with using Mark Ewins for the sale of our property. Very professional service all the way through the process.
Thanks Peter.
5/5
Mackay have managed my property for over 10 years in Bishop’s Stortford. They are professional with good communication. Always helpful when issues arise. Market for new tenants has always been successful
Thank you for the review Andy. It's a pleasure working with you!
5/5
Thank you Mark and the team for making our move go so smoothly, you all made quite a stressful time a lot easier to deal with, and found us a perfect house to move to!.”
Thank you, we really hope you will be happy in your new home!
5/5
A personal, honest service. I would highly recommend.
Thank you Barbara it was a pleasure to act for you!
5/5
I would highly recommend Mark Ewin. All their staff go above and beyond, they kept us informed at all times and made a stressful situation bearable.
Thank you, we hope you will be very happy in your new home.
5/5
All the staff at Mark Ewin were incredibly helpful and well informed. Sharon in particular helped us with the process and answered any questions we had.
Thank you Alisha.
5/5
Helpful and understanding at a difficult time. Staff were adaptable to individual needs and kept in contact throughout what was (because of lockdown) a lengthy process
Thanks Charlotte. Please let us know if we can be of any further assistance in the future.
5/5
Really friendly and always went the extra mile. Would highly recommend to anyone looking for an estate agent.
Thank you Tom for your kind review, it was joy to act for you and your family
5/5
Mackays are a great Agent the presentation of our property was first class. If you are lucky enough to get Ollie or Michael as your Agent you will not be disappointed. They are punctual smart well spoken and considerate at all times. They put every effort possible into selling our property and the communication with us was exceptional. Thoroughly recommend
5/5
A highly professional, well informed and pleasant company
Thank you for your kind review
5/5
Very efficient, very reliable and a outstanding service
Thank you for your great feedback! We're pleased to hear you had an outstanding experience with us
5/5
Probably the best the best estate agents ever.
Thank you so much!!
5/5
Mark Ewin and his team went above and beyond to help us sell our house and were friendly and professional throughout the whole process.
Thanks Neil, we hope you are very happy in your new home.
5/5
6 viewings with no hassle and sold within a week. Tried the "no comission " lot , 5 weeks and nothing and i had to do that all myself. …
Thank you for the nice review. we love to help people move.
5/5
Excellent, professional, customised service
We loved buying our house with Mark Ewin. We were delighted with their patience with us - as I was a first-time buyer and quite nervous. They were kind, caring, not pushy or salesy. The staff were adept at ringing us to give us good news on progress and to help move things forward. I would highly recommend working, buying or selling with Mark Ewin.
5/5
I’ve had numerous dealings with Mackays and find their service to be fantastic Rachel who works in the Lettings department is especially helpful Definitely a 5 ⭐️
Thank you for the review Darren. You have always been a pleasure to deal with also.
5/5
Paul recently came and valued my property for me, he was punctual knowledgeable, realistic with he's pricing and he's fees were fair
Hi Russell, thank you very much for your comments and your kind review! It was a pleasure. Paul
5/5
We chose Mark as our Estate Agent because he came across as genuine and trustworthy. He explained how he reached his price, which seemed realistic and fair to us and true to his word we quickly had 3 offers for the asking price. Mark and his team were always accessible and helpful and I wouldn't hesitate to recommend them or to use them again.
5/5
Very knowledgeable and helpful
Hi Greta, that is very kind thank you. Always a pleasure to assist you :)
5/5
A great team, very professional and unfalteringly efficient in all aspects of the process of selling our house, highly recommended.
Thanks Chris, that is really kind. We hope you will be very happy in your new home.
5/5
Mark Ewin team were extremely helpful and supportive, providing reassurance and clarity during an unprecedented time moving house during lockdown.
Thank you for the kind review, it’s greatly appreciated.
5/5
Very professional and speedy service with the purchase of our property. Always there to answering questions we had. Highly recommend.
Hi Josh, many thanks for your review. Hope you are enjoying your new home.
5/5
Trustworthy, easy, straightforward agents to help us manage our rental without unnecessary stress.
Many thanks for your 5 star review
5/5
Excellent service from start to finish. Handled the sale without any fuss
Thank you so much, we really hope you enjoy your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.