5/5
Always helpful. Quick to respond to our queries.
Agent replied · 3 November 2023
Many thanks for the review, we hope you enjoy your new home.

Trusted Agent profile · Bury St Edmunds, Suffolk
Verified
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
Always helpful. Quick to respond to our queries.
Many thanks for the review, we hope you enjoy your new home.
5/5
When I needed to sell my house I didn't know which estate agent to choose! Was I glad I decided to go with Mark Ewin. The whole team are so professional, the advice they gave me was obviously the correct as within 2 weeks they had sold my …
5/5
We couldn't have asked for more understanding and patient people to help us with our recent move. What could have been quite stressful was made as hassle-free as possible. Anyone looking to move house in the future should definately have a chat with Mark and his team. Thanks all!
5/5
We recently used Mark and the team and I have nothing but praise for them. They are friendly but professional, helpful and caring. If you are about to list your house call these guys first, you won't be disappointed. They blow the stereotypical estate agents out of the water.
5/5
What can I say. Mark came to our house at 3pm for a valuation and by 6pm we'd had photos taken. 2 viewings and 2 offers over the asking price. House sold in 3 hours!!! The service we recieved after this was second to none. Friendly and …
5/5
Professional, hard working and above all they exceed expectations. I'd have no hesitation in using them again or recommending them to others. An independent company with a mindset and mentality to suit, setting a standard higher than any other estate agent locally. Thank you for all your efforts.
5/5
Very helpful and communication was good
Thank you
5/5
Professional, hard working and above all they exceed expectations. I'd have no hesitation in using them again or recommending them to others. An independent company with a mindset and mentality to suit, setting a standard higher than any other estate agent locally. Thank you for all your efforts.
5/5
Absolutely a refreshing change to selling our home, after choosing Mark Ewin to market our property and a list of requests that were all agreed, we signed on the doted line on the Friday and a few hours later received the call to say he had …
5/5
Positive, pro-active and they listened
Dear David, thank you for your review. We wish you all the best with your new home.
5/5
Overall, fantastic.
Fantastic service, prompt to update, efficient. Purchase of the house was not an easy one, but Kym continually done everything she could to keep us updated and the sale on track. Very impressed by Kym in particular and the whole team in there! Thank you all!
5/5
From my first engagement to the last, the Mackay team were fantastic - keeping me up to date and keeping both sets of lawyers on their toes. Highly recommended.
5/5
Undoubtedly the nicest and most professional estate agents we have had to work with! Mark and his lovely team have changed the way my wife and I view that industry and we whole heartedly recommend them to anyone looking to buy or sell in …
5/5
Extremely happy with Mackay. I've been with this agency for more than 2 years now and they are very helpful and very approachable. Rachel and Gill from lettings are brilliant, always helping when needed, always in a nicest way.
5/5
We were in need of a quick sale so that we could advance for our dream house, the team at Mark Ewin made our move possible. Friendly and Professional throughout, any question or job completed no fuss. Absolutely fantastic service. If i were …
5/5
Mark Ewin was really interested in the type of home I was looking for. Angie Green then worked really hard to find me a home to suit me, absolutely brilliant support throughout the whole process. Thank you to the team at Mark Ewin, …
5/5
An amazing experience from the first time my partner and I entering the shop in Sawbridgeworth to be greeted by Michael to book an appointment. Adam came round spent time with us, with such professionalism and knowledge. It was without …
5/5
Finally, Estate Agents who keep their promises! After a series of disappointments with others, I was dubious when Kym and Mark assured me they could not only sell my house and find me the accommodation I required, but would be able to do …
5/5
JUST AMAZING!!! All the staff at Mark Ewin worked very hard for us in sometimes difficult circumstances (not of their making!) They always kept in contact and nothing was too much trouble. Thank you all so much, what a great team, definitely recommended.
5/5
Communication is all important when it comes to selling houses, & Mark Ewin & his team kept me up to date with all that was going on. I was quite demanding. They were calm, friendly & on-the-ball.
5/5
Very helpful 😃 …
5/5
Such a joy seeing this team at work. People that love what they do and are brilliant at it! Great service, great attention to detail
5/5
JUST AMAZING!
All the staff at Mark Ewin worked very hard for us in sometimes difficult circumstances (not of their making!!) They always kept in contact and nothing was too much trouble. Thank you all so much. What a team, definitely recommended.
5/5
We recently used Mark and the team and I have nothing but praise for them. They are friendly but professional, helpful and caring. If you are about to list your house call these guys first, you won't be disappointed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mark Ewin's Bury St Edmunds office has 483 reviews across three platforms: 428 on Google, 30 on Facebook, 25 on View Agents.
Mark Ewin Bury St Edmunds is rated 4.9 out of 5 across all 483 reviews, and 4.9 out of 5 on Google from 428 reviews.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.
Mark Ewin Bury St Edmunds, 77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ.