4/5
GoogleMackays are friendly and helpful. Communication was good, and they were always available for any questions we had.
Trusted Agent profile · Bury St Edmunds, Suffolk
Verified
Mark Ewin Bury St Edmunds reviews
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers14 reviews
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Buyers8 reviews
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
Awards
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
Google1/5
GoogleNot good service at all. I will never recommend these agents.
Agent replied · 19 May 2026
I am so sorry you feel this way. However I dont believe you have had contact with our company. I would like to invite your to send me your thoughts directly to me the director at adam@mackayproperty.co.uk, I would love to discuss your views and arrange a call. Like I said my team and I cant relay having any contact with you. However if you have ill be happy to hear from you. If not, please do not post fake reviews.
5/5
Google“An agent that doesn't make impossible promises, that realistically values a property and doesn't bombard you with high powered sales talk.”
Agent replied · 3 November 2023
Thanks Linda
5/5
GoogleProvided me with so much help and support. Thank you
Agent replied · 3 November 2023
Dear Sinead, thank you for your review, we are delighted we could assist with your move and wish you all the best.
5/5
GoogleI have had dealings with several estate agents and Mackays are streets ahead both on their sales And marketing teams. They’re responsive to calls/messages throughout the processes, And a lovely friendly team.
5/5
GoogleReally helpful staff who all went the extra mile to help us, would definitely recommend.
Agent replied · 3 November 2023
Thanks Dawn, it was a pleasure to help you.
5/5
GoogleAbsolutely fantastic service. We purchased and sold through ME and cannot recommended them highly enough.
Agent replied · 3 November 2023
Thanks Emma, that is very kind. We hope you are very happy in your new home.
5/5
GoogleGreat estate agents. They are professional and friendly.
Agent replied · 3 November 2023
Thank you so much for your review.
5/5
FacebookMark Ewin Estate agents, nice friendly professional independent estate agents, non of the hard sell of the corporate company's !There support the sale of our house and the purchase of our new home was excellent and the communication was greatIf you need to buy or sell don't go any further than this estate agentMac & Yvonne
5/5
GoogleExcellent customer service from start to finish, quickly responding to all communications. A pleasure to deal with.
Agent replied · 19 May 2026
Hi Tom, Thank you so much for your review. Was a pleasure dealing with you also.
5/5
GoogleExcellent service from a friendly, professional and dedicated team. We were very happy with all aspects of the work done for us by Mark Ewin and his colleagues, nothing was too much trouble, and every contact with them made us feel that our issues were important to them. First class, would wholeheartedly recommend them.
5/5
GoogleVery pleased with Sarah from letting department, she helped me out to rent out a flat quite quickly, easy forms to fill out, everything went smoothly! Thank you!
5/5
GoogleThe best Agency in town!
Agent replied · 3 November 2023
Thanks Stephen, that really does mean a lot.
5/5
GoogleVery efficient at getting viewings in place and sending confirmation. Mx
Agent replied · 3 November 2023
Thank you, much appreciated
5/5
View AgentsFirst Time Buyer
The whole team at Mark Ewin made the process of buying my first home so much less stressful than I feared it might be. They were flexible with viewings, ensured comprehensive feedback from the vendor and allowed me to complete quickly when everything was in place. I couldn't recommend them highly enough.
5/5
GoogleFantastic Service, if you are looking to rent a property I would highly recommend using Mackay properties
Agent replied · 19 May 2026
Thank you so much for the kind review.
5/5
GoogleAbsolutely fantastic.Thank you all
Agent replied · 3 November 2023
Thank you, Suzette, for your kind review.
5/5
GoogleProfessional and personal service
Agent replied · 3 November 2023
Thank you for your review and your kind words. All the best with your new home.
5/5
GoogleMackay delivered a very positive experience during the sale of my property, communication was excellent, and the whole team were professional throughout. They really do provide an exceptional servive and I am happy to recommend them. Thanks again to Paul and all the team at Mackay
5/5
GoogleNice brochure..only estate agent to provide this on a viewing..
Agent replied · 3 November 2023
Thank you for the kind review, we hope to see you very soon.
5/5
GoogleAlways one step ahead and nothing was to much trouble.
Agent replied · 3 November 2023
Hi Kay, thank you for your review. I wish you all the best for your new home.
5/5
GoogleMark Ewin and his team are professional, yet friendly people. Nothing is too much trouble, everything is clearly explained and you feel able to ask any number of questions! The team kept us informed of progress from the outset and we felt supported throughout the sale and purchase process. Recommended.
5/5
FacebookMark Ewin and his team are professional, yet friendly people. Nothing is too much trouble, everything is clearly explained and you feel able to ask any number of questions! The team kept us informed of progress from the outset and we felt supported throughout the sale and purchase process. Recommended.
5/5
View AgentsProfessional and approachable
Mark Ewin and his team are professional, yet friendly people. Nothing is too much trouble, everything is clearly explained and you feel able to ask any number of questions! The team kept us informed of progress from the outset and we felt supported throughout the sale and purchase process. Recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mark Ewin Bury St Edmunds
What do sellers say about Mark Ewin Bury St Edmunds?
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
What do buyers say about Mark Ewin Bury St Edmunds?
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Has Mark Ewin won any awards?
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.
