Trusted Agent profile · Bury St Edmunds · Suffolk

Verified

Mark Ewin Bury St Edmunds reviews

★★★★★ Excellent

483 reviews across 3 platforms

77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ

Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

428

Reviews on Google

This office

Facebook logo

4.9 / 5

30

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

25

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Want Mark Ewin to help?

Send Mark Ewin a message.

What do you need help with?

Mark Ewin will use your details to contact you about this. See our privacy notice.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Are one of the the best estate agents. Staff are polite, friendly and professional. I am so happy to have purchased my property through this wonderful team. They always kept in touch, keeping me informed. I was impressed with their …

NF · 8 October 2019

Agent replied · 3 November 2023

Thank you for your review. We hope you are happy in your new home:)

5/5

Google

Although not as cheap as some of others, we got what we paid for - professionalism and sound advice with a calmness which stopped us from giving up under a tense completion. …

Claire · 8 October 2021

Agent replied · 3 November 2023

Thank you for your patience and understanding. We hope you are happy with your new home.

5/5

Google

We were most impressed with Mark’s initial appraisal of the market and our property. The price we achieved exceeded expectations and the sale process went very smoothly. All staff were well briefed about our property

Wendy · 22 May 2021

Agent replied · 3 November 2023

Thank you Wendy, if we can help at all in the future, please do not hesitate to get in touch.

5/5

Google

Mackays are a cut above the rest, They put 110% into their marketing and are always looking for the next technology in estate agency , staff are dedicated and extremely helpful. We have sold three properties with the team and will definitely sell the next with them when we are ready.

Michelle · 19 May 2023

5/5

Google

Absolutely fantastic service. Mark Ewin was one of a number of Estate Agents we invited to value our property. Mark was the only one whom we felt was interested in us, rather than just the property. …

Shaun · 8 October 2020

Agent replied · 3 November 2023

Hi Shaun, Thanks for taking the time to write this review we are really grateful! I hope you are both well and enjoying your new home. Mark

5/5

Google

From the initial contact through to the completion of our transaction the whole team at Mark Ewin were very friendly, efficient and professional. We would highly recommend them.

K · 18 May 2022

Agent replied · 3 November 2023

Thank you

5/5

Google

Adam sold a house for me in Stansted. He acted professionally and diligently throughout and kept me regularly informed of potential interest in the property, whilst also achieving full asking price in a tough market. Would highly recommend!

Stuart · 19 May 2020

Agent replied · 19 May 2026

Thank you Stuart. It was a pleasure acting for you and your family.

5/5

Google

Mark Ewin were brilliant throughout, we were always kept informed on what was happening with our purchase, any questions we had were always answered and moving day was extremely smooth thanks to their help.

Natasha · 22 May 2021

Agent replied · 3 November 2023

Thank you, we hope you are really happy in your new home!

5/5

Google

Great estate agent with an amazing team, made a stressful experience much easier by being professional and supportive.

Denise · 18 May 2023

Agent replied · 3 November 2023

Hi Denise, I hope you are settling well into your new home! We really appreciate the kind review. Mark

5/5

Google

Professional, Honest and Reliable. Having experienced three agencies selling our property at different times (due to a sale falling through), Mark Ewin was by far the best. Every member of staff kept us fully informed every step of the way, …

Andrew · 8 October 2018

Agent replied · 3 November 2023

Thank you for your kind review. We hope you will be really happy in your new home. Please pop in for coffee when you are passing.

5/5

Google

We have been using Mackay's for a few years now to manage our rental house in Bishops Stortford. The team are helpful and accommodating and a pleasure to deal with. Without doubt I give them 5 stars.

Brigette · 19 May 2020

Agent replied · 19 May 2026

Hi Brigette, Thank you so much for the review, we're glad you're happy with our service!

5/5

Google

Mark Ewin and his team gave impeccable service from start to finish managing the sale of my property. I can't rate them highly enough and would recommend them to any buyer or vendor.

Simon · 22 May 2021

Agent replied · 3 November 2023

Thank you for your review Simon. You had a lovely home and we were delighted to act for you.

5/5

Google

Was a tenant of Mackays for 2 years. Had a few issues along the way but they were dealt with very quickly. Rachael and Gill are both really friendly, lovely to deal with and very helpful.

Elizabeth · 19 May 2020

Agent replied · 19 May 2026

Thank you for you review.

5/5

Google

What a fantastic team1 Reliable, caring, honest, thorough, efficient. Made the moving process as smooth and striaightforward as it could have been. Cant fault them!

Grace · 18 May 2022

Agent replied · 3 November 2023

It was a pleasure to be able to help, thank you for your kind words. If we can help at all in the future, please do not hesitate to get in touch.

5/5

Google

We much appreciated Paul's pro-activeness in helping us with our house purchase search.

Andrew · 18 July 2023

Agent replied · 18 July 2026

Thank you Andrew, knew you were the right buyers for the house :)

5/5

Google

If you’re considering selling in Bury St Edmunds, you can expect all of the following from Mark Ewin and his team (Mark, Kym, Alison, Sharon, Laura and Barry):- …

Barbara · 8 October 2021

Agent replied · 3 November 2023

Thanks Barbara, it was a pleasure to help you. We hope you are very happy in your new home.

5/5

Google

Restores your faith in estate agents. Professional, responsive, timely . Kept us updated on our purchase progression ensuring that all lines of communication were open enabling as smoother and speedy completion.

Amanda · 22 May 2021

Agent replied · 3 November 2023

Thank you for the very kind review. Please let us know if we can be of any help in the future.

5/5

Google

Mark Ewin Estate Agents presented our house at its best to the market and were always there for us with advice and updates at every stage of the process.

Simon · 22 May 2021

Agent replied · 3 November 2023

Dear Simon, thank you for your review and thank you for giving us the opportunity to sell your home. I wish you all the best for the future.

5/5

Facebook

Kym Robertson and Mark Ewin showed unwavering support to us throughout the buying and selling process. Always acted with professionalism and kept us well informed. With the help of their trusted Solicitors we completed in record time and sold our house without fuss in a day of it being on the market. We are so grateful to the team and could not recommend them more highly. THANKYOU MARK EWIN'S

Jen · 20 December 2017

5/5

Google

A very friendly and professional service, from all the staff especially from Rachel in the lettings dept. An excellent estate agent who always try to put their clients first. Would highly recommend

Jamie · 19 May 2020

Agent replied · 19 May 2026

Thank you Jamie. You have always been a great pleasure to deal with. From Adam and the team

5/5

Google

What a great team at Mark Ewin! Thank you so much for facilitating our sale and purchase. The team are efficient and professional but also friendly and helpful.

Maree · 22 May 2021

Agent replied · 3 November 2023

Thank you for the kind review, we hope you are settling well into your new home.

5/5

Google

Professional honest and very proactive service at all stages of the sale right through to completion. Probably the best agents weve ever dealt with would highly recommend them.

Denise · 22 May 2021

Agent replied · 3 November 2023

That is very kind, thank you so much. We hope you will be very happy in your new home.

5/5

Google

Second time using Mark Ewin, always a helpful experience with good communication

James · 18 May 2023

Agent replied · 18 May 2026

Thank you for your continued trust! We're so glad to hear that your experience with us was once again positive. We look forward to assisting you again in the future!

5/5

Facebook

Wish Mark Ewin had been our estate agents - they were the estate agents of the folks we bought from. We learnt more from Mark Ewin about our chain than from our own estate agent, and they helped us overcome any issues that arose quickly, professionally, courteously and proactively, not just with the house we were buying but also the one we were selling. Brilliant.

Steve · 25 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mark Ewin's Google reviewsLeave Mark Ewin a review

Questions about Mark Ewin Bury St Edmunds

What do sellers say about Mark Ewin Bury St Edmunds?

14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."

What do buyers say about Mark Ewin Bury St Edmunds?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."

Has Mark Ewin won any awards?

Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.

Want Mark Ewin to help?

Send Mark Ewin a message.

What do you need help with?

Mark Ewin will use your details to contact you about this. See our privacy notice.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent