Trusted Agent profile · Bury St Edmunds · Suffolk
Verified
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
428
Reviews on Google
This office
30
Reviews on Facebook
This office
25
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleFrom the beginning they set out a really clear and realistic plan of how they were going to sell the property and showed great insights with regards to using Rightmove and other platforms. They knew the area well and used their local …
Thank you so much for the kind review, it's very much appreciated.
5/5
GoogleFantastic service. We had various issues with our chain (no fault of Mark Ewin) but progress was chased continuously and we were kept up to date with developments at all times. Always able to contact when needed and always happy to help, …
Dear Kate, we are pleased we were able to help you move. There may have been a few obstacles thrown in the way, but you got there, congratulations! It's a great property and we are sure you will be very happy there. All the best.
5/5
GoogleMyself and my wife met with Tracey Couser from Mackay, and she was a delight to work with. Even before viewing the actual property, we were treated to relevant information about the neighbourhood, the town and the amenities around. She was also able to gauge our fears and questions and deal with them accordingly. I found her to be very professional, friendly, patient and keen to go above and beyond.
5/5
GoogleReally great service! A group of people willing to use initiative and teamwork to get the job done. Would thoroughly recommend them to anyone wishing to sell or buy a house - you will be in safe hands!
Hi Jim, Thank you for such a kind review, it really was a pleasure to help you. I hope you have settled well into your new home? Please pop in for a coffee if you are ever passing. Mark
5/5
GoogleI thoroughly recommend using Mark Ewin Estate Agents. From start to finish they were honest about what was involved, costs and what I could do to improve my property's chances in a fair, respectful and professional way. The whole team are …
Thank you for your review and kind words. I am glad that we were able to achieve what we strive so hard to accomplish. I wish you all the best for the future.
5/5
GoogleMark Ewin are a very professional firm of estate agents, who helped us find our ideal property in Suffolk. The whole team always responded to our emails / telephone calls within a very short space of time during the recent lockdown. …
Dear Nigel, thank you for your review. I am delighted we were able to assist with your property purchase, I wish you all the best in your new home.
5/5
GoogleDue to several problems with the upward chain, my purchase took 2 years! During this time Mark Ewin and his colleagues kept me informed of my purchase and where possible the status of the chain. Without this regular communication I would have given up.
The best things in life are worth waiting for! You have a fantastic home and we are sure you will be very happy.
5/5
GoogleThe team at Mark Ewin were friendly and helpful throughout the buying process. We are very grateful to them for making everything run as smoothly as it did.
Thank you for your feedback! We're pleased to hear that our team made the buying process smooth and enjoyable. We appreciate your kind words!
5/5
GoogleWish Mark Ewin had been our estate agents - they were the estate agents of the folks we bought from. We learnt more from Mark Ewin about our chain than from our own estate agent, and they helped us overcome any issues that arose quickly, …
Thank you so much for your review! I'm sure you will be extremely happy in your fabulous new home:)
5/5
GoogleMark Ewin stood above the competition from the outset. A fresh and strategic approach to house selling with both transparency and the personal touch. The whole team were responsive and easy to contact, with great attention to detail. We had …
Thanks Beth for the kind review.
5/5
GoogleOur experience of the Mark Ewin team was exceptional customer service! This was especially important during 2020, which was one of the most difficult years any of us have gone through in our lifetimes. We were purchasing a property from …
Thank you for your kind review, we hope you will be very happy in your new home.
5/5
FacebookMark and his team dealt with not only the sale of our old house but the purchase of our new home too just under a year ago. After being stuck in what seemed to be a never ending 20 week contract with a large branded high street estate agent Mark & his team sold our house within 2 weeks. From the first meeting with Mark, to the day we were handed the keys to our dream home the service we received was fantastic, we were kept up to date at all times, the communication was exceptional. Thank you.
5/5
GoogleGreat service from start to finish. Great communication and we managed to get all questions resolved in a timely manner. …
Thank you for the 5 Star review! It was a pleasure to help you.
5/5
FacebookI would like to thank Angie, Mark and the team for making the sale of our property run smoothly. I can highly recommend this caring, professional Estate Agency who are cut above the rest Thank you
5/5
GoogleThe level and quality of service from Mark Ewin and his team were exceptional throughout. In particular Kym Robertson was outstanding throughout & a pleasure to work with on a long and complex process.
5/5
GoogleFantastic service from Gill and Rachel throughout our onboarding to renting a house. The team were faultlessly helpful, polite and cheerful on every phone call/email exchange, and we have found a lovely place to help our transition out of the big smoke. Thank you ladies!
Hi Clare, Thank you for leaving us a review! It was a pleasure helping you move to your new home.
5/5
GoogleQuick at responding and helped clearly with the whole process. From finding somewhere to completion, they helped every step of the way. Super friendly staff.
Thank you for your kind words! We're thrilled to hear that our team was helpful and supportive throughout the process. Your feedback is greatly appreciated!
5/5
GoogleVery Happy with a very professional and personable team
We really appreciate your kind review.
5/5
GoogleSecond time buying through Mark Ewin - really positive experience which helped us secure a great home, at the right price, and have the foundation to start our family! …
Thank you, we hope you are very happy in your new home! Kind regards Mark
5/5
GoogleA great team. They have a well oiled machine that can process the day to day so smoothly that when the odd predicament arises they have a calm and experienced attitude at hand to deal with it.
Thank you so much, if we can be of any assistance in the future please do not hesitate to contact us.
1/5
GoogleOverall not a pleasant first time buying experience. Staff clearly did not speak to one another or make notes (i.e. when we absolutely had to move by which was communicated from the start and led to myself almost not having a roof over my …
Thank you for your review. Firstly, we are really sorry that you didn’t get the experience that you were hoping for. Unfortunately, what should have been a very straightforward transaction became … More
5/5
GoogleUsed for the 2nd time now, fantastic service again. Not your typical estate agents. They work for you, organise things around you and cant do enough to help. Great advice before, during and after....and always keep you up to date. They …
Thank you so much for your kind review! We really hope your Grandmother is happy in her new home:)
5/5
GoogleAbsolutely first class service, not tied into contract, know their market perfectly, amazing Comms throughout and unbelievable amount of viewings from first weekend. I wouldn't ever use any other agent for future sales.
Dear Jake, thank you for your review. It was a pleasure to help sell your property and if we can help at all in the future, please do not hesitate to get in touch.
5/5
GoogleMark Ewin provided everything I look for in an estate agent: professionalism, clear information, attention to detail, proactive communication, and a genuinely friendly service. Throughout the process, I felt like I had a team of engaged …
Thank you for your review Jonathan, it's great to hear you were happy with the service we provided. It goes without saying, if we can help at all in the future, please do not hesitate to get in touch.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.
Send Mark Ewin a message.
