5/5
Excellent communication and service
Agent replied · 18 July 2026
Thank you very much David, absolute pleasure

Trusted Agent profile · Bury St Edmunds, Suffolk
Verified
★★★★★
483 reviews across 3 platforms
77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ
Mark Ewin's office in Bury St Edmunds, Suffolk, at 77 St Johns Street, is rated 4.9 out of 5 across 483 reviews on three platforms, including 428 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ...Read all 14 from sellers
Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ...Read all 8 from buyers
The Trusted Agent 2026 results for Mark Ewin, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
Excellent communication and service
Thank you very much David, absolute pleasure
5/5
Excellent service, very fast and efficient putting house on the market. Sold quickly above asking price and when sale initially fell through, acted very quickly to get a resale at same price. Felt supported and in good hands throughout.
Thank you Catherine, please let us know if we can be of any help in the future.
5/5
Super communication, always somebody on hand to help, no panic, straight talking, relaxed agents. Would recommend Mark Ewin and use their services again!
Thank you for your fantastic review! We're so glad to hear that our communication and approach made the process easier for you. We look forward to assisting you again in the future!
5/5
Fantastic set of professionals . Highly recommended
Thank you Amanda, we hope you are settled and enjoying your new home.
5/5
How an estate agent should be!
From start to finish Mark Ewin was exceptionally professional, helpful, considered and, unlike all the rest, honest with his opinion. All the other agencies just saw pound notes but Mark just gave us the facts. Our sale was not easy but he guided us through the process from start to finish. He went with us through the ups and downs and really demonstrated a empathy for us and our situation. Would we recommend him? Without question. He might not be the cheapest but he sure is the best.
5/5
FANTASTIC!!!
We were in need of a quick sale so that we could advance for our dream house, the team at Mark Ewin made our move possible. Friendly and Professional throughout, any question or job completed no fuss. Absolutely fantastic service. If i were to move again I would definitely use Mark Ewin over any other Estate Agent in Bury St Edmunds. From the moment we met the team we were made to feel calm and knew we were in very very capable hands. Thank you to all.
5/5
What can I say. Mark came to our house at 3pm for a valuation and by 6pm we'd had photos taken. 2 viewings and 2 offers over the asking price. House sold in 3 hours!!! The service we recieved after this was second to none. Friendly and professional with regular updates of the sale. Nothing was too much trouble and anything we asked for was dealt with A.S.A.P. Such a refreshing approach to the whole process. We really can't recommend Mark and the team enough!
5/5
Brilliant service. Hugely impressive!
What can I say. Mark came to our house at 3pm for a valuation and by 6pm we'd had photos taken. 2 viewings and 2 offers over the asking price. House sold in 3 hours!!! The service we recieved after this was second to none. Friendly and professional with regular updates of the sale. Nothing was too much trouble and anything we asked for was dealt with A.S.A.P. Such a refreshing approach to the whole process. We really can't recommend Mark and the team enough!
5/5
Friendly, and professional estate agents. Dealt with all enquiries efficiently and made the process easy. I recommend Mark Ewin estate agents to anyone looking to buy or sell their home.PositiveProfessionalism
Thanks Howard, you have a lovely home!
5/5
Excellent Service and the best Estate Agent in Bury St. Edmunds
It was a pleasure to deal with Mark Ewin and his faultless team, they were always on top of everything and kept all parties informed. They also took a keen interest in the Mortgage Brokers, Mortgage Company and Solicitors and chased and followed through information, and added input/direction if required. Excellent Service and when we come to move ( in a lot of years to come) we will have no hesitation in using Mark Ewin Estate Agents. We registered our interest with various Estate Agents in Bury St. Edmunds, and frankly a lot of you need to take a long hard look in the mirror, didn't return calls, arrange viewings when requested and one yes you (Edward) were blatantly rude.
5/5
Ewins Estate Agency handled the sale of my deceased mother’s house, not only did they produce a good sale brochure and post it on all internet sites, but they handled and attended all viewings on my family’s behalf
Thank you for your kind review, it is greatly appreciated.
5/5
Alison is very helpful when going through purchasing a property, she always comes back to me and puts my mind at ease.
5/5
I am dealing with Barry at Mark Ewin in relation to a clients purchase from ourselves, I have found him efficient and prompt at responding to requests for updates throughout our transaction which is essential when providing a quality …
Thank you for your kind review. Your help throughout this transaction has also been very much appreciated. We are very lucky to have Barry working with us:)
5/5
A great team. They have a well oiled machine that can process the day to day so smoothly that when the odd predicament arises they have a calm and experienced attitude at hand to deal with it.
Thank you so much, if we can be of any assistance in the future please do not hesitate to contact us.
5/5
I live abroad and wanted to purchase a flat for investment. The staff at Mackay visited some local flats, took photos between us we chose a suitable one. It was an excellent choice! After they had organised a few necessary repairs, tenants …
Thank you so much for your positive comments. We were glad to help.
5/5
We were in need of a quick sale so that we could advance for our dream house, the team at Mark Ewin made our move possible. Friendly and Professional throughout, any question or job completed no fuss. Absolutely fantastic service. If i were to move again I would definitely use Mark Ewin. From the moment we met the team we were made to feel calm and knew we were in very very capable hands. Thank you to all.
5/5
Superbly helpful and kind staff, kept us up-to-date regarding the property we wished to buy. Great agency, they provided all the necessary info, always available when …
Thank you for the kind review
5/5
Friendly, and professional estate agents. Dealt with all enquiries efficiently and made the process easy. I recommend Mark Ewin estate agents to anyone looking to buy or sell their home.
Thanks Howard, you have a lovely home!
5/5
Been renting with Mackay for just over 2 years now and cannot fault them one bit. Rachel and Gill are always happy to help you from start to finish and continue to help even after tenancy is in full swing.
Hi Robbie, Thank you for your kind words. It was a pleasure helping you.
5/5
All the team at Mark Ewin, are very diligent and professional. Sharon helped us greatly with the sale of our house. As covid made moving a very stressful experience, for all of us in our chain
Thank you so much for the kind review.
5/5
We were really really impressed with the support and service of the Mark Ewin team. The sellers were so impressed with them as well and it made the whole experience much less stressful and more enjoyable.
Thank you Hannah
5/5
As first time buyers we were a little lost on everything but kym at mark ewin was extremely helpful, she helped us with many issues that we were not sure about, even with things she didn't have to, dealing with solicitors on our behalf, chasing paperwork etc. I would recommend her to everyone and urge people to use mark ewin when buying a property, we will definatley be using them when or if we decide to sell!"
5/5
A big thanks to kym! (And all the team at mark ewin)
As first time buyers we were a little lost on everything but kym at mark ewin was extremely helpful, she helped us with many issues that we were not sure about, even with things she didn't have to, dealing with solicitors on our behalf, chasing paperwork etc. I would recommend her to everyone and urge people to use mark ewin when buying a property, we will definatley be using them when or if we decide to sell!
5/5
I sold a property as a Will Executor, obviously a very difficult time. The company Staff, were second to none, very understanding and very empathetic. …
Thanks Michelle, I hope all is good with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 5.0 out of 5 on average. For example, Richard wrote: "I asked Kym Roberts from Mark Ewin estate agents to handle both the sale of my brothers & mothers property in Bury St Edmunds. I'm an estate agent myself and ..."
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nick wrote: "Look no further than Alison Ewin if you are considering buying or selling through an agent. Even though we were buying through Mark Ewin, and therefore paying ..."
Yes. In The Trusted Agent 2026 awards: Mark Ewin, Bury St Edmunds won Gold.