Trusted Agent profile · Bury St Edmunds · Suffolk
★★★★★
1,119 reviews across 3 platforms
1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE
Part of haart, see every office.
haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,119 reviews on three platforms, including 1,083 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleAmazing and supportive, nothing is too much trouble. The whole team go above and beyond to get your house sold. We had been with a few agents and Haart stand out head and shoulders above the rest. You don't get any better.
Hello Tod, Thank you so much for your kind words, It was a pleasure working with you. Joe Bunce - Senior Residential Sales Consultant
5/5
GoogleVery professional indeed - Matt achieved our sale at £15k more than the valuation of the other agent, and within a couple of weeks. The show afternoon proved to be a very successful approach - three offers, all very close. We are very pleased. The Clarkes
Thank you for your review, we are really pleased you were happy with the service We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bury St Edmunds estate agents
5/5
GoogleEven though we ended up buying a property through another agent, Haart could not have been more helpful during our search. Bethany M was great at checking in and recommending properties for us without being overbearing, and genuinely seemed to have our best interests in mind.
Dear Dominic Nice, Thank you for taking the time to leave us feedback. We can't wait to see you again, have a great day.
5/5
GoogleJustine was professional, helpful and talked us through everything that we needed to know. Very friendly and always available if we needed any answers.
5/5
GoogleIncredible friendly and knowledgeable staff at the Bury St Edmunds branch. Really on the ball and really helpful at all times. Would especially like to call out Beth M for managing our case.
Thank you for your review! We are pleased you are happy with the service you received ! - Bethany Moret, Haart bury st edmunds.
5/5
GoogleSonia at HAART has been AMAZING with our property purchase and I couldn't recommend them highly enough. Our house sale has been painfully slow and very stressful! Sonia has kept our purchase in bed and has been incredibly supportive throughout the process. 100% recommend.
Dear Trudi Gilbert, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleKept me well informed on progress and following up any issues with the solicitors on both sides of the negotiations
4/5
GoogleGreat estate agents, once house sale is agreed, haart’s move manager role is very useful as someone to easily get on the phone who is not necessarily out showing/viewing houses etc. Greatly appreciated when things get stressful in a chain.
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)
5/5
GoogleI have been dealing with Alex for 9 months, and found him very helpful. He is on the lookout for Properties that need a make over and he constantly keeps myself updated. One of the better Agents I have dealt with for a long time.
We appreciate your positive review about your recent experience with us!
5/5
GoogleVery efficient service from Alex Bryant when looking to purchase a buy-to-let. Excellent lettings advice from Dan Cullum and very well thought out mortgage advice from Matt Tilbury. They all go the extra mile, a level of service that seems rare these days, much appreciated.
Dear Richard Sands, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleI have been liaising with Alex over the last few months as he is helping me find a property for my parents. The communication I have with him is regular and far outweighs any I receive from other agents. He is extremely helpful and proactive.
Thank you Sara for sharing your experience with us
5/5
GoogleHarriet at Haart has been brilliant. Always on hand to talk to and very good with chasing solicitors and getting much needed information!! Would not have gone as well as it did (in the end)! without her xxx
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch, kind regards Harriet Haart Bury St Edmunds Sales
5/5
GoogleWe were really pleased at the way our sale was managed by Justine Hoy at Haart. As we were not living in Bury there were many challenges in progressing our sale which Haart dealt with quickly and efficiently. We would strongly recommend their services.
Dear Alan Galley, Thank you for leaving such great and detailed feedback, Justine is very pleased to hear you're happy with her help! We wish you all the best in your new home!
5/5
GoogleThe Team are Haart did an excellent job selling my house last year. Always enthusiastic and always incredibly professional and also very friendly - if i was ever to need the services of an agent again I would have no hesitation in using them
Dear Marilla Wylie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Please don't hesitate to reach out if there's anything additional we can do for you! Haart Bury St Edmunds
5/5
GoogleLauren was so lovely in helping me find a property to rent, would highly recommend her to anyone who’s looking for a place in the future.
5/5
GoogleNot bought a house through Haart yet....but have to say the hard work and patience by Elliot Piper over a prospective purchase that fell through due to circumstances beyond the agents control was brilliant! He tried so hard between all parties involved....very impressed!
Thank you, Phillipa, for reaching out to us. Your opinion plays an integral part in our customer service and we're glad that you've enjoyed your experience! We hope to be of help in the future!
5/5
GoogleI have been dealing with Joe Bunce at Haart's Bury St Edmunds office for a couple of years now and he's always been incredibly attentive and speedy to update me on any relevant properties. I would certainly recommend Haart whether buying or selling
Dear Mark Peters, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleIt has been an absolute pleasure dealing with Dan, Matt and Lauren from Haart lettings. They have made our whole experience seamless and straightforward - It would not have been possible to get the property back on the market and let so quick without their help!! What a super team Haart' Bury St Edmunds have...they definitely have been client focused in all their dealings with us and our tenants - Thank You!!
5/5
GoogleReally pleased with the service that Haart provided us, we’re always keeping us informed on any new properties, phoned for weekly updates to see how we were getting on. We were particularly pleased with Alex who dealt with us throughout our search.
Chloe Chopping, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Bury St Edmunds (Lettings).
5/5
GoogleWe have been in contact with Beth at Heart for a few months now & she has gone above & beyond to try & help us find the property we are looking for. Always helpful & keeping in touch,first class service
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleRegular updates, good communication.
Good to hear Luke!
5/5
GoogleThank you so much for all your encouragement during the past months although I have not purchased a property through Haart your efforts to find me the right home and the regular contact from you has been really helpful many thanks
Dear Jane Jay, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst searching for your new property. If we can ever help in the future, just give us a call. We'd be delighted to help. Thank you again
5/5
GoogleThe whole team at Heart deserve praise for their confidence, tenacity and patience! They know their market and they delivered on their promise to sell quickly and at the current market valuation. Their communication is excellent. We will use them again.
Dear Shaun Thorp, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Please don't hesitate to reach out to us if there's anything more we can do!
5/5
GoogleVery painless process to get our house on the market and have an offer accepted. Sonia the sales progressor is a credit to the branch and dealt with our sale with calm confidence and reassured us every step of the way.
Dear Michelle Wood, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
