Trusted Agent profile · Bury St Edmunds · Suffolk

haart Bury St Edmunds reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

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haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,119 reviews on three platforms, including 1,083 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,083

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from Haart. I was put in contact with Beth Moret and the service I received from her was absolutely brilliant. Although I did not buy through Beth she was extremely helpful with my search and advising me on everything.

Islay · 29 July 2019

Agent replied

Dear Islay Robertson, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents.

5/5

Google

Having recently sold our property through Haart I can honestly say that Matt (and the team) has been wonderful. He explained everything from the start, was friendly, approachable and maintained contact throughout. This process (although not quite at conclusion) has been efficient and easy and I without doubt would happily use Haart again and recommend to any of my friends/family.

Jess · 22 June 2022

5/5

Google

Justine, Mel & the team sold my property within 2 weeks after I had listed the property with another Estate Agents in Bury for 3 months & didn't have a single viewing. Thank you guys.....

Kevin · 28 April 2021

Agent replied

answered by Bury St Edmunds EA -14 days ago Thank you so much for taking the time to give us for your feedback on the service you have received, always great to hear. Kind Regards, Justine- Haart of Bury St Edmunds (sales)

5/5

Google

I have been very happy with the service. The sales team (Elliot & Matt) were great to deal with and they found me a buyer very quickly. Sonia (sales progressor) then helped me through the process with helpful regular updates. Thank you.

Ali · 23 June 2018

Agent replied · 21 June 2024

Dear Ali Ryder, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

We are very pleased from Christina. She was really helpful and provid us with the all information that we need. Also help us a lot with the all documents and everything els. She is very nice and polite as well.

Milena · 29 July 2019

Agent replied

Dear Milena Petkova, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds. You really made our day.

5/5

Google

Puechased property via Haarts bury at Edmunds and found the team there very responsive and professional. Was then particularly impressed with the after sales service of Sonia who was so helpful in getting the transaction completed liaising with solicitors etc.

Martin · 29 July 2019

Agent replied

Dear Martin Simons, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

The whole team at Haart have been amazing. Alex Bryant in particular, has been fantastic - always keeping us in the loop, moving things forward, going the extra mile, as well as being a pleasure to deal with. Thanks! Aimee.

Aimee · 29 July 2019

Agent replied

Dear Aimee, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking to purchase a property.

5/5

Google

Highly recommend this company, harriet was fantastic very professional but friendly too she was always happy to help with any queries we had, nothing was too much trouble she was a pleasure to deal with.

Samantha · 27 February 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)

5/5

Google

Beth has been a great help with our house search. Very responsive and supportive, with useful tips too!

Kayleigh · 27 April 2021

5/5

Google

Fantastic from start to finish Justine came out to value our house and we were pleased with everything so put it on with Haart and sold within 3 weeks pleasant friendly staff

Stephen · 19 August 2021

Agent replied

Thank you so much for you feedback and kind words. If you ever need us in the future, don't hesitate to get in touch, kind regards Justine Haart Bury St Edmunds Sales

5/5

Google

Our experience of selling our property through Haart has been fantastic. They have been prompt at keeping us updated at every stage of the process and are easily contactable when needed. Highly recommend.

Katie · 13 May 2021

Agent replied

We are pleased that you've had a great experience when selling your home! If you need any further help, don't hesitate to get in touch! Haart Estate Agents Bury St Edmunds

5/5

Google

Really appreciated the friendly and personal service from Matt at Haart when arranging a probate valuation of my parents house. He couldn't have been more helpful and really put my mum at ease throughout the whole process.

Tracey · 24 February 2020

Agent replied

Dear Tracey Blackwell, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents.

5/5

Google

My house completes on Friday. Huge thanks for all the help and support from Sonia Barrington at Haart, for making the process as stress free as possible. Would highly recommend Haart to anyone selling a house. Kevin Woodhouse

Kevin · 29 July 2019

Agent replied

Dear Kevin Woodhouse, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property and we're pleased that the Open House was a success! You're more than welcome and if you ever need us again, you know where we are!

5/5

Google

Haart Bury St Edmunds - I have been dealing with Joseph Bunce in the Residential Sales department. He has been very efficient in answering my questions and has provided me with useful recommendations for progressing the conveyance process.

Luke · 29 July 2019

Agent replied

Luke Davenport, we are so happy to read such a great review about haart Bury St Edmunds!

5/5

Google

Thank you, Matt Tilbury from Just Mortgage, for explaining each step of the move process and making the process so very much easier - I'd recommend your service. Also thank-you for being so available to answer questions.

Abby · 29 July 2019

Agent replied

Hi Abby Antrobus, We're pleased to see the 5-star rating you left for us. Would you mind elaborating a little more on why you gave us this rating? We would love to know!

5/5

Google

What a excellent team. Professional from the very outset and with a progress chaser like Sonia on your side you can rest assured she will do her utmost to get you through buying/ selling process. Many Thanks

PHIL · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Facebook

I brought my first home through Haart, I have now sold my first home through Haart. Everyone involved was very helpful all the way through both sales and it would be great if I brought my next home through Haart! :-)

Carl · 18 December 2014

Agent replied

Thanks Carl! We hope you and your famil have a very merry christmas!

5/5

Google

I have had negative experiences with Estate Agents with previous house moves but the team at Haart have been so friendly and helpful at all points of the process.

Ruth · 17 August 2021

Agent replied

I'm pleased to hear that you're happy with your experience with haart!

5/5

Google

Beth who showed us properties was brilliant and Alison who finally closed the sale went above and beyond considering the hassle we had with our solicitors. Highly recommend and thank goodness the sellers used Haart brilliant

Bexros · 29 July 2019

Agent replied

Thank you, Bexros, for reaching out to us. Your opinion plays an integral part in our customer service. If you ever need us again, don't hesitate to give us a call, Haart Bury St Edmunds

5/5

Google

I saw Alex on my first visit, who was very friendly and helpful, and courteous without being patronising. Follow up calls and information has been good and I cannot fault the service and welcome so far.

Jen · 29 July 2019

Agent replied

Dear Jen Larner, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents.

5/5

Google

Justine, Mel and everyone at the Haart Bury St Edmunds team have held our hands and supported us through the process of buying and selling and I can’t recommend them highly enough.

Jane · 8 December 2020

Agent replied

Thank you so much for the review. We are so pleased we got there for you. We wish you all the very best in your new home.

5/5

Google

Justine Hoy was excellent! She got us moved quickly and was very efficient. Excellent communication. Would highly reccommend

Rachel · 24 April 2020

5/5

Google

Matt was absolutely brilliant with us, always replied to emails and calls very quickly. I 100% recommend him.

Chloe · 9 February 2020

5/5

Google

A great service from start to finish. Open and honest throughout the whole buying process. Joe Bunce’s knowledge of the property market is encyclopaedic and always at the end of the phone to support.

Joe · 8 February 2020

Agent replied

Dear Joe Winter, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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