Trusted Agent profile · Bury St Edmunds · Suffolk

haart Bury St Edmunds reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

Part of haart, see every office.

haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,119 reviews on three platforms, including 1,083 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,083

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

We have received a very professional service. Staff are friendly and have responded to emails/telephone calls quickly. We would have no hesitation in recommending haart Estate Agents (Bury St Edmunds) to friends and family.

Martin · 6 January 2020

Agent replied

Dear Martin Turner, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Very friendly and helpful branch, Mr Joseph Bunce especially. He was able to help me with any questions needed at the time and I will definitely be directing others to this branch in the future.

Jay · 29 July 2019

Agent replied

Hi Jay Heffer, We're pleased to see the 5-star rating you left for us!

4/5

Google

I would like to thank the team at Haart for all there efforts regarding my recent house sale, and for helping bring all the parties together when needed.

Carol · 23 June 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch, kind regards from the team at Haart Bury St Edmunds (Sales)

5/5

Google

Couldn’t ask anymore of Haart. Our sales agent Justine couldn’t have made it a more pleasant a process. I would recommend Haart for all your property needs.

James · 17 August 2021

Agent replied

Thank you so much for you feedback and kind words. If you ever need us in the future, don't hesitate to get in touch, kind regards Justine Haart Bury St Edmunds Sales

4/5

Google

Selling a house is very traumatic but I can say Haarts helped me through the ordeal very well, thank you all very much. I hope the next few weeks will go just as well.

Judy · 29 July 2019

Agent replied

Dear Judy Dowdeswell, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property- if you ever need us again you know where we are!

5/5

Google

The people with whom I dealt with were always very obliging and went out of their way to help keep the process as smooth as possible..

Pat · 26 September 2021

Agent replied

Thanks for the review - Bury St Edmunds Haart

5/5

Google

We sold our house through Haarts Bury St. Edmunds. The service was superb. They kept us informed at every stage and took all the hassle and emotion out of it. We would absolutely recommend them.

Vicki · 26 September 2018

Agent replied

Dear Vicki Simpson, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. Thank you, and have a fantastic day!

5/5

Google

Me and my partner been lived in a rented property of Bury St Edmunds for two years,the property is managed by Haart Lettings Agency. We always got strong support from them and solved our problems whatever we have got as soon as possible. So we have recommended them to anyone who want to buy or rent a property,because they are always nice and helpful.

Kata · 9 February 2020

5/5

Google

Really pleasant experience with Haart Bury St Edmunds. Joe in particular was very helpful with arranging viewings and finding homes on the market that fit our criteria. Thanks Haart for all your help.

Phoebe · 29 July 2019

Agent replied

Dear Phoebe Ruscoe-price, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for your new property. We hope to see you soon!

1/5

Facebook

We have had the worst experience with Haart lettings and four days later are still waiting for our complaint to be dealt with, very disappointing. Would not recommend, even to my worst enemy.

Rosemary · 28 July 2019

Agent replied

Dear Rosemary, I believe your complaint was acknowledged on the 27th January 2015 and a response will be with you in 10 working days as per our complaints procedure. We take complaints very seriously and I can only apologise that you felt the need to complain. Please feel free to contact the lettings office on 01284 756255 should you want to discuss anything.

5/5

Google

Everyone was very friendly & helpful & the communication with us was very good. We appreciated the very good marketing of our house & this enabled us to quickly find a buyer.

Linda · 29 July 2019

Agent replied

Dear Linda Wells, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon!

5/5

Google

Joseph Bunce excellent and professional. He has been extremely helpful with our journey towards purchasing our first house. He kept in regular contact providing updates on progress. Would highly recommend to anyone.

Asta · 29 July 2019

Agent replied

Asta Sakaliene, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care, Joe Bunce.

5/5

Google

We're only in the early stages of house hunting but have already found Gaje and the rest of the team to be very friendly, helpful and professional in assisting us.

Donna · 9 March 2020

Agent replied

Hi Donna Cooper, we are very happy to have provided you with such a positive experience!

4/5

Google

Justine provided a professional and personable service throughout with consistent updates and sitreps. My home was presented and written up in good order. A great choice for selling your home!

Robert · 6 January 2020

Agent replied

Dear Robert Dickinson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Alex at Haart was extremely proactive and helpful during my long search for a property. He kept me upto date with any new properties that matched or closely matched my criteria.

Warren · 29 July 2019

Agent replied

Warren Browne, we are glad we could help!

5/5

Google

Justine Hoy has provided me with an excellent service regarding the sale of my home - from initial enquiry through to supporting viewing & handling negotiations. Great job, thank you

Liz · 26 November 2019

Agent replied

Liz Giles, your wonderful feedback and rating mean a lot to us.

5/5

Google

Although I didn't buy through Haart, their agent, Joseph Bunce, understood my requirements and kept me up to date with properties that came to the market. Very professional and approachable

Jamie · 29 July 2019

Agent replied

Dear Jamie Vincent, Thank you for leaving such great and detailed feedback about your experience with us. If you're ever in need of our service in the future please don't hesitate to contact us. haart, Bury St Edmunds

5/5

Google

Alex @ haart bury has been really helpful in our house search journey so far. Would recommend to anyone looking for a friendly but not "in your face" agent :)

Vicci · 29 July 2019

Agent replied

Vicci Rowlands, thank you for your kind words and this wonderful review!

5/5

Google

from start to finish we have had every thing we have asked for and haart have allways responded with a friendly and helpful service well done haart from john and karen mortlock

GΛLΛXY · 11 July 2017

Agent replied

Thank you very much for sharing these comments, Xmcgalaxy.

5/5

Google

The people at Haart are friendly and helpful. They have been attentive to our stated interests, so that there has been no wasted time looking at irrelevant properties.

Megan · 29 July 2019

Agent replied

Dear Megan Brindley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for a property. We will continue to do our best to help you find the right one for you! Thank you!

5/5

Google

Lots of correspondence with Haart during the purchase of our new home in helping the process go smoothly. Thanks for helping it go as smoothly as possible ??

Jo · 29 July 2019

Agent replied

Thank you again for the great review! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Joe at Haart in Bury St Edmunds has helped me & my family with selling a family property & I wouldn't recommend anyone else! Very helpful, top man!

Callum · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Would highly recommend Haart & Beth in Sales, she listens to your needs and is very helpful with keeping you updated with properties that suit your needs !

Terry · 29 July 2019

Agent replied

Dear Terry Milsted, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst searching for your new property.

5/5

Google

We completed a purchase through haart in September'20, they were helpful and professional throughout, keeping us updated at every step of the process.

David · 10 December 2020

Agent replied

Hello David, Thank you so much for your kind words. Joe Bunce - Senior Residential Sales Consultant

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Platinum in The Trusted Agent 2026 awards.

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