Trusted Agent profile · Bury St Edmunds · Suffolk
★★★★★
1,111 reviews across 3 platforms
1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE
Part of haart, see every office.
haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
4/5
GoogleMust say, Alex has been professional in his approach and happy to keep me updated on a regular basis. Nice to see some agents CAN be bothered with personal customer service and communicate effectively. Paul
Hi Paul David Winter, thank you so much for your positive comments about haart Bury St Edmunds!
5/5
GoogleAlthough our purchase has taken some time we were kept up to date during the whole process. Sonia was extremely helpful during this time as was Joe and Melanie. I would definitely recommend this company.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bury St Edmunds estate agents
5/5
GoogleMatthew visited and gave sales advise, then Justin came and took pictures, within 4 days, a sale agreed, and an offer accepted on a bungalow, also being dealt with by Haart Nadine oversaw the sale and purchase, and within 10 weeks we exchanged, very efficient service, would use them again
Rodney, thank you for the great review. Was a pleasure to sell your home as well as find you your next one. Kind regards, Matthew, Justine & Nadine - Haart Bury St Edmunds
5/5
GoogleThis was a text book example of how to treat a customer! even through the lockdown Melanie was always responding, chasing and helping push thing through with my solicitor. In farness I do believe Mel should have had a portion of my solicitors fee as she was the main contributor in getting the purchase and sale over the line as quick as it did.
5/5
GoogleBeth and Nadine are both absolutely brilliant and have kept me in the loop, been extremely helpful and also pushed to get a purchase through, would definitely recommend their services and I’m so grateful for their help along the way!☺️
Thank you for your review! We're pleased to hear this was the case and if you need anything again just let us know! All the best in your new home! - Bethany Moret & Nadine Smith, Haart Bury St Edmunds
5/5
Facebook10 out of 10 service. Walked in not knowing I could afford my dream home. Matt Tilbury made this happen for me and my family. Beth Hillman was awesome to. Forever grateful and highly recommend ??
We appreciate your positive review about your recent experience with us!
5/5
GoogleJustine was very helpful and knowledgeable, and kept us updated regularly.
Thank you for the review! I'm glad I've been helpful! - Justine Hoy, Haart Bury St Edmunds
5/5
GoogleHaart estate agents were the first company to mind when it came to selling our home. From the valuation stage with Matt Taylor to speaking with Elle Halls on the phone and via email the service has been amazing. The recommendation for the Mortgage advisor and solicitors were also faultless too. Thank you all for making this process seamless.
Hello Sammy, Thank you for your kind words! It has been lovely working with you and we wish you all the best in your new home! Here's to the future! Kind regards, Haart Bury St Edmunds
5/5
GoogleI needed a valuation on my property and Justine Hoy came out very promptly to view. She was clearly very experienced and knowledgable of the marketplace, explaining a lot and carefully taking in all the detail of my house. I had confidence in her valuation, which was confirmed in writing the next day. A great service, thank you, Justine.
Thank you David for your kind words, I was glad to be of assistance. Kind regards. - Justine Hoy, haart Bury St Edmunds
5/5
GoogleI had a great experience with Haart! Specifically, Daniel and Matthew were extremely helpful. The property I looked at was being let my multiple agents and Haart were the most responsive. Their photos were the most clear and accurate and they were the only ones to actually send me a virtual tour of the home. If you work with anyone, work with Haart.
5/5
GoogleBy far the most proactive, friendly and professional estate agent we have had the pleasure of dealing with. Mel and Justine couldn't do enough for us and really went the extra mile to help us find our property. Thank you both for all your time and effort, we wont hesitate to use you again.
Thank you for your kind words ! It was a pleasure working with you. Justine and Mel Haart Bury St Edmunds
5/5
GoogleI've just had the pleasure of dealing with Nadine from Haart,Bury st Edmunds, during the purchase of my new home!I can honestly say she went above and beyond keeping me informed of all goings on and when I had enquiries she sourced the answer accordingly.Would definitely recommend...
Sharon, thank you for a great review. I'm so pleased you were happy with the service. Best wishes, Nadine Smith - Haart Bury St Edmunds
5/5
GoogleFantastic experience with Haart. Our first time renting and they made the whole thing easy and answered the million questions we had promptly and in full details to put our minds at ease. Our agent Lauren was wonderful, always on the end of the phone or responded very quickly if she was out of the office! Thank you all at Haart Bury St Edmunds!
5/5
GoogleThe AMAZING JACK!!! Such a great customer service from Jack TaylorBalls and team at haart Lettings - Bury St Edmunds I was very impressed by his professionalism, politeness, and thoroughness. Thank you for your assistance. I can honestly say the service here has helped the process move on quickly!! THANK YOU
Thank you so much for your kind words, it has been a pleasure working with you to find you your new home. I wish you all the best for the future, many thanks again - Jack Taylor-Balls, Haart Lettings Bury St Edmunds
5/5
GoogleMyself and my other half are first time buyers and we found a house we loved without feeling like we were quite ready to even buy a house yet. After a really quick and easy enquiry Elliot from Haart Bury St Edmunds arranged everything for us super quickly so we could go and see the house we fell in love with. Matt Tilbury then sat with us the same day! and long story short, we're already buying a house! Really friendly guys and nothing is to much trouble. Being first time buyers I have a million and one questions which they are always happy to help with and answer for us. Thanks for the continued support! Will always recommend the team
Dear Lauren Gidney, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleWe had the pleasure of Sonia's assistance with our first house purchase. Being first time buyers we had endless questions, anxieties and concerns about the process of house buying. Sonia could not have been more helpful, calm and patient with us. She always answered our questions and put our minds at rest. We could not be more grateful. Id recommend Haart and Sonia to anyone, we have had such a wonderful experience. They are absolutely the best and don't know what we'd have done without them! Thank you.
Dear Owen Scott, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleMany thanks to all of the helpful team at Haart, with special thanks to Joseph for being flexible, considerate and securing us the asking price on our home on just the 2nd viewing.
Dear Bull Terriers, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleHaart provided an excellent service throughout. The transaction was complicated due to waiting for Probate - and the service was consistently great throughout. Special thanks to Joe Bunce - a first class guy!
Dear Hans Hamre, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you need anything else at all in the future please give us a call. We're always happy to help! Joe Bunce
5/5
GoogleReally happy with the service we received. Alex Bryant was exceptionally helpful. With his friendly, professional and amazing customer service, we knew we were in good hands. Thanks Alex for all your help!
Dear Ruth Buckeridge, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleOn behalf of : C : group Royal British Legion I would like to thank Haart for their continuing support in advertising The Festival of Remembrance at the Apex Bury St Edmunds. Once again a great deal of money was raised for the Poppy Appeal. This in turn will go to the welfare of our service and ex-service personnel. It is people like you, who give us the time and support to be able to help others who are need of The Royal British Legion. We do sincerely thank you once again. David Sexton Vice Chairman : C : group R.B.L.
David Sexton, we're glad you had such a wonderful experience with us!
5/5
GoogleSpecial thanks to Harriet, Justine and Gaje who were so helpful and professional from day one. Thanks again for making the whole moving process so much easier.
answered by Bury St Edmunds EA -14 days ago Thank you so much for taking the time to give us for your feedback on the service you have received, always great to hear. Kind Regards, Justine- Haart of Bury St Edmunds (sales) Harriet & Gaje
5/5
GoogleWe are currently searching for property, we got in touch with Haart's estate agents to help us with are search. We have been speaking to Jo, who has been brilliant with helping us.. We explained what we are looking for, budget and area we would like to live in. He has been very understanding, listened to what we said and given us good advice and most importantly he is not pushy. Even tho we have not found anywhere yet, Jo has kept in contact with us for updates. We would recommend Jo to anyone who is looking for property.
Dear Zena Palfrey, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleFound every one very helpful, Justine was very good when discussing putting property on the market, and we felt very relaxed with their efforts in selling our property., took away the worry.
Dear Sheila Moore, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleI have been very happy with the service provided by Nadine and Haart when buying a house, she has always kept me updated on any progress (or if none the reason why not!) and very quick to respond to any queries. She has been very friendly and supportive during the process leading up completion, thank you.
Thank you for your kind review - Nadine Smith - Haart Bury St Edmunds
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
