Trusted Agent profile · Bury St Edmunds · Suffolk

haart Bury St Edmunds reviews

★★★★★ Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

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haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Fantastic customer service from all of the Haart staff. In particular, Joe Bunce was very helpful to me and my girlfriend and we would definitely use him and Haart again.

Will · 29 July 2019

Agent replied

Hi Will Silkstone, we are very happy to have provided you with such a positive experience!

5/5

Google

Bethany has been extremely helpful throughout the starting process. She has been very knowledgeable for us being first time buyers. Thanks Bethany and best wishes.

Yasmin · 18 January 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Bethany Moret - haart of Bury St Edmunds (sales)

5/5

Google

We had excellent service during our search for a property to Let. Jack Taylor at Haart made sure we understood the process in its entirety and guided us to the end. Highly recommend Haart and ask for Jack Taylor!!!

Partryce · 7 June 2024

Agent replied · 21 June 2024

Thank you so much for your kind words, It has been a pleasure working with you to find your new home and I wish you all the best for the future - Jack Taylor Haart Lettings Bury St Edmunds

5/5

Google

Niamh Plaxton dealt with a property I recently rented , she was both professional , helpful and efficient from the start to the finish , I would recommend the Haart team .

Mervyn · 4 October 2024

Agent replied · 25 October 2024

Thank you for your lovely review. It was a pleasure to help you find your new home. Wishing you all the best- Niamh Plaxton- Haart Lettings Bury St Edmunds

5/5

Google

A very helpful letting service. I didn't need to worry about any of the pre tenancy checks, they were all taken care of (which is why I started using the Haarts letting service and will continue to do so). I'm very happy with the service I received.

Marianne · 24 December 2023

Agent replied · 21 June 2024

Thank you for your kind review. It's amazing to hear that you have been happy with the service and had an excellent experience. Jack Taylor. Haart Lettings- Bury St Edmunds

5/5

Google

I have had a really great experience with Haart so far - everyone I have dealt with has gone the extra mile. And thanks Beth for such great communication!

Dawn · 27 August 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

We chose to go with Haart after using an online estate agency unsuccessfully. Haart got lots of viewers through our door and then secured a good price for us. The progression to exchange ran smoothly, with Alison keeping all parties updated. The whole process from putting on the market in mid Dec to moving took just 16 weeks. We felt it was always in a safe and professional pair of hands, whoever we dealt with at Haart.

Ruth · 29 July 2019

Agent replied

Dear Ruth Hill, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Wishing you a great day until the next time we meet.

5/5

Google

Fantastic service from the initial viewing with Alex, great mortgage advice from Sam and tremendous support from Sonia through to completion - I can't thank you enough, especially Sonia.

Maryanne · 29 July 2019

Agent replied

Dear Maryanne Peters, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Bury St Edmunds estate agents

4/5

Google

Last week I visited Bury St Edmunds to view properties with a view to relocating. Isobel showed me round two properties. I found her both knowledgeable and engaging. Thank you , Isobel.

John · 25 September 2024

Agent replied · 25 October 2024

Thank you for your kind review. - Isobel, Haart bury st edmunds.

5/5

Google

Bethany was really helpful and professional Always answered my emails promptly and made me feel like I was her only client.

Jill · 22 September 2021

Agent replied

Thank you for the kind words! - Bethany Moret , Haart Bury St Edmunds

5/5

Google

Harriet at haart, has been fantastic thorough out the process! Unfortunately our sale wasn't straight forward but she was there every step of the way in a friendly and professional manner by supporting and guiding us through the process, communicating with us regularly, chasing information from other professionals and generally being able to advice us which helped with our anxieties during this time. We honestly can't thank her enough.PositiveResponsiveness, Professionalism

Sarah · 22 June 2021

Agent replied · 21 June 2024

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)

5/5

Google

Had a great experience recently working with Jack to view some properties. He's one of the best out there and would recommend him and Haart Bury St Edmunds to anyone.

Amy · 18 October 2024

Agent replied · 25 October 2024

Thank you for a lovely review. Jack Taylor Haart Lettings Bury St Edmunds

5/5

Google

Nadine and the whole Haart team were brilliant from start to finish. They found a buyer for me very quickly, and were great at chasing all parties to get the sale through. Would always recommend.

Alex · 26 July 2024

Agent replied · 25 August 2024

Thank you for your review. All the best, Nadine Smith - Haart Bury St Edmunds

5/5

Google

Great All Round Service - Bethany was always exceptionally helpful, likewise Sonia from the Post-Sales team has been very helpful to ensure all went well following purchase.

Brandon · 6 January 2020

Agent replied

Dear Brandon Mahon, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. We can't wait to see you again, have a great day.

5/5

Google

Excellent, friendly team. Haart have been amazing helping us through each step of putting our house on the market to a successful sale. We were kept in the loop at every stage and Haart were very prompt dealing with every query. Haart have made the whole process very smooth. The team are brilliant!

Ruth · 22 June 2023

Agent replied · 21 June 2024

Hello Ruth, We're pleased to hear that the team are looking after you and keeping the process smooth! If you need anything, don't hesitate to get in touch ! Thanks once again - Haart Bury St Edmunds

5/5

Google

Beth, Melanie, Matt and everyone at Haart Bury St Edmunds who have been involved with my house move have been absolutely brilliant... they were all really friendly, fast in responding to all my questions and made the house moving process extremely easy. I would definitely recommend them if you are thinking about moving.

Oliver · 22 June 2023

Agent replied · 21 June 2024

Thank you for the review Oliver! This is great to hear, I'm pleased that your experience has been good and if you need anything more , don't hesitate to get in touch! - Bethany Moret, Matt Taylor and Melanie Mills, Haart Bury St Edmunds

5/5

Google

Great service and communication in difficult times, Matt Stevens has been exceptional on keeping us posted and has supported our family in moving in to our new house from start to finish. Would always from now use Haart. Totally recommended and the best service I have experienced from an Estate Agent, Thank you Bury St Edmunds haart !

Lars · 14 April 2020

5/5

Google

Matt Taylor is a very helpful guy, will do what is needed to help you out, full of knowledge and a friendly person in general. Thanks Matt

Lisa · 3 December 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Brilliant service, as always! It really does feel like Haart, and Isobel in particular go out of their way to facilitate our requests. Impressed with the assistance!

Gaz · 25 November 2024

Agent replied · 9 December 2024

Thank you for your kind review! - Isobel Taylor Haart Bury St Edmunds

5/5

Google

I have been so pleased will all the help and advice Beth has been able to give. I would definitely recommend to anyone.

Toyah · 8 February 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Bethany Moret - haart of Bury St Edmunds (sales)

5/5

Google

I had an absolutely fantastic time letting from this agency. My agent Lauren Scotton was very helpful and understanding. We kept in constant contact through email and phone to make sure all documentation went smoothly no matter how many bumps in the road were thrown our way. I definitely recommend their services to anyone looking for an apartment.

Noah · 9 February 2020

5/5

Google

Laura was extremely helpful at an open house we went to recently. Any questions were answered promptly and It was a pleasure to deal with her.

Linzi · 8 February 2020

Agent replied

Dear Linzi Gooch, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

Very professional from start to finish would recommend selling or buying with them especially Elliot and Alison. Very patient and understanding on what is a stressful time.

Michael · 29 July 2019

Agent replied

Dear Michael Darling, Thank you for taking the time to leave us feedback. You really made our day today!

5/5

Google

Mel was a great help, from start to finish she was chasing all parties to help speed up the process, it made the whole process relatively easy!

Andrew · 29 July 2019

Agent replied

Thanks for the feedback, Andrew Johnson. We strive to provide excellent service to our customers at haart Bury St Edmunds.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has haart won any awards?

Yes. haart won Platinum in The Trusted Agent 2026 awards.

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