Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMany thanks to all of the helpful team at Haart, with special thanks to Joseph for being flexible, considerate and securing us the asking price on our home on just the 2nd viewing.
Bull · 29 July 2019
Agent replied
Dear Bull Terriers, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleHaart provided an excellent service throughout. The transaction was complicated due to waiting for Probate - and the service was consistently great throughout. Special thanks to Joe Bunce - a first class guy!
Hans · 29 July 2019
Agent replied
Dear Hans Hamre, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you need anything else at all in the future please give us a call. We're always happy to help! Joe Bunce
★★★★★ 5/5
GoogleReally happy with the service we received. Alex Bryant was exceptionally helpful. With his friendly, professional and amazing customer service, we knew we were in good hands. Thanks Alex for all your help!
Ruth · 29 July 2019
Agent replied
Dear Ruth Buckeridge, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 5/5
GoogleOn behalf of : C : group Royal British Legion I would like to thank Haart for their continuing support in advertising The Festival of Remembrance at the Apex Bury St Edmunds. Once again a great deal of money was raised for the Poppy Appeal. This in turn will go to the welfare of our service and ex-service personnel. It is people like you, who give us the time and support to be able to help others who are need of The Royal British Legion. We do sincerely thank you once again.
David Sexton
Vice Chairman : C : group R.B.L.
David · 3 December 2019
Agent replied
David Sexton, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleSpecial thanks to Harriet, Justine and Gaje who were so helpful and professional from day one. Thanks again for making the whole moving process so much easier.
Sarah · 20 April 2021
Agent replied
answered by Bury St Edmunds EA -14 days ago
Thank you so much for taking the time to give us for your feedback on the service you have received, always great to hear. Kind Regards, Justine- Haart of Bury St Edmunds (sales) Harriet & Gaje
★★★★★ 5/5
GoogleWe are currently searching for property, we got in touch with Haart's estate agents to help us with are search.
We have been speaking to Jo, who has been brilliant with helping us..
We explained what we are looking for, budget and area we would like to live in.
He has been very understanding, listened to what we said and given us good advice and most importantly he is not pushy.
Even tho we have not found anywhere yet, Jo has kept in contact with us for updates.
We would recommend Jo to anyone who is looking for property.
Zena · 19 September 2019
Agent replied
Dear Zena Palfrey, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleFound every one very helpful, Justine was very good when discussing putting property on the market, and we felt very relaxed with their efforts in selling our property., took away the worry.
Sheila · 19 September 2019
Agent replied
Dear Sheila Moore, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you so much again for your feedback! We hope you have a great day!
★★★★★ 5/5
GoogleI have been very happy with the service provided by Nadine and Haart when buying a house, she has always kept me updated on any progress (or if none the reason why not!) and very quick to respond to any queries. She has been very friendly and supportive during the process leading up completion, thank you.
Charlotte · 27 July 2023
Agent replied · 21 June 2024
Thank you for your kind review - Nadine Smith - Haart Bury St Edmunds
★★★★★ 5/5
GoogleIve had the pleasure working with jack Taylor-balls helping me get my new place to live. Never done it before on my own and he calmed my nerves very friendly. He is an asset to your team Thankyou again.
Lauren · 26 July 2024
Agent replied · 25 August 2024
Hi Lauren, Thank you so much for your kind words. It was great helping you throughout the process to find your new home - Jack Taylor-Balls, Haart lettings Bury St Edmunds
★★★★★ 5/5
GoogleBury St Edmunds Haart were a fantastic estate agents to sell through. I was particularly impressed with Matthew Taylor, his demeanour and attitude towards the sale of my property was exceptionally positive and highly reassuring. Not only was his valuation exceptionally accurate, but I also felt assured by Matthew that the process he wanted to use to sell the property was likely to be most successful.
Needless to say with Matthew and everyone else in the Haart's team support the property sold on the day of our Open House and I was able to exchange within 11 weeks of my initial contact with Haart.
Kieran · 29 July 2019
Agent replied
Dear Kieran Payne,
Thank you for the kind feedback. We are delighted to hear that you are pleased with the service you received whilst selling your property, and we wish you all the best!
★★★★★ 5/5
GoogleWhat can I say. The team at the Haart office in Bury St Edmunds are wonderful. Although our house took at little while to sell they never gave up chasing up on every enquiry and worked so hard at all times. A very professional team - i cannot pick out one member of the team as they are all amazing and I've got to know them well over the months. We have now exchanged and I will miss my weekly chats with them! For anyone considering an agent in and around Bury please get the team from Haart in - you won't be disappointed and will feel at every stage that they are working as hard as they can to keep the process moving - good work team and thank you so much :-)
Marilla · 29 July 2019
Agent replied
Dear Marilla Garland, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleAfter having a bad experience with a different agent we were soon put at ease from the staff at haarts. And my god did they sell our house fast less than a week we had sold.. Other things took a little longer than expected but hay thats moving along now and we cant wait to start our new journey in our country cottage. Thanks to all the team at haarts you no who you are.
All the best
Mr and Mrs Stewart.
John · 29 July 2019
Agent replied
Thank you very much for sharing your experience! We're glad that it put you at ease, thats how selling a house should be!
We wish you all the best and hope to speak to you again in the future.
haart Bury St Edmunds estate agents
★★★★★ 5/5
GoogleI have bought and sold other property with Bury St Edmunds Haarts, and cannot praise them highly enough. I recently sold my current house with them . The house had been on the market for over three months with another agent, whose market I thought the house more suited to this house. I was wrong! I placed it with Hearts in Bury, and they sold it within three weeks. Mel heads up a brilliant team, with Justine. I cannot fault their enthusiasm, determination, professionalism, attention to detail, follow up. They are proactive in their marketing. The follow up with their Sales Progressor, Alison, is also always excellent. If I could give them ten stars here, I would.
Hilary · 29 July 2019
Agent replied
Dear Nettle Woman,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Bury St Edmunds estate agents
★★★★★ 5/5
GoogleNeeding a quick sale earlier in the year, I reached out to a number of agencies in BSE looking for the best price and service offered. Needless to say we opted for haart, and were not disappointed. The end to end process; from our initial enquiry, receiving a suitable valuation, getting the photo's taken (with a little help from Mr Taylor moving furniture around - going above and beyond!), getting the house advertised and put on the market, a couple of viewings and an offer which we accepted; took less than a week, and we ended up exchanging and moving into our new home within 3 months of initial contact.
Would certainly recommend to any friends and family who are looking for a quick sale, and achieving the right price on your home!
J · 29 July 2019
Agent replied
Dear J Benford,
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Bury St Edmunds estate agents
★★★★★ 5/5
GoogleFrom the very start of the selling process of the viewings to my exchanging of contracts the Haart Bury St Edmunds team was there at each and every step to guarantee that everything was done very professionally. When my first buyer fell through, which was no fault to Haart ,the team went right back to it and found a buyer in no time that went through to completion. With Melanie Mills leading the team and Elliot Piper always there to provide the latest updates, I was very pleased with the entire selling process that the Haart Bury St Edmunds Estate provided.
John · 29 July 2019
Agent replied
John Mitchell, we're glad you had such a wonderful experience with us! We wish you all the best for the future in your new home. haart Bury St Edmunds estate agents
★★★★★ 5/5
GoogleI have nothing but praise for the staff at the Bury St Edmunds branch of Haarts, from my initial discussions with Justine, who sensitively guided me through the process of selling my home of over 30 years, to the enthusiasm and helpfulness of Joe and Matt, and, in the lead-up to the sale, the care and efficiency shown by Sonia. As an elderly widow, this could have been a stressful and difficult time but the team at Haarts have supported me every step of the way. Faultless service.
Jean · 29 July 2019
Agent replied
Dear Jean Bowerman, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleVery happy and impressed so far with Alex Bryant and colleagues from Bury St Edmunds branch of Haart Estate Agents. We are impossible customers, wanting a property in a small location area, with a low housing stock, however he remains positive and continues to work hard to find us what we want. Nothing seems too much trouble and he has the knack of making you think you are the only person in the world he has to deal with, whilst I know full well that branch is extremely busy. Alex also (rare in Estate Agents in my experience!) actually pays attention to what it is we are looking for. He doesn't waste my time, or his by pestering me to look at properties unsuitable for our needs. Very refreshing.
Deena · 29 July 2019
Agent replied
Hi Deena, Thank you very much for your kind words, great to hear that you have been happy with our service.
★★★★★ 5/5
GoogleA brilliant service everything ran very smoothly. A big thank you to Bethany and Sonya who were extremely helpful and nothing was to much trouble. Definitely made the whole process stress free.
Leila · 29 July 2019
Agent replied
Dear Leila Willis, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Bury St Edmunds estate agents
★★★★★ 5/5
GoogleWe have found Haarts very efficient in the sale of our property from Justine who came out to do the valuation, provide us with all the information that we needed and she also took the photos and did the video. All of the team have been a pleasure to talk with and they have all been extremely helpful, even the branch manager giving us a courtesy call to introduce herself. We have felt informed and in safe hands every step of the way and they sold our house within 12 hours of it going on the market. I highly recommend them and the service they provide.
Trevor · 29 July 2019
Agent replied
Dear Trevor Kemp, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We look forward to your next visit! Take care!
★★★★★ 5/5
GoogleBoth Matt and Beth dealt with the sale of our home.
They were both very patient with the family and kept everyone informed every step of the way.
Beth showed a number of people around and was very courteous, made sure we were aware of appointments and extremely polite.
Would reccomend Haart for anyone looking to sell.
Connor · 22 June 2023
Agent replied · 21 June 2024
Thank you for the review Connor, we're pleased to hear that you've had a good experience with ourselves!
Matthew Taylor, Bethany Moret & Hope Gladwin - Haart Bury St Edmunds
★★★★★ 5/5
GoogleSorry for the delay, you've all been amazing, I've been impressed by your prompt services on your work ethic, you've looked after my interests in selling my property. You achieved the buyer for my home to which I'm truly grateful. Thank you for all your hard work and I wouldn't hesitate in recommending haart in the future
Nichola · 22 June 2023
Agent replied · 21 June 2024
Thank you for the feedback Nichola! We're pleased to hear that you're happy with the service you received. We wish you all the best in your new home! - Haart Bury St Edmunds
★★★★★ 5/5
GoogleAll the team at Haart have been excellent from start to finish when Matt came out to discuss marketing, the guys arranging viewings including text confirmations and feedback and then Nadine's regular progress updates after they'd agreed a sale after 4 days. Really, really impressed. Thank you all.
Geoff · 23 January 2024
Agent replied · 21 June 2024
Thank you for the review Geoff, it's been a pleasure to sell your home. Best wishes, Nadine Smith, Matt Taylor and the team at Haart - Bury St Edmunds
★★★★★ 5/5
Google"Dan has been a great help with both my properties. Dan was looking after these at a different company previously and I decided to move the management of these when he moved to Haart. Dan is professional, efficient and helpful and always offers me a 5 star service. I would recommend all landlords to contact him in the Bury St Edmunds area"
Kuvy · 9 February 2020
★★★★★ 5/5
GoogleGreat Service, kept informed about progress on a regular basis. Special mention must go to Nadine, she was in contact every week, she seemed to know everytime I was on the golf course.🙂. …
Pete · 4 October 2024
Agent replied · 25 October 2024
This is great to hear Pete!
If you ever need any help in the future, don't hesitate to get in touch! - Nadine Smith, Haart Bury St Edmunds
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