Trusted Agent profile · Bury St Edmunds · Suffolk
★★★★★
1,111 reviews across 3 platforms
1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE
Part of haart, see every office.
haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleWe used Haart BSE to purchase a property in Bury St. Edmunds. Beth, Harriet and Mel were very professional and very communicative and supportive throughout the process during Covid which was very challenging.
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Melanie Mills, Beth Moret and Harriet Smith- Haart of Bury St Edmunds (sales)
5/5
GoogleAlex Bryant has been more than helpful in our search for our first house, with prompt replies and ensuring communication is both open and honest from both sides. Would recommend Haart highly off the back of our experience.
Dear Adam Beaumont, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleExcellent service from Sales progresser Harriet. She worked so hard for us to get a difficult chain moving, always returned calls/emails, so kind, caring and compassionate. Thank you Harriet.PositiveResponsiveness, Quality, Professionalism
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)
5/5
GoogleI had my viewings about an hour ago, The person incharge for viewing was very lovely and nice. He gave all the information needed and very accommodating. The property is perfect, everything is perfect. Thankyou Sir, Kudos to Hart ❤️
Thank you for the kind words. It was a pleasure to show you around the property. Jack Taylor Haart Lettings Bury St Edmunds
5/5
GoogleHighly recommended, Joe and Justine went above and beyond with my sale and I would not hesitate to use haart again. They took the stress out of the process and where lovely. PERFECT!
Hello Lesley, Thank you so much for your kind words. Joe Bunce - Senior Residential Sales Consultant
5/5
GoogleWe would like to say how fantastic Haart estate agents have been. From listing our property to completion has been 4 weeks, tremendous effort by Nadine, Justine, Melanie, Matt and the rest of the team. We highly recommend their service and attention to detail. Thank you so much in making this happen.
Thank you for the review. Glad you were happy with the service and amazing timescales. Best wishes, Nadine, Mel, Justine & Matt - Haart Bury St Edmunds
5/5
GoogleLee Kennedy from the Bury St Edmunds branch has helped me and my young family beyond what any other letting agent has in the past 7 months we’ve been looking for a property. He went above and beyond and I highly recommend him and his team if you’re looking for a property in the area. Thank you again Lee, Jack & Jack!
Hi Jade Thanks for leaving me such a lovely review! You have been a joy to deal with and I hope you enjoy your new home! All the best! Lee Kennedy haart Bury St Edmunds (Lettings)
4/5
GoogleJamie was a great help ref a tennant who had left my house in a mess even though I am managing the Property he listens and helped to put me in the right direction. Thank you Jamie.
Sheila Barnes, thank you for taking the time to leave us feedback. We wish you all the best for the future in your new home. haart Bury St Edmunds
5/5
GoogleA big thank you to the team at Haart for helping us purchase our first home. A special thank you to Sonia - Sales Progressor and Sam - Mortgage Adviser whose service was brilliant start to finish
Dear Georgina Southgate, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleWe have been lucky enough to sell our house through Haart but we are also in the process of purchasing through them as well. This has made the process so much easier and I couldn’t fault any of the staff that we have dealt with along the way. Everyone has been super friendly and there is always someone there to answer your questions straight away. We have been kept updated throughout and they have worked closely along side our solicitors to make sure that the sale & purchase goes through quickly which has been great. So happy with the service we have received and will definitely be using Haart if we decide to sell in the further. Thanks again Guys!
Thank you Emily for you feedback! we are nearly there on your purchase, so not long before you will be in your new home. Regards, haart of Bury St Edmunds (sales)
5/5
GoogleBeth @haart bury has been amazing! She has kept me up to date with a property I wish to buy. I can’t thank her enough for her quick responses, reassurances and kind hearted manner- thank you Beth ?
Thank you! We wish you all the best and good luck on securing the property you've seen!
5/5
GoogleBuying and selling houses always comes with its inevitable stress, but Mel was professional and provided excellent communication throughout the process. Thanks for all of your help!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind review Paul. Very much appreciated. Kind Regards, Melanie - haart of Bury St Edmunds (sales)
5/5
GoogleThank you everyone at Haart Bury St Edmonds and I want to especially thank Melanie and Justine for the wonderful service of selling my parents house. Your handling of the sale was so professional and made a traumatic experience less heartbreaking and less stressful. I will always recommend Haart for the high standard of care that you gave us as a family.
5/5
GoogleHaart have been amazingly helpful in finding me my new home. They have been quick to answer any questions I have had and were eager to show me similar properties available in the area. Without such great market awareness and customer focus I may not have found the house I am now buying. I would highly recommend Haart estate agents for anyone looking to purchase a property and looking for good, honest estate agents who they can rely on.
Congratulations on finding your new home Henry! If you ever need us in the future, don't hesitate to get in touch - from Haart Bury St Edmunds
5/5
GoogleAlex was very helpful in helping me find a property. He was very good at keeping in touch with what was happening which is always reassuring, even if nothing is happening! I would certainly recommmend Haart’s.
Hi Pauline Hart, we are very happy to have provided you with such a positive experience!
5/5
GoogleMel and the team provide a fantastic service. I had total confidence that the team had great knowledge of the local market and obtained best price for me. They kept me informed throughout the process too.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bury St Edmunds estate agents
5/5
GoogleElle Halls has all the attributes of an excellent estate agent. She is punctual, organised, knows what she is talking about and if there is anything that she doesn't know she will find out about for you. We viewed three houses in one afternoon with her and it was an absolute pleasure to be able to shown around by a professional.
Hello David, Thankyou so much for your kind words. We are extremely pleased with how you found Elle's service. We wish you all the best in your new home! Regards, Haart Bury St Edmunds
5/5
GoogleWonderful staff and Lee Kennedy was very helpful and couldn’t do enough for me. Very smooth process and kept informed all the way.
Thank you Rose for leaving us a lovely review. All the best in your new home! Lee Kennedy haart Bury St Edmunds Lettings
5/5
GoogleBuying a property from haarts made me wish we'd sold through them. Always kept us upto date with what was going on,and very helpful even with contacting our agent and solicitor. Highly recommend, Nadine and beth were great
Thank you for taking the time to leave a review! This is great to hear that your experience has been positive - if you ever need anything in the future, don't hesitate to get in touch! - Nadine Smith & Bethany Moret, Haart Bury St Edmunds
5/5
GoogleI had a fantastic experience with Justine as my estate agent. Her guidance and support throughout the process of buying my first home were invaluable. Justine's professionalism, attention to detail, and willingness to address any concerns made the entire journey smooth and stress-free. I highly recommend her for anyone navigating the market.
Thank you for your review. It was a pleasure to work with you. If want any advice in the future please don't hesitate in contacting me. Thank you for your review. I wish you all the best in your new home. Justine Hoy Haart
5/5
GoogleEntirely professional, efficient, whilst friendly and personable, service from start to finish. Whilst my partner and I wish to thank the whole team a special mention must go to Nadine for her tenacity in processing the sale to exchange, THANK YOU! I can't recommend more strongly.
Thank you for your review. So pleased you were happy with the service. All the best. Nadine Smith - Haart Bury St Edmunds
5/5
GoogleAs a property investor I have been on multiple viewings with Joe, he is always on time, polite, informative and always happy to help. He is very knowledgeable about the market in and around Bury St Edmunds and has a great idea of what each client is looking for.
Thank you for your kind review, I am excited to help you along your way at finding your next property! Kind regards, Joe Pluck - Haart Bury St Edmunds
5/5
GoogleMy experience with Haart has been completely positive. Every team member has been so polite and efficient. Nadine (Smith) has been so proactive, with regular updates, liasing with all parties in the chain, and ensuring momentum right to the finishing post. I would most definitely use Haart services in future and would recommend them as an efficient, friendly agent.
You are more than welcome to return to us in the future should you need to! We're pleased to hear your positive feedback - Nadine Smith, Haart Bury St Edmunds
5/5
Googlei always feel that Melanie and the team work very proactively when selling a property for me. i feel they are very hungry and as such achieve very strong prices as a result of this.
Dear Mark Gaywood, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bury St Edmunds estate agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
