Trusted Agent profile Β· Bury St Edmunds Β· Suffolk

haart Bury St Edmunds reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

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haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

From the beginning of our journey,then selling to the final exchange Haarts have been excellent in every way. Extremely professional,very considerate,updated us all the way,really nice staff,my family & I had peace & trust in them totally. I would highly recommend Haarts.

Elizabeth Β· 29 July 2019

Agent replied

Elizabeth Morris, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

After selling my own property I've been having a nightmare trying to find somewhere suitable to buy. Alex has been a star trying to find me a new home and he's been so patient. Hopefully that new home is on the horizon.

Tracey Β· 29 July 2019

Agent replied

Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Google

Alex has been very helpful with our journey towards purchasing our first house. He's answered every awkward question I've had and has made things very easy for us so far. Fingers crossed haart are able to help us further in a purchase

Daniella Β· 29 July 2019

Agent replied

Daniella Sharman, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

5/5

Facebook

Very good Sales team, very helpful to have Sonia as a sales progressor and Sam is an excellent mortgage advisor. Its been quite a journey for us but we are finally in our new build in Elmswell. Thanks to you all. 5 ✨.

Ruth Β· 26 October 2018

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Justine and the team at Haarts have been more than helpful with the sale of the property. Everyone has been easy to talk to and happy to explain the details. Nothing has been too much trouble

June Β· 25 March 2021

Agent replied

Thank you for your kind words June! If you ever need us in the future, don't hesitate to get in touch - Justine from Haart Bury St Edmunds

5/5

Google

Fantastic service from Mel and the team at Haart Bury St Edmunds Excellent customer care and sales progression. These guys are really on the ball !! If your thinking of Selling then I would 100% recommend Haart the best agents in the area!

Tracy Β· 8 July 2018

Agent replied

Dear Tracy Taylor, You really made our day today. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

I was struggling to find a property to buy using the regular online websites. I spoke to all the agents and Elle at Haart was the only one who took the trouble to follow up a few days later to check on my progress. Based on my experience as a prospective buyer I would definitely consider using Haart next time I need to sell a property.

Julia Β· 22 June 2023

Agent replied Β· 21 June 2024

Hello, Thank you so much for your kind feedback, it was lovely meeting you both and i hope we cross paths again soon! Regards, Elle Haart Bury St Edmunds

5/5

Google

We recently used Haart Estate agent for a house rental.Our agent, Jack Taylor-Balls, was really excellent. Our phone calls were promptly answered and he was always proactive and diligent when responding. This made our move much less stressful and we were extremely happy with the professionall and effecient service we received from Jack and the Haart team.I would definitely recommend this company based on our experiences.

Helen Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you very much for your kind words, it was my pleasure to help you and your family find your new home. I wish you all the best for the future - Jack Taylor-Balls, Haart Lettings Bury St Edmunds

5/5

Google

I had bought my house through Haart, Bury St Edmunds, and decided to use them to market it for me as I prepared to move. As expected, the service was professional and courteous. Justine (Hoy) has a lot of experience and provided me with plentiful help and advice. She is pleasure to work with. All the office staff were helpful and polite too. A good service!

Boyle Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your kind words Mr Boyle ! We're pleased to hear that you've had a good service! Justine Hoy - Haart Bury St Edmunds

5/5

Google

I was met at this property by Megan who was extremely professional and friendly putting me at ease immediately. I was shown the whole property including outside even though the weather was pretty awful and advised I could ask any questions throughout my tour of the house. Everything felt very relaxed when viewing.

Jill Β· 22 April 2024

Agent replied Β· 21 June 2024

Thank you for your feedback Jill ! We're pleased to hear that you've had a great viewing experience with ourselves. Meghan Smith - Haart Bury St Edmunds

5/5

Google

Nadine Smith and Hope GladwinMurrow have been brilliant dealing with the sale of my house. I am extremely grateful for all the support they have given and they have both gone the extra mile to get everything sorted. Thank you so much 😊 …

Claire Β· 25 September 2024

Agent replied Β· 25 October 2024

Claire, we are so pleased for you and really appreciate your feedback. Best wishes, Nadine & Hope - Haart Bury St Edmunds

5/5

Google

Excellent service provided at Haart. Couldn’t recommend Beth enough for your next property search.

Ellie Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you for your review, glad you were happy with the service provided. Bethany Moret - Haart Bury St Edmunds

5/5

Google

I have used Haart estate agents on several occasions for both buying and selling and have always found them to be very efficient. They always keep you informed of what is going on and I would certainly use them again.

Mark Β· 16 November 2024

Agent replied Β· 23 November 2024

This is great to hear Mark. I'm pleased that you'd return to us if you need to in the future. Thank you for taking the time to leave a review! - Haart Bury St Edmunds

5/5

Google

I would highly recommend Haarts of Bury St Edmunds when looking for an Estate Agent, they couldn't have been more helpful and friendly, going out of their way to sell my house and to help me find a new home.

Louise Β· 29 July 2019

Agent replied

Dear Louise Mckenna, Thank you for taking the time to leave us feedback. We are pleased to hear that you would recommend our service! Thank you again for your star rating! Regards haart Bury St Edmunds

5/5

Google

Throughout the whole searching process we had great assistance and support from Joe Bunce. Joe was very easy to talk to and found us our perfect property! We would recommend Joe to anyone searching for a house. Thanks again Joe

Daniel Β· 29 July 2019

Agent replied

Hi Daniel Green, we are very happy to have provided you with such a positive experience!

5/5

Google

Jack at Haarts letting rental has gone above and beyond his job to help and advise me with my new tennents. He is amazing 5 stars are not enough for him.He definitely needs a pay rise for all he's helped me with

Julie Β· 4 October 2024

Agent replied Β· 25 October 2024

Thank you so much for your kind words. Always a pleasure to help my amazing Landlords. Thank you again- Jack Taylor- haart lettings Bury St Edmunds

5/5

Google

Whilst we haven't used their services professionally (although several members of our team have!), we could not be more grateful for the support we get from the team at haart Bury St Edmunds. From sponsoring Local Community Events to choosing our venue to hold Charity Events of their own, their ongoing support over the years has been invaluable to us. Thank you haart!

Moreton Β· 27 July 2023

Agent replied Β· 21 June 2024

Thank you for the review, we love working along side you! - Haart Bury St Edmunds

5/5

Google

We are happy to recommend Haart to anyone looking for a knowledgeable and thoroughly professional estate agent. Harriet and Beth were always quick to return our phone calls and emails with friendly, competent responses.

Carl Β· 26 March 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)

5/5

Google

Beth, Elliott and the Haart BSE Team have been first class. Great customer service and communication, so important in any top drawer business. I am very pleased with the way in which they have marketed and promoted my property and of course the all important sale

Nigel Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you for taking the time to leave your thoughts with us Nigel! I'm pleased to hear that you've had a good experience with us when selling a property . If we can be of any further help, don't hesitate to get in touch! - Bethany Moret, Elliot Piper & the rest of the team at Haart Bury St Edmunds.

5/5

Google

All at Haart have been very helpful in the purchase of my new house especially Mel. I will certainly be using Haart again in the future and would not hesitate to recommend them. A lovely, helpful and professional team.

Heidi Β· 29 July 2019

Agent replied

We wish you all the best for the future in your new home. We look forward to your next visit! Take care!

5/5

Google

We have certainly had 5 star service from Justine Hoy - very friendly, knowledgeable and only too willing to answer stupid questions from us, and with an infectious laugh, what's not to like! Thank you so much Justine xx

Patricia Β· 29 July 2019

Agent replied

Hi Patricia Boswell, we are very happy to have provided you with such a positive experience!

5/5

The Trusted Agent

Efficient, professional service

A big thank you to Lauren who has handled the whole process of finding a tenant beautifully. I would recommend Haart to anyone who wants an efficient service. Also, Haart has contacts with external companies which has enabled issues to be dealt with quickly in order to move thing on with new tenancy. I intend to continue my relationship with Haart in the future as I they have never let me Down.

Stephane Β· 14 December 2018

5/5

Google

This is the second time I have had the pleasure of dealing with HAART's and It has been again a real pleasure dealing with your team right from when Matt came out to value and market the property, to Elliot introducing the potential buyers and keeping me well informed with feedback from the viewings and of course Harriet, who was brilliant at keeping me up to date with how the sale was progressing and liaising with the buyer and the solicitors. They have all been nothing but professional, courteous and extremely helpful, whatever was thrown at them and I can't thank them enough for making what was quite a difficult and stressful time, due to a bereavement, a lot easier to deal with. I would be more than happy to recommend your agency to friends and family.

Simon Β· 11 June 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Matt, Elliot and Harriet- Haart of Bury St Edmunds (sales)

5/5

Google

We had a wonderful experience purchasing a house through Haart. Right from our initial contact with Beth, to the final exchanging of contracts with Harriet, we were kept up to date with what was happening and what was likely to happen next. If ever we had a question it was answered quickly and clearly. All of the staff were friendly yet extremely professional. I cannot recommend them enough. Thank you for making a difficult process that little bit more pleasant.

Philip Β· 1 June 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet- Haart of Bury St Edmunds (sales)

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Has haart won any awards?

Yes. haart won Platinum in The Trusted Agent 2026 awards.

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