Trusted Agent profile · Bury St Edmunds · Suffolk
★★★★★
1,111 reviews across 3 platforms
1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE
Part of haart, see every office.
haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleNadine was absolutely amazing. She kept me up to date through out the whole process and went above and beyond to get me moved out. Highly recommend Haart, fantastic Estate Agency.
Thank you for your kind review. I wish you all the best. Nadine Smith - Haart Bury St Edmunds
5/5
GoogleBethany Moret at the Bury St Edmunds branch of haart, has been most helpful. Unfortunately we found a property through another agent, but Bethany was the only agent who made regular calls to keep me updated with the market. Given my position again I would not hesitate to use haart.PositiveResponsiveness, Professionalism
Thank you for your kind words ! We are pleased that you found a property and if you need any further help, we would be delighted to help you! Beth Moret - Haart Estate Agents Bury St Edmunds
5/5
GoogleIsobel Taylor was very professional, polite and friendly. Thank you.
Thank you for your kind review! - Isobel Taylor Haart Bury st Edmunds
5/5
GoogleRecently bought a house through Haart and have to say the service was brilliant. Everything done very quickly and accurately! Shout out to Bethany as well for the help! She knows her stuff well!
Thank you for the review Thomas! I'm pleased you're happy with your experience - Beth Moret, Haart Bury St Edmunds
5/5
GoogleJustine was fantastic, she came out at short notice and immediately started work in getting the house onto the market. Viewings were very quickly booked in and the whole Haart team worked hard on my sale. I can't thank them enough, would definitely recommend.
Thank you for your feedback! We are pleased that you've been happy with your experience! - Justine Hoy, Haart Bury St Edmunds
5/5
GoogleI had a great experience with haart letting agency, I just moved to my new house and the procedures for the process was quit easy through haart, Jack Taylor who is one of the staff helped me lots throughout the procedure. They clarified all the things befor and even after the move in. Helped lot while the documentation procedure and other all needs. Thank you so much haart and specially for Jack who helped a lot. Thank you
Staley, thank you for your kind words and all the best with your new property - Jack Taylor, Haart Lettings Bury St Edmunds
5/5
GoogleI really like everything about the haart letting especially Jack Taylor very kind,Patient and hard working person,I will rate the company excellent.
Thank you for your kind review. It's amazing to hear that you have been happy with the service. Jack Taylor. Haart Lettings- Bury St Edmunds
5/5
GoogleIt was nice speaking with Jasper; not pushy, good recommendations and proactive.
Hi Seth, thank you for taking the time to leave some feedback! Jasper - Haart estate agents
5/5
GoogleElliot at Haart was amazing from the first minute we spoke with him asking for help with our property search. A great ambassador for Haart Bury, his professionalism & proactivity is second to none in our opinion. He organised all our viewings with a warm smile and friendly attitude. We can truly say we couldn’t have completed on the purchase of a lovely bungalow in Bury without his hard work and kind efforts. We will have no hesitation in recommending him to others and hope to contact him with our future property plans in the future. Thanks so much for everything Elliot - you are a star!! Adam
We are delighted to hear that you've had a great experience when buying your home. Thank you so much for the kind words. If you ever need any help at all in the future, don't hesitate to come back to us but for now, enjoy your new home! Elliot Piper, Bury St Edmunds Haart.
5/5
GoogleJack TaylorBalls has proven to be an invaluable estate agent, guiding me through the property search process with expertise and dedication. With his extensive market knowledge and attention to detail, Jack understood my requirements and identified suitable properties. He consistently demonstrated professionalism and a proactive approach, ensuring a seamless experience. Jack's availability, clear communication, and prompt responses further exemplified his commitment to client satisfaction. He is a reliable and helpful agent, adeptly navigating the complexities of the market while prioritizing client needs.
Thank you very much for your kind words, it has been my pleasure helping you find your new property. I am so glad that you have found my services to be invaluable - Jack Taylor-Balls, Haart Lettings, Bury St Edmunds
5/5
GoogleHarriet the Move Manager was absolutely brilliant! My sale was tricky but Harriet's communication was outstanding and at a very stressful time she took all of the stress off me! Harriet, thank you for everything, thank you for listening, being so responsive and professional -I couldn't have done it without you.
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)
5/5
GoogleExcellent service from start to finish. Beth at Haart helped me purchase my first home and provided an outstanding service. She ensured a great buying experience over all, was efficient, helpful and kept in regular contact. Thank you Beth and team at Haart!
Thanks for your kind review Rani, really pleased we were able to help you find your first home! Bethany Moret-haart estate agents
5/5
GoogleWe had the pleasure of working with Jasper while viewing a few houses, and I can genuinely say he has been outstanding. He’s an amazing young man, always polite, professional, and welcoming, with a constant smile on his face that made each viewing a positive experience. Jasper’s enthusiasm and professionalism really stood out, and in our opinion, every agency would be lucky to have someone like him on their team. Thank you, Jasper!
5/5
GoogleFrom the very 1st meeting the team have always been very attentive. We had some issues but these were dealt with by Nadine at Haart even though she didn't need to. Melanie Manages a very vigilant team and would always recommend Haart to anyone selling a house in Bury St Edmunds. Thanks again Nadine
Thank you for taking the time to leave your feedback. This is great to hear Sue. If you ever need anything in the future, please don't hesitate to get in touch. All the best! - Nadine Smith & Melanie Mills, Haart Bury St Edmunds.
5/5
GoogleNadine Smith has been amazing, chasing up with the other estate agents and solicitors involved in our sale/purchase. Couldn't have got through these last few months without her. Thank you Nadine.
This is great to hear, thank you! - Nadine Smith, Haart Bury St Edmunds
5/5
GoogleFantastic service by Nadine, she kept me completely up to date with everything that was going on with my purchase. Very profeshional, I couldn't have asked for a better person to deal with. The whole team keep each other up to date, they are a great bunch 👍. Thank you so much! Paul.
Thank you Paul! - Isobel Taylor, Haart Bury St Edmunds
5/5
GoogleI have been looking for a new home for 6 months and have dealt with many Agents in that time. On Saturday I had the pleasure of meeting Justine Hoy of Haarts. I'm often frustrated that when you ask a question at the viewing you are told the Agent will come back to you. Justine had every answer, plus some I hadn't thought of eventhough she'd greeted me by saying "this isn't one of my houses, I'm covering". Extremely professional and knowledgeable
Thank you for the review Andy! I'm pleased that you've had a great experience with myself! We hope we can help you find your next home - Haart Bury St Edmunds, Justine Hoy
5/5
GoogleExcellent service, communication and professionalism. Huge appreciation and thanks to Bethany, who always kept us informed, and was quick to assist us when needed. I would highly recommend Haart, Bury St Edmunds.
Thank you for taking the time to leave a review! I'm pleased that you had a good experience and wish you all the best in your new home! - Bethany Moret, Haart Bury St Edmunds
5/5
GoogleThank you for all the team at Haart agency for all the support throughout our journey buying our first home! Team reassured us when we were worried about the progress of house move and they never failed to answer our enquiries or make phone call to other parties envolved. Special Thank you for Matt, Abi, Bethany. For your friendly approach and advice as we had to deal with the things, we never dealt with before. Very happy to choose Haart to buy our first property. Could not recommend them enough.
We're really pleased that your home buying experience has been good with ourselves. We wish you all the best in your new home and if you ever need anything, don't hesitate to get in touch! Matt Tilbury, Abigail Mcleod & Bethany Moret - Haart Bury St Edmunds
5/5
GoogleBrilliant service provided by Lee Kennedy. 10/10. Got our house up for rent and moved tenants in within less than a month. (For the exact amount I wanted!) Really competitive pricing and all set up for full management whilst I go away travelling. Really chuffed, couldn’t have dealt with a better company and team member of Haart. Would 100% recommend working with the team, especially after poor service from various other ‘big name’ estate/letting agents. Will use them again whenever necessary.
Hi Ella Thank you for the fantastic review and we are really happy you have been pleased with the service! Take care and speak soon! Lee Kennedy haart Bury St Edmunds (Lettings)
5/5
GoogleI have recently moved into a beautiful property in Stowmarket. After choosing to go with Heart Letting to assist in the process, I met with Mr. Jack Taylor-Balls who was only extremely helpful, but also very professional during the whole process. Since moving in, he has been committed to assisting me with any and all minor issues that have arose shortly into my tenancy. It has overall been a pleasure to deal with the Heart Letter agency, but more in particular Mr. Taylor-Balls. He has gone above and beyond to ensure my peace of mind and comfort every step along the way. Highly recommended
Devon, thank you so much for your kind words. It has been my pleasure to help find you your new property - Jack Taylor-Balls, Haart Lettings Bury St Edmunds
4/5
GoogleThe customer care we have received from Heart has been brilliant. As first time buyers we were rather apprehensive regarding viewing properties and collating information that we require. Beth automatically put us at ease and was accomodating to our needs of times of viewings etc. Regular communication was very much appreciate. Cannot recommend Beth enough.
Dear Alex S, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst looking for a property. Although you didn't but from us, we're here if you need us! Wish you all the best in the future!
5/5
GoogleI had several conversations with Alex whilst looking for property at Bury and always found him helpful and encouraging. Even though Haart have not had "the" property Alex has been most supportive as we [hopefully] approach the end of the search. It is somewhat sad that he did not have "the" property on his books!
Dear Ens Curtis, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleMeghan from Haart Bury St Edmunds was great showing us round a house in Fornham St Martins this morning.
Thank you for your kind review, I look forward to helping you find your next property - Meghan Smith | haart
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Yes. haart won Platinum in The Trusted Agent 2026 awards.
