haart Bury St Edmunds reviews

★★★★★ 5/5

Google

Excellent customer service. Humeysa in particular was very polite and professional.

Raza · 22 May 2026

★★★★★ 5/5

Google

Its with a grateful Haart to the entire heart estate and lettings agents bury Edmunds for the splendid work you have done for me,to get me moving into my new home. My sincere gratitude to you 👉"Jack Taylor -Balls" you have really done tremendous work on my behalf,you have worked so tirelessly and made things easier for me even when I didn't know what to do. Thank you so very much for helping me find my new home 🙏😊

Majory · 22 February 2024

★★★★★ 5/5

Google

Nadine has been great and has stayed in contact throughout the whole buying process. Would definitely use again.

Tracey · 11 October 2024

★★★★★ 5/5

Google

My husband and I recently rented a property through haart lettings agent in Bury St Edmunds. The service we received was top-notch. We are deeply grateful to Jack Taylor-Balls particularly for his brilliant work in the course of renting the property. He responded promptly to our calls and was patient as he walked us through the processes. His communication skills are excellent and because of that, there was no gap in communication between us and the landlord. Thank you, Jack and thank you Haart Letting!!!

Justina · 23 January 2024

★★★★★ 5/5

Google

Great experience, helped me land the perfect flat. Good communication throughout, and Jack Taylor-Balls was personable and professional. Would recommend for your letting / buying needs.

John · 22 May 2024

★★★★★ 5/5

Google

Great service at a very stressful time for my parents and myself. Would thoroughly recommend Haart, who dealt with everything professionally and sensitively. Special mention to Matt Taylor & Nadine Smith, but everyone else I dealt with too!

Nicole · 26 August 2023

★★★★★ 5/5

Google

Would highly recommend haart, very friendly and there support and knowledge is second to none, they gave me all the information and more about selling and buying and have made us feel at ease and supported a big thank you to Elliot , Matt , Sam and Melanie . Thank you again and I would recommend you all with out a doubt! .

Gemma · 27 August 2019

★★★★★ 5/5

Google

Jack Taylor Balls was excellent from start to Finnish. Communicated well to myself and my wife. If ever, we had any questions we would just call Jack and he would always be happy to help an answer Anything we had.

Jack · 22 June 2023

★★★★★ 5/5

Google

Haart have been really helpful throughout the whole sale process, particularly Sonia who worked really hard on our behalf to get us the best deal. She was always available to help however small or large the query and was always very responsive. She made me feel I could trust her completely and she never let me down. Thank you to everyone at Haart.

Rosie · 29 July 2019

★★★★★ 5/5

Google

This was our first house sale and I can honestly say Haart have been amazing. Matt got the ball rolling within 24hrs and produced some lovely photos. Elliot and Joe were always chasing up viewings and giving us feedback. Sonia on the post sales team has been amazing at chasing searches and solicitors would highly recommend to anyone thinking of selling a house

Lauren · 29 July 2019

★★★★★ 5/5

Google

Dedicated, flexible, understanding, polite and professional. Hart have made our first experience in this daunting world really easy. Thank you Beth.

Megan · 4 August 2024

★★★★★ 5/5

Google

Thank you so much for providing us a home to move into. Thank you as well to Mr. Jack Taylor for assisting us all throughout the process. He was a huge help. He was very approachable and was very accommodating to our demands despite his busy schedule. He even checked to see if we were settled after moving in. He was always very helpful. I hope you keep up the good work. Thank you as well for the freebies and vouchers you have provided us. More powers to you guys.

Amina · 24 December 2023

★★★★★ 5/5

Google

I would like to express my sincere appreciation to Haart Letting, and in particular, to Jack Taylor-Balls for their exceptional assistance and accommodation throughout my recent experience in securing a rental property. Jack's professionalism and commitment to providing top-notch service were truly commendable. His guidance and prompt responsiveness not only facilitated a smooth and efficient rental process but also alleviated any concerns or uncertainties I had. Jack's personable and friendly approach created a positive and comfortable environment, making the entire experience enjoyable. I am grateful for his dedication and commendable efforts in helping me find the perfect place to call home. Thank you, Jack, for your outstanding service and unwavering support.

Dane · 24 December 2023

★★★★★ 5/5

Google

Dealing with Matthew for the valuation, he was thorough and honest which we needed for my Dad's old house. Beth then dealt with the sale and I cannot rate her high enough, especially with the issues we had. A big thumbs up for Elliot too who helped with the issues we were facing. Nadine then took us through to completion and has been a total joy to deal with. All round a very good experience despite all the issues. A++++ for service and customer support.

Chris · 24 December 2023

★★★★★ 5/5

Google

I'm so very grateful for this estate agent!! Definitely the best I have ever dealt with. The staff were super helpful and friendly and were quick to deal with any issues or queries that I had. 100% recommend to anyone buying or selling Big shout out to Mel at the Bury office for being such a star!!!

NikoRascal345 · 2 April 2021

★★★★★ 5/5

Google

Excellent support and communication from all the team especially Nadine in the last stages of the process. Highly recommend 🥰 …

Heidi · 26 July 2024

★★★★★ 5/5

Google

Jack was a delight to work with! He greatly assisted my husband and I as we searched for a property. He was helpful and attentive without being pushy, which we greatly appreciated. I would highly recommend him and Haart!

Josie · 22 June 2023

★★★★★ 5/5

Google

Although we decide at this particular time not to buy, we were very pleased with how helpful Joe Bunce was, he has a very professional work ethic and was extremely knowledgeable of his profession and our criteria of requirements. We are looking to purchase in the near future and we will not hesitate to use Haart again. From Mr & Mrs. Hewett

Chris · 29 July 2019

★★★★★ 5/5

Google

I would just like to say a big Thank you to Haart Estate Agents for selling my property for me. Alex Bryant worked so hard and kept us informed every step of the way. He couldn’t have dealt with us any better. I’m recommending Haart to everyone who says that they want to move house. Thanks Alex, keep up the good work.

Maggy · 29 July 2019

★★★★★ 5/5

Google

Nadine has been very responsive and always updated us with information as soon as it was available. Great service.

Jenny · 22 August 2024

★★★★★ 5/5

Google

Nadine was excellent in leading me and my partner through buying our first house. Simplified a stressful process and was always on top of things.

Ian · 22 April 2024

★★★★★ 5/5

Google

Thanks to the team at Haart for the buying & selling of our homes. Firstly Elliot Piper who looked after the purchase of what was to become our new home by keeping us up to date & taking through to the completion. Then when selling our old home we had Matt Taylor (congratulations on your new addition to your family) who valued our old property, Nadine Smith, who was assisted by Bethany Moret for the selling off our old home. They all kept us informed & assisted at every twist & turn until we finally got the house sold. What a great bunch of people who couldn’t do enough for us throughout the whole process. Would definitely recommend Haart Estate Agents for doing a superb job.

Mick · 24 November 2023

★★★★★ 5/5

Google

Haart helped me and my partner search and find our dream home, without them I wouldn’t be sitting in my lovely living room writing this review. I am so grateful for their help particularly Abbie McLeod 😊 …

Gina · 22 June 2023

★★★★★ 5/5

Google

Outstanding customer service from Elle and the team at the Haart office in Bury St Edmunds. Friendly, engaging, smart and considerate, it has helped to make the hunting for a home feel personal & it is much appreciated!

Bryony · 22 June 2023