Trusted Agent profile · Bury St Edmunds · Suffolk

haart Bury St Edmunds reviews

★★★★★ Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

Part of haart, see every office.

haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.

What do you need help with?

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Thanks to the team at Haart for the buying & selling of our homes. Firstly Elliot Piper who looked after the purchase of what was to become our new home by keeping us up to date & taking through to the completion. Then when selling our old home we had Matt Taylor (congratulations on your new addition to your family) who valued our old property, Nadine Smith, who was assisted by Bethany Moret for the selling off our old home. They all kept us informed & assisted at every twist & turn until we finally got the house sold. What a great bunch of people who couldn’t do enough for us throughout the whole process. Would definitely recommend Haart Estate Agents for doing a superb job.

Mick · 24 November 2023

Agent replied · 21 June 2024

Hello Mr Mansfield. Thank you so much for leaving such a great review. We are so happy to hear that this is your experience when dealing with the team. If you need anything at all, don't hesitate to get in contact. Thanks again! - Matt Taylor, Elliot Piper, Nadine Smith & Bethany Moret - Haart Bury St Edmunds!

5/5

Google

Meghan was very nice and showed us all around the house and explained everything in detail.

Zaina · 25 September 2024

Agent replied · 25 October 2024

Thank you so much for your lovely review, it was lovely to meet you both! - Meghan Smith - Haart Bury St Edmunds

5/5

Google

We have been incredibly happy with the very friendly and professional service received from Matt and the team at Haart. Excellent levels of communication and responsiveness. They have stayed in touch with us throughout and were particularly proactive with their approach to marketing from the outset.PositiveResponsiveness, Quality, Professionalism

Simon · 22 June 2022

Agent replied · 21 June 2024

Thank you for the kind review! - Matthew Taylor - Haart Bury St Edmunds

5/5

Google

When I decided to sell my house I spoke to a few different estate agents but after meeting with Matt at Haarts in Bury St Edmunds I felt confident that they would work the hardest to get the best price and a sale for me within a reasonable period of time. I had dealings with most of the team at house during the time of my sale and they were all so friendly, polite and helpful. Once a buyer was found I was regularly kept up to date with how things were progressing. If you are looking to sell a house I really can't recommend Haarts enough!

Paul · 22 June 2022

5/5

Google

I wondered into Haarts conversation with Meghan. Fantastic service showing me properties via monitor screen. I selected properties to view. Viewing arranged promptly. Meghan ready with property particulars and very efficient as we breezed around properties. Excellent service. Then with meticulous follow-ups from Nadine to progress the sale. On occasion I chatted with Melanie. A fantastic team that show their dedication to providing the best service. Thank you for assisting me find my home

David · 23 March 2024

Agent replied · 21 June 2024

David, Thank you for your kind review. We are so pleased you were happy with the service. All the best in your new home. Meghan, Nadine & Melanie - Haart Bury St Edmunds

5/5

Google

Meghan was very friendly and had great knowledge of the property we viewed. Thanks!

Katie · 20 October 2024

Agent replied · 25 October 2024

Thank you Katie! - Meghan Smith, Haart Bury St Edmunds

5/5

Google

We found Justine very knowledgeable and helpful in marketing the property in the correct band for our needs. This was backed up by Nadine, Beth and team by keeping us informed and pushing sale through.

Melvin · 26 August 2023

Agent replied · 21 June 2024

Thank you for the great review. We're pleased to hear that you've had a good experience throughout the process! If you need anything in the future, don't hesitate to get in touch with us! - Haart Bury St Edmunds, Nadine Smith, Bethany Moret & Justine Hoy.

5/5

Google

Very Professional Service across the whole team.Excellent Communication and property was sale was completed in good reasonable. Many thanks

Graham · 13 February 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave us a review Graham! This is great to hear! - Haart Bury St Edmunds

5/5

Google

Meghan Smith at Haart, Bury St Edmunds was wonderful, helpful, engaging, kind and made the viewing an absolute pleasure.

Elliot · 26 July 2024

Agent replied · 25 August 2024

Thank you for your kind review Elliot! It was lovely meeting you and helping you along your way to find your new home - Meghan Smith | haart Bury St Edmunds

5/5

Google

Worked with Alex Bryant from Haarts in finding a house for a rental investment. Very efficient service, he found me the perfect house which rented out straight away and has been working well since. Very professional, super impressed as he worked to my needs/ wants rather than just trying to sell me anything. Definitely recommend and will work with again.

Catherine · 29 July 2019

Agent replied

Hello Catherine, Thanks ever so much for your kind words. We look forward to working with you again in the future.

5/5

Google

We bought our house last year through Haart and had a really easy experience, it was an overwhelming time as we were first time buyers but everyone made us feel at ease. Beth was great and found us our house really quickly, sorted viewings straight away and we can now say we’ve been happily living in for the last year!

Emily · 29 July 2019

Agent replied

Dear Emily Rout, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5/5

Google

Fantastic Service. Nadine and all of the team at Haart Estate Agents Bury St Edmunds are a credit to the company. They sold a property on behalf of our family during a difficult time after the sad loss of a family member who left the property, and went above and beyond what you would expect from an Estate Agency. We were kept updated at every stage with progress reports, Nadine, Beth & Megan chased buyers and solicitors constantly on our behalf to keep things moving. Would definitely recommend Haart Estate Agents Bury

Clinton · 25 October 2023

Agent replied · 21 June 2024

Thank you so much for a great review. At a difficult time for your family we are so glad we could provide a service that you were extremely happy with. All the best. Nadine Smith, Meghan Smith, Bethany Moret - haart Bury St Edmunds

5/5

Google

We had an outstanding experience working with Nadine and Meghan and their team in Haart letting agent during our property purchase. They displayed an exceptional level of expertise, guiding us through the process with precision and professionalism. Their prompt communication, diligent property selection, and negotiation skills were remarkable, making our journey to find the perfect property smooth and stress-free. We couldn't be happier with the service provided, and we highly recommend the team to anyone in need of a reliable and dedicated property let agent.

Farzaneh · 25 October 2023

Agent replied · 21 June 2024

Thank you so much for your kind review. We are so pleased you have been happy with the service you've received. All the best. Nadine Smith, Meghan Smith Haart - Bury St Edmunds

5/5

Google

I had the pleasure of working with Jack TaylorBalls when I needed to find a flat in Bury St. Edmunds for a short visit. Jack's assistance was nothing short of exceptional. He made the entire process smooth and hassle-free, offering the best service I've ever received from an estate agent. While the landlord wasn't the easiest to deal with, Jack's dedication and professionalism truly stood out. He went above and beyond to ensure I found the right accommodation and made my stay feel warm and welcoming. In all my years of traveling and searching for accommodation abroad, I can confidently say that Jack provided the best support I've ever experienced. Thank you, Jack, for your outstanding service and for making my stay in Bury St. Edmunds a memorable and comfortable one. Your kindness and assistance were greatly appreciated. Julia

Shemu · 25 October 2023

Agent replied · 21 June 2024

Julia, thank you so much for your very kind words. It was my pleasure working alongside you to find you the property and then throughout your tenancy. Thank you again - Jack Taylor-Balls, Haart lettings Bury St Edmunds

5/5

Google

5* service from Melanie and her team. Helpful, friendly and professional. The team went over and above to help me through a less than straightforward move. Melanie and Elliott have an extensive knowledge of their customer base and local housing market, resulting in the right home, for the right customer. I would highly recommend Haart in Bury St Edmunds.

Louise · 17 October 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Great service. Nadine Smith went above and beyond and made the whole buying experience as straightforward as it could be. She was very reassuring and responsive.

Alice · 22 February 2024

Agent replied · 21 June 2024

Thank you for the kind review. Very pleased that you were happy with the service. Nadine Smith - Haart Bury St Edmunds

5/5

Google

Lee was an absolute superstar throughout the process, from the initial consultation, through to post rental follow up - he kept us informed at every step of the journey, keeping out minds at ease... Thanks Lee

Justin · 22 June 2023

Agent replied · 21 June 2024

Hi Justin Thank you for the kind review! It was a pleasure working with you. Take care and speak soon. Lee Kennedy haart Bury St Edmunds (Lettings)

5/5

Google

Haart, Bury St Edmunds, have done a first class job for us, we would thoroughly recommend them to anyone wanting to sell their property. They work brilliantly as a team and are all very friendly and helpful, and a special mention to Justine for the extra effort that she put in looking after us so well. Thank you all.

Lynda · 29 July 2019

Agent replied

Dear Lynda Whitehouse, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bury St Edmunds estate agents

5/5

Google

We received excellent service from staff at Haart Bury St Edmunds. In particular we enjoyed the very kind attentions of Nadine Smith, Bethany Moret and Meghan Smith. We were kept up to date with progress supported by Nadine’s timely interventions when necessary. Altogether a highly satisfactory customer experience and completion within three months. Thanks to all concerned. We also found Haart’s insurance service, offered by Matt Tilbury, very useful.

Julian · 22 May 2024

Agent replied · 21 June 2024

Thank you for taking the time to write up a detailed review on your experience when purchasing your new home. We're pleased to hear that you've had a great experience and wish you all the best in your new home! - Haart Bury St Edmunds, Nadine Smith, Bethany Moret, Meghan Smith & Matt Tilbury.

5/5

Google

The whole team at Haart Bury St Edmunds have been fantastic. Justine is incredibly helpful, straight-talking, friendly and extremely knowlegeable. The whole team are super good at communication and providing regular updates and have been extremely supportive whilst delivering on all their promises. Couldn't recommend them highly enough!PositiveResponsiveness, Professionalism

Lisa · 11 January 2022

Agent replied · 21 June 2024

Thank you for your feedback! We are pleased that you've been happy with your experience! - Justine Hoy, Haart Bury St Edmunds

5/5

Google

Even the process has been very long and frustrating I had a lot of support from Bethany Moret and Matt Titbury witch I thank a million time. Not to forget Elliot who also done brilliantly. At the end Nadine help to finalise the sale and went very smoothly so thank you. But the one who has stood far and kind has to be Beth who from the start never let me down so thank you HAART for all your support.

Naji · 25 September 2023

Agent replied · 21 June 2024

Naji, thank you so much for a lovely review. So happy we got you moved and pleased you were happy with the service. Bethany Moret, Matt Tilbury, Elliot Piper, Nadine Smith - Haart Bury St Edmunds

5/5

Google

I asked for a valuation with no immediate intent to move. Haart were very quick and cooperative and an appointment was arranged within a few days. I was expecting simply a cursory glance plus some desk research but instead Justine visited, was very well informed, spent an hour at my property took the time to inspect and came prepared with cross references on an iPad to back up the evaluation and conclusion that she reached. Could not have asked for a better agent and better service and almost wished I was selling - though I am not!

Stevies · 25 September 2023

Agent replied · 21 June 2024

Thank you for the great review. We're pleased to hear that this is how you feel about your experience with us when valuing your property. If you need us in future, you know where we are! - Justine Hoy , Haart Bury St Edmunds

5/5

Google

We are impressed with the service level we have received from Beth and the team, we would highly recommend the estate agent.

Chas · 22 April 2024

Agent replied · 21 June 2024

Hello Chas, Thank you for the feedback! This is great to hear. We hope we can find you somewhere! Beth from haart Bury St Edmunds

5/5

Google

Harriet has been amazing with regards to the sale of my mums property. She continually kept me updated and would deal with any queries I had promptly and efficiently. It would have been a far more stressful experience if it wasn’t for Harriets professionalism and support. Thank you to everyone at Haart

Karen · 8 May 2021

Agent replied

Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Bury St Edmunds

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Bury St Edmunds won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent