Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
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5/5
GooglePlaced my property on the market through Justine Hoy who was soo helpful given my complicated sale circumstances.
I had an offer within 24 hours which was amazing.
I would recommend selling through Haarts.
And would like to thanks Justine and team.
Lisa Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for your feedback! We are pleased that you've been happy with your experience! - Justine Hoy, Haart Bury St Edmunds
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5/5
GoogleThanks to Elliot, Matt, & Joe at Haart we have found our new family home. From the sale of our house to the purchase of our new one, they have been efficient, informative, supportive and have gone above and beyond for us and we are forever grateful. I would recommend them all completely π₯π€© β¦
Claire Β· 23 June 2019
Agent replied Β· 21 June 2024
Dear Claire Huffer, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We look forward to your next visit! Take care!
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5/5
GoogleGreat team, always helpful sorting any issues with rented property. Carlo Dursi sorted issue with broken oven in no time. Thanks
Tennant :)
Justas Β· 23 January 2024
Agent replied Β· 21 June 2024
Thanks you for taking the time to write this review, we really appreciate the positive feedback. Please let us know if you have any other issues in future. Many thanks, Carlo Dursi Haart -Lettings Bury St Edmunds
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5/5
GoogleVery happy with service delivered by Meghan Smith!Excellent professional, very helpful and very friendly
Thank you
Riaz
Riaz Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you Riaz, this is great to hear! - Meghan Smith, Haart Bury St Edmunds
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5/5
GoogleFrom marketing to sale of my property, every one at Haart, Bury St. Edmunds, has been helpful, professional and kind. Justine Hoy was outstanding for help and advice. I could not have asked for a better service. I would recommend this company to anyone buying or selling property.PositiveProfessionalism
Steve Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you so much for taking the time to give us for your feedback on the service you have received, always great to hear. Kind Regards, Justine- Haart of Bury St Edmunds (sales)
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5/5
GoogleNadine provided an excellent service throughout my move. Elliot, Beth & Mel were always keen to help and ensure everything went to plan. All were great ambassadors for Haart.
Brian Β· 26 August 2023
Agent replied Β· 21 June 2024
Thank you for your review, we are glad you feel we provided an excellent service. Regards, Nadine, Elliot, Beth & Mel - haart Bury St Edmunds
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5/5
GoogleWe have to thank Jack Taylor for his time and his support helping us finding a new house for our family.
JoΓ£o Β· 22 February 2024
Agent replied Β· 21 June 2024
Thank you so much for your kind words, it has been a pleasure working with you to find you your new home. I wish you all the best for the future, many thanks again - Jack Taylor, Haart Lettings Bury St Edmunds
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5/5
GoogleI dealt with Bethany Moret when trying to purchase a shared ownership property and she went beyond my expectations 5 Star
Mark Β· 22 February 2024
Agent replied Β· 21 June 2024
Hi Mark,
Thank you for taking the time to leave your feedback! I'm pleased to hear that you're happy with the service! - Bethany Moret, Haart Bury St Edmunds
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5/5
GoogleI had my house on the market with a local agent for 12 weeks and had 0 viewings or contact, I asked Justine for her opinion and thoughts on how to get a sale, she was straight talking and gave me an honest frank opinion and strategy to achieve a sale, in a month she did exactly what she said she would !! If I ever need to sell another property Justine will be my go to estate agent.
Luke Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your review! It was lovely working with you.
-Justine Hoy, haart Bury St Edmunds
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5/5
GoogleI have been searching for a house to buy for over a year. I have been registered with all major estate agents in Bury St Edmunds the only person who has been constantly on the ball trying to help me find the right place to buy has been Beth Moret at the Bury branch. She has been truly exceptional and is a credit to Haart. She deserves a promotion or a pay rise. I wish her all the best.
Al Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your kind words Alex, I'm pleased to hear this has been the case. - Bethany Moret, Haart Bury St Edmunds
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5/5
GoogleI would have given haart letting a higher star rating if it was possible.
Outstanding support and guidance from a truely great team. I couldn't thank Jamie and Christina enough for all their help.
I'm a returning customer as I'm very happy with the service that is provided and I highly recommend haart. ?
Denise Β· 29 July 2019
Agent replied
Hi Denise Roberts,
We're pleased to see the 5-star rating you left for us! Thank you!
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5/5
GoogleOut of all the estate agents weβve contacted Beth has been by far the most helpful going above and beyond to help us find a property. Very easy to contact ,always responds promptly even leaving courtesy calls with updates. Highly recommend!
Katie Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for your feedback! We are pleased that you've been happy with your experience! - Beth Moret, Haart Bury St Edmunds
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5/5
GoogleFantastic service from Haart BSE.
Beth was very friendly and helpful in assisting us when we needed to renew our mortgage. Nothing was too much trouble from guiding us in the right direction to arranging the appointment with Matt for us.
Thank you so much to Beth, Matt Tilbury and the Haart BSE team!
Radleigh Β· 23 June 2019
Agent replied Β· 21 June 2024
We appreciate your positive review about your recent experience with us! If you ever need anything else, let us know!
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5/5
GoogleThank you very much for your excellent service. Justine was first class.
Providing positive guidance and recommendations. A quick sale absolutely in line with how Justine said it would likely work out. Easy to work with and always kept up to date with developments. Thank you
Steven Β· 9 September 2021
Agent replied
Thank you so much for you kind feedback . If you ever need us in the future, please don't hesitate to get in touch, kind regards Justine Haart Bury St Edmunds Sales
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5/5
GoogleBoth Beth and Megan were extremely helpful and professional in dealing with my property enquiry
Robert Β· 7 June 2024
Agent replied Β· 21 June 2024
Thank you! - Bethany Moret & Meghan Smith - Haart Bury St Edmunds
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5/5
GoogleI need to add a special thank you to Joe, he has gone above and beyond for me every step of the way. His help with all aspects of my sale and my purchase has been invaluable. He is the most friendly, professional all round great guy and a big asset to Haart.
Amanda Β· 19 September 2019
Agent replied
Dear Amanda Rodriguez, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleWe recently sold our house with Haart, I can highly recommend them, Sonia at Bury St Edmunds was amazing, we had a complicated and long chain, Sonia managed the process professionally and efficiently. She kept us up to date throughout. I don't think we would have got there without her, a massive thankyou
Will Β· 29 July 2019
Agent replied
Dear Will Johns, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Please don't hesitate to reach out to us if there's anything more we can do!
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5/5
GoogleVery glad we decided to use Haart to market our late dads property. Alex and all of the staff there have been kind, professional and considerate. Alex has been in contact to keep us updated regularly which we very much appreciate at a stressful and sad time for us. We highly recommend them.
Debra Β· 29 July 2019
Agent replied
Dear Debra White, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleI viewed a property with Jasper Mullen and he was brilliant. Very friendly and helpful and was able to answer all our questions and queries. Highly recommend!
Krissy Β· 26 September 2025
Agent replied Β· 27 September 2025
Thank you for taking the time to leave a review Krissy!
Jasper - Haart Bury st edmunds
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5/5
GoogleMy partner and I have purchased through Haart twice and have been very happy with their services.
Meghan Smith in particular really stood out when she was showing us places, just seemed like a really genuine lady who was easy to speak to and made you feel relaxed. Would recommend working through her if you can!
Dan Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you for your lovely review Dan! I wish you both all the best in your new home - Meghan Smith | haart Bury St Edmunds
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5/5
GoogleInformative and friendly
Freya Β· 22 April 2026
Agent replied Β· 22 June 2026
Thank you Freya! - Haart Bury St Edmunds
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5/5
GoogleGreat experience, Nadine and Matt made the first time buying experience really smooth and straightforward.
Lee Β· 22 May 2024
Agent replied Β· 21 June 2024
Hi Lee,
Thank you for your feedback. We're pleased to hear that it's been smooth and straight forward when buying your new home! - Haart Bury St Edmunds, Nadine Smith & Matt Tilbury
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5/5
GoogleMegan was very professional and answered all our questions and queries today about the property viewed at horringer.
Gary Β· 23 March 2024
Agent replied Β· 21 June 2024
Thank you for your kind review, I am excited to help you along your way at finding your next property! - Meghan
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5/5
GoogleExcellent service received from Matthew and the team from Haart Bury St Edmunds. Everyone has been thorough and professional and our buyer made a comment of how well the bidding process was handled. Would recommend if you are looking for an Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value
Lawrie Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you Larie for your kind review! Such a lovely house to be able to sell! Matthew Taylor haart Bury St Edmunds
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