Trusted Agent profile Β· Bury St Edmunds Β· Suffolk

haart Bury St Edmunds reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,111 reviews across 3 platforms

1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE

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haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

1,075

Reviews on Google

This office

Facebook logo

4.2 / 5

35

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.

5/5

Google

Placed my property on the market through Justine Hoy who was soo helpful given my complicated sale circumstances. I had an offer within 24 hours which was amazing. I would recommend selling through Haarts. And would like to thanks Justine and team.

Lisa Β· 22 June 2022

Agent replied Β· 21 June 2024

Thank you for your feedback! We are pleased that you've been happy with your experience! - Justine Hoy, Haart Bury St Edmunds

5/5

Google

Thanks to Elliot, Matt, & Joe at Haart we have found our new family home. From the sale of our house to the purchase of our new one, they have been efficient, informative, supportive and have gone above and beyond for us and we are forever grateful. I would recommend them all completely πŸ₯‚πŸ€© …

Claire Β· 23 June 2019

Agent replied Β· 21 June 2024

Dear Claire Huffer, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We look forward to your next visit! Take care!

5/5

Google

Great team, always helpful sorting any issues with rented property. Carlo Dursi sorted issue with broken oven in no time. Thanks Tennant :)

Justas Β· 23 January 2024

Agent replied Β· 21 June 2024

Thanks you for taking the time to write this review, we really appreciate the positive feedback. Please let us know if you have any other issues in future. Many thanks, Carlo Dursi Haart -Lettings Bury St Edmunds

5/5

Google

Very happy with service delivered by Meghan Smith!Excellent professional, very helpful and very friendly Thank you Riaz

Riaz Β· 22 May 2024

Agent replied Β· 21 June 2024

Thank you Riaz, this is great to hear! - Meghan Smith, Haart Bury St Edmunds

5/5

Google

From marketing to sale of my property, every one at Haart, Bury St. Edmunds, has been helpful, professional and kind. Justine Hoy was outstanding for help and advice. I could not have asked for a better service. I would recommend this company to anyone buying or selling property.PositiveProfessionalism

Steve Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you so much for taking the time to give us for your feedback on the service you have received, always great to hear. Kind Regards, Justine- Haart of Bury St Edmunds (sales)

5/5

Google

Nadine provided an excellent service throughout my move. Elliot, Beth & Mel were always keen to help and ensure everything went to plan. All were great ambassadors for Haart.

Brian Β· 26 August 2023

Agent replied Β· 21 June 2024

Thank you for your review, we are glad you feel we provided an excellent service. Regards, Nadine, Elliot, Beth & Mel - haart Bury St Edmunds

5/5

Google

We have to thank Jack Taylor for his time and his support helping us finding a new house for our family.

JoΓ£o Β· 22 February 2024

Agent replied Β· 21 June 2024

Thank you so much for your kind words, it has been a pleasure working with you to find you your new home. I wish you all the best for the future, many thanks again - Jack Taylor, Haart Lettings Bury St Edmunds

5/5

Google

I dealt with Bethany Moret when trying to purchase a shared ownership property and she went beyond my expectations 5 Star

Mark Β· 22 February 2024

Agent replied Β· 21 June 2024

Hi Mark, Thank you for taking the time to leave your feedback! I'm pleased to hear that you're happy with the service! - Bethany Moret, Haart Bury St Edmunds

5/5

Google

I had my house on the market with a local agent for 12 weeks and had 0 viewings or contact, I asked Justine for her opinion and thoughts on how to get a sale, she was straight talking and gave me an honest frank opinion and strategy to achieve a sale, in a month she did exactly what she said she would !! If I ever need to sell another property Justine will be my go to estate agent.

Luke Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your review! It was lovely working with you. -Justine Hoy, haart Bury St Edmunds

5/5

Google

I have been searching for a house to buy for over a year. I have been registered with all major estate agents in Bury St Edmunds the only person who has been constantly on the ball trying to help me find the right place to buy has been Beth Moret at the Bury branch. She has been truly exceptional and is a credit to Haart. She deserves a promotion or a pay rise. I wish her all the best.

Al Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your kind words Alex, I'm pleased to hear this has been the case. - Bethany Moret, Haart Bury St Edmunds

5/5

Google

I would have given haart letting a higher star rating if it was possible. Outstanding support and guidance from a truely great team. I couldn't thank Jamie and Christina enough for all their help. I'm a returning customer as I'm very happy with the service that is provided and I highly recommend haart. ?

Denise Β· 29 July 2019

Agent replied

Hi Denise Roberts, We're pleased to see the 5-star rating you left for us! Thank you!

5/5

Google

Out of all the estate agents we’ve contacted Beth has been by far the most helpful going above and beyond to help us find a property. Very easy to contact ,always responds promptly even leaving courtesy calls with updates. Highly recommend!

Katie Β· 22 June 2022

Agent replied Β· 21 June 2024

Thank you for your feedback! We are pleased that you've been happy with your experience! - Beth Moret, Haart Bury St Edmunds

5/5

Google

Fantastic service from Haart BSE. Beth was very friendly and helpful in assisting us when we needed to renew our mortgage. Nothing was too much trouble from guiding us in the right direction to arranging the appointment with Matt for us. Thank you so much to Beth, Matt Tilbury and the Haart BSE team!

Radleigh Β· 23 June 2019

Agent replied Β· 21 June 2024

We appreciate your positive review about your recent experience with us! If you ever need anything else, let us know!

5/5

Google

Thank you very much for your excellent service. Justine was first class. Providing positive guidance and recommendations. A quick sale absolutely in line with how Justine said it would likely work out. Easy to work with and always kept up to date with developments. Thank you

Steven Β· 9 September 2021

Agent replied

Thank you so much for you kind feedback . If you ever need us in the future, please don't hesitate to get in touch, kind regards Justine Haart Bury St Edmunds Sales

5/5

Google

Both Beth and Megan were extremely helpful and professional in dealing with my property enquiry

Robert Β· 7 June 2024

Agent replied Β· 21 June 2024

Thank you! - Bethany Moret & Meghan Smith - Haart Bury St Edmunds

5/5

Google

I need to add a special thank you to Joe, he has gone above and beyond for me every step of the way. His help with all aspects of my sale and my purchase has been invaluable. He is the most friendly, professional all round great guy and a big asset to Haart.

Amanda Β· 19 September 2019

Agent replied

Dear Amanda Rodriguez, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

We recently sold our house with Haart, I can highly recommend them, Sonia at Bury St Edmunds was amazing, we had a complicated and long chain, Sonia managed the process professionally and efficiently. She kept us up to date throughout. I don't think we would have got there without her, a massive thankyou

Will Β· 29 July 2019

Agent replied

Dear Will Johns, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

Very glad we decided to use Haart to market our late dads property. Alex and all of the staff there have been kind, professional and considerate. Alex has been in contact to keep us updated regularly which we very much appreciate at a stressful and sad time for us. We highly recommend them.

Debra Β· 29 July 2019

Agent replied

Dear Debra White, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

I viewed a property with Jasper Mullen and he was brilliant. Very friendly and helpful and was able to answer all our questions and queries. Highly recommend!

Krissy Β· 26 September 2025

Agent replied Β· 27 September 2025

Thank you for taking the time to leave a review Krissy! Jasper - Haart Bury st edmunds

5/5

Google

My partner and I have purchased through Haart twice and have been very happy with their services. Meghan Smith in particular really stood out when she was showing us places, just seemed like a really genuine lady who was easy to speak to and made you feel relaxed. Would recommend working through her if you can!

Dan Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you for your lovely review Dan! I wish you both all the best in your new home - Meghan Smith | haart Bury St Edmunds

5/5

Google

Informative and friendly

Freya Β· 22 April 2026

Agent replied Β· 22 June 2026

Thank you Freya! - Haart Bury St Edmunds

5/5

Google

Great experience, Nadine and Matt made the first time buying experience really smooth and straightforward.

Lee Β· 22 May 2024

Agent replied Β· 21 June 2024

Hi Lee, Thank you for your feedback. We're pleased to hear that it's been smooth and straight forward when buying your new home! - Haart Bury St Edmunds, Nadine Smith & Matt Tilbury

5/5

Google

Megan was very professional and answered all our questions and queries today about the property viewed at horringer.

Gary Β· 23 March 2024

Agent replied Β· 21 June 2024

Thank you for your kind review, I am excited to help you along your way at finding your next property! - Meghan

5/5

Google

Excellent service received from Matthew and the team from Haart Bury St Edmunds. Everyone has been thorough and professional and our buyer made a comment of how well the bidding process was handled. Would recommend if you are looking for an Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value

Lawrie Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you Larie for your kind review! Such a lovely house to be able to sell! Matthew Taylor haart Bury St Edmunds

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Questions about haart Bury St Edmunds

Has haart won any awards?

Yes. haart won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.

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