5/5
Informative and friendly
Agent replied Β· 22 June 2026
Thank you Freya! - Haart Bury St Edmunds

Trusted Agent profile Β· Bury St Edmunds Β· Suffolk
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1,111 reviews across 3 platforms
1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE
Part of haart, see every office.
haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
Informative and friendly
Thank you Freya! - Haart Bury St Edmunds
5/5
They got us a renter within days and tenant moved in within 2 weeks for our instruction to haarts. Everything went smoothly
Hi Nick, Great to hear! - Haart Lettings Bury St Edmunds
5/5
Brilliant service from Joe at Haart. He was proactive, helpful and professional at all times. Although we did not buy a property from Haart, we were so impressed with how Joe kept us informed and would call us when a potentially suitable property came on to the market. Cannot praise him enough!
Dear Shelley Birnie, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. If you have any further questions, please give us a call. We're always happy to help!
5/5
Registered my interest in a house through Haart, even though we did not go ahead with purchasing, Beth Moret was very friendly and knowledgable throughout the process, which of course at times can be stressful, so it was made very easy. I would not hesitate to contact her again, thank you, Beth.
Hi Megan Ayms, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
5/5
Having dealt with Matt and the team at Haart on several occasions I would definitely recommend using their services.
Thank you for the review. Matt, Haart - Bury St Edmunds
5/5
Really happy with the service provided by Joseph Bunce - always checked in with us after the viewings to see what we thought, did not push properties on us that we didn't want and went out of his way to fit bookings in for us. Lovely guy, professional attitude. Thanks Joe!
We appreciate your positive review about your recent experience with us!
5/5
Very good service. Beth was extremely motivated and supportive and communicated every step of the way. She was extremely professional and reassuring when I felt stressed (as we all do when buying a house). I would highly recommend her and Haart's service as a result of my interaction with Beth.
Dear Siobhan Coleman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help!
5/5
I had the pleasure of dealing with Matt and Dan. They were both so polite and professional at all times. They kept me updated every step of the way. Matt did everything he could to go the extra mile as I dealt a bit more with him. I can't thank them both enough for finding me the perfect home and everything in-between. This was the first time we have used an estate agent and the made the whole process less stressful and helped every step of the way. No hesitation to use them again or recommending them either.. Both men were excellent. Thank you Amanda and Lewis Molyneux π€π
5/5
We have been looking for a property in Bury St Edmunds for a couple of months. Joe has been so helpful and supportive throughout with regular updates and check-ins, organising viewings around our limited availability and we feel he is working really hard to find us a house. Thanks so much!
Dear Nicola Richmond, Thank you for taking the time to leave us feedback. We're pleased that you're happy with the service and we will continue to work hard to find you your next home!
5/5
I have been very impressed with Haart estate agents overall, but specifically with Abigail Mcleod. She has gone above and beyond with helping us with our purchase. She would give us weekly calls to make sure we were updated and in the loop, any questions were answers promptly and she is just an over all lovely person. Buying a house can be a stressful event, but Abbie helped to make it go as smoothly as possible.
Thank you Laura for your kind words it was a pleasure helping you with your purchase of your new home! I wish you all a very happy future! Abigail Mcleod- Haart Bury St Edmunds
5/5
Lee Kennedy, the Rental Manager at Haart has done an amazing job to implement a real βcan doβ attitude. He is a very approachable, friendly and yet professional, accountable person who makes me as a landlord feel supported and valued. Together with his rental team, Jack, Carlo and Jack TB they think ahead and are pro-active, communicate consistently with each other and us and are delighted to make things work, a joy to deal with!
Hi Koko Thanks for the lovely review. We really do appreciate your continued business and it's also a joy working with you! Take care and speak soon. Lee Kennedy haart Bury St Edmunds (Lettings)
5/5
The customer service was excellent, they were very helpful and understanding. I highly recommend going through haart lettings if you're looking for properties to rent or buy! My representative was Mr. Jack Taylor, and he was very patient with all of my requests and understanding of my setbacks and delays. Mr. Taylor has made moving into a new home in a new country very smooth for me. I love my new home. Thank you so much!
Hi Vanessa Thank you very much for the lovely review and delighted to hear you are enjoying your new home. Take care and speak soon! Jack Taylor haart - Bury St Edmunds (Lettings)
5/5
My husband and I were looking for a specific property. Beth was absolutely fantastic. She rang regularly to update us on any new properties and took the time to discuss our requirements. She organised many viewings for us and was brilliant. Thank you for your help!
Thank you so much for you feedback Laura. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Bethany Moret - haart of Bury St Edmunds (sales)
5/5
We used haart to sell our property in June 2018 we highly recommend them, all the staff we dealt with were on the ball, and a big thank you to Matt my favourite person who worked so hard to try and find us another property, kind regards Mr& Mrs Jarman
Dear Christine Jarman, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help!
5/5
I started looking for houses recently and Melanie has been helping me. She took the time to talk to me about the areas of town that I might like and following her advice I Have now found the perfect house and canβt wait to move. Thanks for all your help!
Dear Matthew Edwards, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
I cannot thank Jamie and Matt enough for all their help during the process of finding a house to rent. They kept me informed every step of the way and went above and beyond to help me. Thank you for all your help. I would highly recommend them to anyone.
Dear Chelsea Mooney, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Wishing you a great day until the next time we meet.
5/5
Very professional team to work with would highly recommend using these guys to market your property in Bury St Edmunds. Very special thanks to Melanie ,Justine , Beth & Gaje for finding me first class buyers ... What a pleasure Cheers Chris
Thank you for the kind words! - Justine Hoy, Melanie Mills Gaje Allen Bethany Moret , Haart Bury St Edmunds sales team
5/5
Fantastic experience Bethany was very helpful! Thank you helping me :)
Thank you Lily! - Haart Bury St Edmunds, Bethany Moret
5/5
Nadine, Matt and Beth were all fantastic. Quick, excellent communication and professional
Thanks for taking the time to drop a review! We're pleased to hear that you've had a good experience! - Nadine Smith, Bethany Moret , Matthew Taylor, Haart Bury St Edmunds
5/5
Haart has been an absolutely amazing letting agency from start to finish. Our agent, Lauren, was beyond wonderful in answering every question, providing help and direction at every turn, and making what would have been a stressful time run smoothly. Haart also is environmentally friendly, supplying all documents in digital format. They also make it easy to keep track of where in the process you are, and upload all of your own supporting documents online. Thank you so much Lauren, and the rest of the team at Haart, for outstanding service!
5/5
Lauren at Haart, Bury St Edmunds has been nothing but helpful from start to finish with finding us our perfect home. Sheβs welcoming and always happy to help with any problem or question we have had along the way! I would definitely recommend letting with Lauren and the team at Haart. Iβve had experience with almost all letting agents in Bury St Edmunds while trying to find our new home and Haart stand out way above the rest on customer service. I wonβt be using anyone other than Haart in the future! Amazing service!
5/5
Very happy with the excellent service we received from Haart. Justine was professional, helpful and a real pleasure to do business with. Everyone was on it from the get go and did a brilliant job at selling our home! Thank you to the team at Haart Bury St Edmunds!
Dear Jonathan Hodgson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
Haart are always trying to involve the local community and Beth is always keen to promote the events Haart have organised, including the Annual Christmas Quiz at Moreton Hall Community Center. I can only thank Beth for always extending the invite, itβs one of my favourite festive events. :)
Thank you for your kind words Jess! We're pleased that you enjoy the Quiz and we hope to host more! Look forward to seeing you there!
5/5
Bethany Moret has been absolutely amazing through a somewhat challenging move (through no fault of Haart) I would definitely use again and would ask for Beth.
Thank you Sian! Goodluck in your new home! Bethany Moret, Haart Bury St Edmunds
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
Yes. haart won Platinum in The Trusted Agent 2026 awards.