Trusted Agent profile · Bury St Edmunds · Suffolk
★★★★★
1,111 reviews across 3 platforms
1 Cornhill, Bury St Edmunds, Suffolk, IP33 1BE
Part of haart, see every office.
haart's office in Bury St Edmunds, Suffolk, at 1 Cornhill, is rated 4.9 out of 5 across 1,111 reviews on three platforms, including 1,075 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
1,075
Reviews on Google
This office
35
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleMatt made, what I found a very stressful situation, very calming and easy. He was professional, empathetic and friendly and got the job done in a very efficient manor. Thanks Matt and the lovely team. Would definitely recommend.
Thank you for your kind review, look forward to being of assistance in the near future. Matt - Haart Bury St Edmunds
5/5
GoogleJack was sick a lovely person, was very understandable and showed me one of my house viewings very professional and also made me feel so welcomed
Thank you for your kind review. All the best, Jack Taylor - Haart Bury St Edmunds
5/5
GoogleI'm very happy with the service received by Haart, Elle was my main contact and she managed to balance keeping me updated with potential properties while not being too pushy which can make me feel harassed. So a more professional feeling service rather than feeling like I'm on a time share sales pitch. I've now finished my search and won't be in the market for another 5 years but I'll be happy to deal with them again when I'm at that point.
5/5
GoogleWe chose Matt Tilbury to be our mortgage advisor and what a good choice that was! His knowledge and helpfulness is second to none. We had a difficult time trying to buy with purchases falling through, job change, self employment and all those major obstacles that can trip one up. But Matt kept us going with his positive and can-do attitude and we're finally in our dream home. Thank you Matt!
A Google User, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Bury St Edmunds with Matt Tilbury from Just Mortgages. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
5/5
GoogleJoseph Bunce was extremely helpful when I contacted Haart, I spoke to him with a query about a property. As I am a first time buyer, Joseph made everything smooth and easy, and was available for any questions which was extremely warming considering the complexities of being a first time buyer. I wouldn’t go anywhere now due to the excellent customer service I received, Joseph sheds a good like on Haart
Dear Liam Moffat, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents.
5/5
GoogleWould just like to say thank you to Beth for her great customer service! Very professional always happy to help with all of my queries. Thank you to Matt too for taking control of the viewings. Would also like to say totally Covid safe all provisions that were put in place worked well with our viewings. Thank you once again and I will certainly recommend you!
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Bethany Moret & Matthew Taylor - haart of Bury St Edmunds (sales)
5/5
GoogleJust needed to say that we find Hart so helpful and enquiring to find us a new home, very professional and courteous especially Joe & Mel and rest of the team.Very proactive and we are nearlythere on locating our dream property. Mike & Marzena 💪😎👍 …
Glad to hear you found us helpful and professional. Joe Pluck, Melanie Mills - Haart Bury St Edmunds
5/5
GoogleHumeysa Kaya showed us around two houses at the weekend and was very professional and knowledgeable.
I am glad I was helpful on your viewings, it was a pleasure to meet you! Thank You Humeysa Kaya - haart Bury St Edmunds
5/5
GoogleAfter seeing a house I was interested in, I spoke to Mel at Haart and she got me booked in and helped throughout the process. Unfortunately I was unsuccessful with the house, however will look to use Haart again and recommend to others after their brilliant service.
Thank you for your review! It was lovely working with you and I wish you the all best in your search for your new home, We look forward to continuing to help you. -Melanie Mills, haart Bury St Edmunds
5/5
GoogleNadine was so helpful, answering all my questions whenever we needed! Making the whole experience of buying our first house that much easier! Thank you!
Thanks for the review Amelia. Wishing you all the best in your First home. Nadine Smith - Haart Bury St Edmunds
5/5
GoogleHad a viewing on a property in Bury St Edmunds and very helpful and polite with the whole process.Thank you
Hi Stu, Thank you for taking the time to leave a review! Haart - Bury St Edmunds
5/5
GoogleMatt and Beth at Haart Bury St Edmunds were highly professional and showed great sensitivity in working to achieve the sale of my late mother’s house. Careful, expert marketing and dedication to achieving the desired result made it a positive sale experience. Not the cheapest agent but they delivered the goods with a speedy cash sale turnaround.
Thank you for your feedback Mr Crown, we're pleased that you're happy with your experience. If you need anything in future, just call us on 01284 767121 - Bethany Moret & Matthew Taylor - Haart Bury St Edmunds
5/5
GoogleHaving bought and sold a couple of houses in BSE over the last few years we have found Haart to be the best estate agents around here. They’re both professional and down to earth, genuinely care about their clients and have a wealth of knowledge on the local area and market. Matt Taylor deserves a shoutout as he has helped us no end, and a total asset to the company. We’d wholeheartedly recommend Haart Bury St Edmunds to anyone looking to buy or sell - they'll make the process a breeze!
Thank you Jenna, this is great to hear. We're pleased you'd recommend us and if you ever need us in the future you know where we are! Thanks again - Haart Bury St Edmunds, Matthew Taylor
5/5
GoogleMoving to a new area is a daunting experience but Haart have made it so much easier. Bethany at Haart has been excellent in communication and helped us secure our new property. Nadine has gone above and beyond in helping us throughout the process which wasn't easy at all. She is always pleasant, kind, approachable, thinks laterally and kept giving weekly updates which were immensely helpful. Her communication and negotiation skills are ace and she's so passionate about her work. She is a valuable asset to Haart.
Thank you for your kind review, we really do appreciate it. Nadine Smith, Bethany Moret - Haart Bury St Edmunds
5/5
GoogleOur experience of Haart in Bury St Edmunds has been very positive. We have been looking for a home and Beth has been so helpful, professional friendly and positive at all times. She understood what we were trying to achieve and kept in touch about new properties coming on the market and continuously updated us. Thank you Beth for all your hard work! We highly recommend this estate agents.
Hi Lucy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
5/5
GoogleGreat service, especially from Nadine. Thank you!
Thank you for the review! Nadine Smith - Haart Bury St Edmunds
5/5
GoogleWe have nothing but praise for the staff in the BSE office over the last 18 months as they have helped us with a property sale and a purchase. In particular we would like to give credit to Bethany Moret who was extremely efficient, knowledgeable and helpful. We are very happy to have moved into our home in Bury at last and would have no hesitation in recommending the helpful Haarts staff. Glynis and Brian Bradley
Thank you for taking the time to leave your review! I'm pleased we managed to sell and find you your next home! If you ever need us again in future, don't hesitate to let us know! - Bethany Moret, Haart Bury St Edmunds
5/5
GoogleHad two viewings today with Humeysa, she was lovely and kept me at ease during the process. Thank you.
Thank you for taking time to leave me a review! I'm pleased I've been helpful! - Humeysa Kaya, Haart Bury St Edmunds
5/5
GoogleGrateful to Beth and Nadine at Haart who advised us during our long wait to purchase our lovely home. Special thanks to Joe and Megan who accompanied us to several viewings and who's cheerful attitude kept us feeling supported and positive.
Thank you for your review, we wish you all the best in your new home. Beth, Nadine, Joe & Meghan - Haart Bury St Edmunds
5/5
GoogleWe purchased our new home through Joe at Haart. He has been fantastic at communicating effectively & quickly. As well as being helpful, informative, friendly & professional. Mel was great at responding, chasing & helping things move along to exchange. We're not planning on moving again for a very long time but I would not hesitate to use Haart Bury St Edmunds in the future.
Hello Julie, Thank you so much for your kind words. Joe Bunce - Senior Residential Sales Consultant
5/5
GoogleReally helpful staff that helped negotiate some issues on sale and helped with a speedy outcome to exchange and completion and always communicated well. Thank you Nadine Smith, Bethany and team.
Thank you for your feedback! - Haart Bury St Edmunds
5/5
GoogleDespite the fact I’m extremely picky and not the easiest person to deal with the people at Haart are so friendly and helpful. We are yet to find somewhere, but every conversation I have with the team is a good one. Joe pluck and Elliott have been amazing so far and haven’t let me give up on finding the right house. They clearly care about their customers and I’m crossing my fingers we find something perfect soon. Thanks guys!!
Buying a house is a big thing so you're allowed to be as picky as you want! I'm pleased to hear that you're experience so far is going well. Hopefully we can find you a property! - Haart Bury St Edmunds, Elliot Piper & Joe Pluck.
5/5
GoogleExcellent service from all the staff. Very efficient and made the whole process easy. Incredibly good communication, professional but equally friendly and always helpful. This is the second time that I have used Haarts in Bury St Edmunds - once to buy, once to sell and I would have no hesitation in using again or recommending. In this day and age where customer service seems to be so unimportant for many businesses, this team are nailing it, thank you
Alison, this is great to hear. I'm pleased that you're a returning customer and even more pleased we impressed you the 2nd time round!
5/5
GoogleExtremely impressed with Haart Bury St Edmunds. From start to finish buying our property has been as easy as possible, despite a few hicups which couldn’t be avoided the transaction has been very smooth from viewing the property to exchanging (about to complete next week). Big thank you to Beth Moret and Harriett-Isabella Smith who have been excellent throughout.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for you feedback. If you ever need us in the future, don't hesitate to get in touch. Kind Regards, Harriet Smith- Haart of Bury St Edmunds (sales)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Bury St Edmunds won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bury St Edmunds.
