Every review we hold for the Bury St Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAwesome had such a lovely experience getting a house in Suffolk with Haart Estate . Such wonderful proffessional fast treatment from Jack Taylor . Always friendly and updated us in the whole process xx
Susan · 13 February 2026
Agent replied · 13 April 2026
Thank you for an amazing review! We wish you all the best in your new home. Jack Taylor - Haart Lettings Bury St Edmunds
★★★★★ 5/5
GoogleSold house through Haart BSE and they were great throughout managing all viewings, as well as keeping me fully up to date throughout the process to completion, keeping all parties informed. Thanks to the whole team there, and especially Nadine for all the help post sale!
Joe · 24 November 2023
Agent replied · 21 June 2024
Thank you for your kind review. So pleased you had a great experience throughout. Best wishes, Nadine Smith and the team at Haart - Bury St Edmunds
★★★★★ 5/5
GoogleI have recently dealt with Nadine Smith for the sale of a property and highly recommend haart if you are looking to sell. I also used the solicitors that were recommended by them who I wouldn’t hesitate using again in the future. Great service ⭐️ ⭐️⭐️⭐️⭐️
Charmaine · 24 November 2023
Agent replied · 21 June 2024
Thank you for such positive feedback. All the best. Nadine Smith - Haart Bury St Edmunds
★★★★★ 5/5
GoogleWe were helped by Beth of haart Bury St Edmunds and she was incredible. Beth possesses the enviable talent of being able to communicate effectively and quickly, which is so important when the housing market moves so quickly. I always looked forward to her calls and she made the process of choosing our next home fun!
Haart has been a great choice for us - we have felt supported and valued. Thank you!
Carolyn · 24 April 2020
Agent replied
Thank you for feedback, this is great feedback for us and we're really pleased that you've used us.
If you need anything, don't hesitate to contact us and we wish you the best in your new home!
★★★★★ 5/5
GoogleHumeysa showed us round the property in a very professional way explaining everything we needed to know , much appreciated
Roy · 1 June 2026
Agent replied · 22 June 2026
Thank you Roy for your feedback, I am glad I was helpful!
Humeysa Kaya - haart Bury St Edmunds
★★★★★ 5/5
GoogleBeen trying to sell a retirement property for almost 2 years through several agents. Haart not only sold the flat but got a better price than expected. Beth and then Nadine kept me fully informed and were easy to contact and quick to respond to queries. Excellent service
David · 25 September 2023
Agent replied · 21 June 2024
Hi David,
Thank you for the kind review. We're pleased to hear about your experience when selling your flat. Don't hesitate to contact us should you need anything in the future. - Nadine Smith & Bethany Moret - Haart Bury St Edmunds
★★★★★ 5/5
GoogleAbsolutely first class service from the team at Haart, Bury St Edmunds, special mention for Melanie Mills, who has done an excellent in regards to our sale, has always been there if needed, and willing to go that extra mile, top quality service, would recommend Melanie and Haart to any friends.
Thank you so much for making this move possible,
Best Regards
John & MaggsPositiveResponsiveness, Quality, Professionalism, Value
John · 22 June 2021
Agent replied · 21 June 2024
Thank you for your kind review, we are so pleased you are on your way to your new home. Kind Regards Mel & the team.
★★★★★ 5/5
GoogleNadine was great at advising and supporting the sale of my property. She chased providers on my behalf and went above and beyond during the final stages of my sale. Thank you.
Claire · 11 August 2024
Agent replied · 25 August 2024
Thank you for the feedback.
I'm pleased this has been your experience when selling a property! - Haart Bury St Edmunds, Nadine Smith
★★★★★ 5/5
GoogleAfter a very fast and efficient service from viewing to offer acceptance Sonia took over. I always found her proactive, driven and patient. For someone like me buying on their own for the first time it was fantastic to feel like I had someone working with me as closely as she did, even when the process started to seem like it was dragging. I had a wonderful experience working with her. Thank you Sonia.
Paul · 29 July 2019
Agent replied
Paul Stott, thank you for your kind words and this wonderful review!
★★★★★ 5/5
GoogleJack did a fantastic job showing us a home and made sure we had answers to all the questions we asked ahead of time. If we asked a question he didn't initially have the answer too we knew he would help us later on. All in all really great and easy going person to work with and I would definitely recommend more people to go through Haart just to have a chance to work with Mr. Taylor.
Kyle · 27 September 2024
Agent replied · 25 October 2024
Kyle thank you so much for the kind review. It was a pleasure to help you with your rental search. All the best- Jack Taylor haart Lettings
★★★★★ 5/5
GoogleJoe Pluck showed us around two properties this morning and was super helpful with each. He was knowledgeable, knew about each of the properties and the areas they both were in. He was kind and friendly. Many thanks Joe
Liam · 23 March 2024
Agent replied · 21 June 2024
Thank you for your kind review, I am excited to help you along your way at finding your next property! Kind regards, Joe Pluck - Haart Bury St Edmunds
★★★★★ 5/5
GoogleFrom start to finish of selling my house Haart have been fantastic. The service, professionalism and communication from the team have been excellent. In particular Beth, Justine and Nadine were all really great in helping me sell my home. Highly recommend, thank you.
Mike · 24 December 2023
Agent replied · 21 June 2024
Thank you for the kind review ! We're pleased that you've had a good experience when selling your home!
If you ever need us in future , don't hesitate to let us know - Haart Bury St Edmunds, Nadine Smith, Justine Hoy & Bethany Moret.
★★★★★ 5/5
GoogleJack Taylor was extremely helpful & assisted us in securing our property in double quick time. Thank you to all the staff in the Bury office who helped.
Stuart · 25 September 2024
Agent replied · 25 October 2024
Thank you for your kind review. All the best, Jack Taylor - Haart Bury St Edmunds
★★★★★ 5/5
GoogleVery pleasant agent Humeysa. Viewing on time and accurate information about the property. Will definitely use again.
Tony · 8 June 2026
Agent replied · 22 June 2026
I am pleased you were happy with the service. Thank you!
Humeysa Kaya - haart Bury St Edmunds
★★★★★ 4/5
GoogleThank you to the prompt assistance from Shannon Renforth!
Sheleen · 1 August 2026
Agent replied · 22 August 2026
Thank you Sheleen! - Shannon Renforth , Property Management Bury St Edmunds
★★★★★ 5/5
GoogleOver the years I’ve dealt with property matters both ownership and as a landlord I’ve dealt with a wide range of estate agents right from the smallest budget operations up to the top end plus a few even a few rogues in brogues …..My review … More
Robert · 20 September 2025
Agent replied · 27 September 2025
Hello Robert,
Thank you for taking the time to leave such a kind review for me! … More
★★★★★ 5/5
GoogleWe want to say a big THANK YOU to all the lovely team in Haart who helped us selling our house easy and stress free.
Matt who was lovely and was the first person we dealt with to the lovely and brilliant Nadine Smith who was so professional and got the work done so efficient.
I would definitely recommend Haart for the sale of your house.
We couldn't have been happier with the service!
Catalina · 18 October 2024
Agent replied · 25 October 2024
Hello Catalina,
Thank you for taking the time to leave a review for us!
We're pleased to hear that throughout the process of selling your property, you were pleased with the service you received. If you ever need anything again in the future, don't hesitate to get in touch! - Haart Bury St Edmunds, Nadine Smith & Matt Taylor.
★★★★★ 5/5
GoogleNadine has been absolutely brilliant in supporting and guiding me throughout my first house purchase! She has always been so kind and helpful therefore having such a positive experience with Haart!
Lucy · 26 July 2024
Agent replied · 25 August 2024
Thanks Lucy, much appreciated. Good luck in your new home. Nadine Smith - Haart Bury St Edmunds
★★★★★ 5/5
GoogleI have recently, and am still going through, the process of buying and selling a house and Elliot at Haart Bury St Edmunds and his team have been absolutely superb in supporting us in trying to find the right house for us. I would like to thank them for being professional, kind and pro-active and would recommend them to anyone who is concidering to buy and/or sell their house! Thank you Elliot.
Amanda · 29 July 2019
Agent replied
Dear Amanda Everett, Thank you for leaving such great and detailed feedback about your experience with haart Bury St Edmunds estate agents. We always love to receive great feedback! We wish you all the best with your sale and purchase!
★★★★★ 5/5
GoogleI worked with Joseph Bunce and his team in the Bury St Edmunds branch who helped us sell a property in Bury St Edmunds for my elderly mother. This was all during a very difficult and challenging time for the family. They were fantastic, very professional, stayed positive when we had to make changes and helped us through the whole process. I highly recommend them to anyone buying or selling a property. Richard.
Fat · 25 December 2018
Agent replied
Hello Richard, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling the property in Cockfield. We hope your mother has settled in well, if there's anything else we can help with at all in the future please don't hesitate to contact Joseph. Thank you again for your star rating! Regards haart Bury St Edmunds
★★★★★ 5/5
GoogleWe had a house viewing today with Humeysa Kaya and it was great. She was very helpful.
Arnel · 1 June 2026
Agent replied · 22 June 2026
Thank you for the feedback! - Humeysa Kaya, Haart Bury St Edmunds
★★★★★ 5/5
GoogleCan’t recommend all the estate agents enough at Haart , a special mention to Bethany who I mainly dealt with and was an absolute pleasure . Nothing was too much trouble and I was always informed throughout the process of purchase .
Complete professionalism from beginning to end , emails and phone calls were responded immediately which made it less stressful
Thank you all
Kathleen · 15 September 2021
Agent replied
Thank you for your kind words. We're pleased that you've been happy with the service you've received. If you need any help in the future, don't hesitate to get in touch. - Bethany Moret - Haart Bury St Edmunds
★★★★★ 5/5
GoogleHaart’s behind the scenes little gem is Nadine, the Move Manager, who doggedly progresses the sale by negotiating between seller and buyer and their respective solicitors. She keeps the momentum going between the parties and informs everyone of latest developments. She is absolutely invaluable. What a star!
Sarah · 13 September 2025
Agent replied
Thank you Sarah! This is great to hear and we're pleased that the sale has now exchanged! If we can be of any help in the future, just let us know! - Haart Bury St Edmunds, Nadine Smith
★★★★★ 5/5
GoogleSpecial thanks to Jack Taylor-Balls for taking me through the whole process with precision making sure i am well informed with whats expected of me . I wud definitely do more business with you buddy ✌🏾 …
Admire · 23 March 2024
Agent replied · 21 June 2024
Thank you so much for your kind words, it was a pleasure helping to find you your new property - Jack Taylor-Balls, Haart Lettings Bury St Edmunds
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