Bychoice Bury St. Edmunds reviews

★★★★★ 5/5

Trustpilot

Excellent service from Sudbury office.

Our property was sold quickly and for the asking price when other properties were sticking.

Richard · 29 July 2025

★★★★★ 5/5

Google

Bychoice, are in my opinion, provide a very proactive and reactive service. Our property was presented perfectly on their website and literature. …

Ruth · 15 April 2025

★★★★★ 5/5

Google

Recently purchased a house through bychoice and I have to say the service has been impressive to say the least. I work in the industry so it’s safe to say I have a certain expectation which I can say was exceeded without a doubt. Charlotte …

Joshua · 15 April 2024

★★★★★ 5/5

Trustpilot

Outstanding Service. Highly Recommend

ByChoice provided an excellent service from start to finish in selling my property.

Michelle · 25 July 2025

★★★★★ 5/5

Trustpilot

Bury St Edmunds team

Bury st Edmunds team have been a pleasure to deal with and sold our house not once but twice within the space of a few days. They have always been friendly and helpful. Thank you from Lucy and Danny

Lucy · 24 February 2022

★★★★★ 5/5

Google

A very professional & pro-active experience received from the team. Great communications during viewing arrangements, unfortunately the seller had a change of heart & withdrew from the market. I would certainly use again & recommend Bychoice.

Steve · 3 June 2022

★★★★★ 5/5

Google

Richard Gosling provided a very helpful, informative and professional service in response to my inquiry about the sale of a holiday lodge. On the basis of my experience, I can thoroughly recommend Bychoice estate agents.

JOHN · 30 May 2022

★★★★★ 5/5

Trustpilot

Brilliant communication and assistance…

Brilliant communication and assistance with our purchase from start to finish. Thank you Keeleigh, Matt, Jordan and the whole team

Constantin · 25 February 2022

★★★★★ 5/5

Google

I recently brought a house that was listed with ByChoice - their help, assistance and overall customer service was excellent. Their camp had their ducks in row from the offset. Would definitely recomend them.

Janine · 30 May 2022

★★★★★ 5/5

Trustpilot

Excellent Engaging Proactive Agent that Go Beyond the Norm to Get Things Done

I have just moved house and can honestly say it would not have happened without the commitment, tenacity and resilience of Oliva Marks. She is an excellent, engaging and determined agent that goes beyond the norm to get a sale completed. 5 stars every day of the week.

Consumer · 6 December 2023

★★★★★ 5/5

Trustpilot

A1 House purchase experience

Olivia and Ted dealt with the purchase of our house. They looked after us every step of the way, with nothing being too much trouble. They chased up queries so that we didn’t have to and ensured that our experience came with as little stress as possible. They we professional, efficient and always engaging and friendly. We now have a beautiful dream home and are so incredibly grateful! Thank you :)

Mrs · 19 April 2021

★★★★★ 5/5

Google

We sold a plot of land through Lewis after some initial input from Richard - they are both very knowledgeable and highly customer focused. It wasn't the most straightforward of circumstances given the current economic climate, but Lewis …

Glen · 15 April 2024

★★★★★ 1/5

Google

Don't know their facts causing us to lose a application on a property after already being messed around with viewings. Certainly won't be using them again.NegativeQuality, Professionalism

Colin · 25 August 2022

★★★★★ 5/5

Google

Throughout the purchase and subsequence rental of an investment property, charlotte at ByChoice has been excellent. great communication and thorough with paperwork at all times. would highly recommend.

Michael · 30 May 2022

★★★★★ 5/5

Trustpilot

Very helpful from 1st viewing to…

Very helpful from 1st viewing to exchange.

Mr · 17 June 2025

★★★★★ 5/5

Trustpilot

The Bury St Edmunds team are fantastic

The Bury St Edmunds team are fantastic! From start to finish, they have been by our side and keeping us going with our sale. Not sure what number house this sale was as there have been a few, but each time we receive the same impeccable service. Thank you guys!Best wishes, Jane and John

Jane · 11 February 2022

★★★★★ 5/5

Google

Friendly and helpful people

Mark · 15 April 2025

★★★★★ 5/5

Trustpilot

Great service…

The agent I dealt with at Bychoice was professional and provided regular updates. I was happy with the advice provided and the agent steered me through the process of the sale, as it was not a process with which I was familiar. From start to finish I found Bychoice to be excellent

Jon · 28 February 2022

★★★★★ 5/5

Google

First Class service ! Attention to detail is fantastic and always prepared to go the extra mile. Lewis in particular showed fantastic customer service. I wouldn't hesitate to recommend ByChoice.

Stephen · 31 May 2019

★★★★★ 1/5

Trustpilot

Very unprofessional

Very unhelpful, never get back to you on any feedback or have any real contact. No apologies when failing to turn up for a viewing. Staff are rude.

Selina · 22 February 2024

★★★★★ 5/5

Google

We bought our home through Bychoice, Elycia, and she was marvellous. She was very helpful, answering our questions and letting us access the house when we needed to measure rooms when we found out we had the house.

Kerry · 23 May 2023

★★★★★ 5/5

Trustpilot

Successful sale

Very helpful very patient in difficult circumstances and very professional

Bill · 18 November 2024

★★★★★ 5/5

Trustpilot

Professional and efficient

Despite a number of particularly challenging events, the staff at Bychoice in Haverhill proved to be professional, supportive and upbeat throughout, which resulted in the sale going through. I’m very grateful to Matt, Mel, Keeleigh and Jordan for their continued efforts over the past few months.

Emmajs · 17 June 2022

★★★★★ 4/5

Trustpilot

Good overall experience

I have bought and sold many times over the years. I Have found Bychoice honest, straightforward and friendly to deal with.

Michaela · 23 April 2021