Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotUsed by choice to sell our property and…
Used by choice to sell our property and what a star Jordan and his work colleagues were in dealing with our sale after it having to go back on the market three times through no fault of there’s. Would I use them again, would I recommend them - absolutely.
Anthony · 10 December 2021
★★★★★ 5/5
Trustpilotvery easy transaction,nothing was too…
very easy transaction,nothing was too much trouble at the bury st edmunds branch,kept well informed at all times,highly recommended
Sean · 25 June 2021
Agent replied · 30 September 2023
Thank you Sean, you're feedback has been passed over to the Bury team!
★★★★★ 5/5
GoogleWe recently bought our house through ByChoice and the team were excellent. We had experience with Imogen and Charlotte and they were great, personal, attentive and we always got a prompt response to any queries. Would highly recommend.
Oliver · 31 December 2022
★★★★★ 4/5
Google"Liked it". Only have nice things to say about Elycia, Charlotte & Harry.
Marilyn · 3 June 2021
Agent replied · 30 May 2023
Thank you Marilyn, we appreciate your comments!
★★★★★ 5/5
GoogleEasy to deal with, would use next time if I were to let out my property again
Peter · 30 May 2020
Agent replied · 30 May 2023
Thanks Peter!
★★★★★ 5/5
GoogleNice people to do business with. Very support and helpful.PositiveProfessionalism
Ray · 25 August 2021
Agent replied · 30 May 2023
Thank you Ray!
★★★★★ 5/5
TrustpilotWe purchased a house through By choice…
We purchased a house through By choice who kept us updated on at least a weekly basis.
Donna · 14 December 2023
★★★★★ 5/5
TrustpilotKeeleigh
Keeleigh, Jordan, Matt and Mel are amazing at what they do. I had a very difficult sale and they really pushed it trough. Outstanding professional understanding reliable and patient. I can’t praise them enough.
April · 25 March 2022
★★★★★ 5/5
GoogleMost excellent and personable service.
Christopher · 30 May 2021
Agent replied · 30 May 2023
Thank you Mr Coleman. Charlotte and her team work ever so hard for their clients.
★★★★★ 5/5
TrustpilotProfessional
Professional, friendly, approachable team. In what was a long and sometimes difficult process Jordan always communicated what was going on, chased things up and always came back to me. Would recommend the Haverhill ByChoice team
Charmaine · 30 June 2021
★★★★★ 4/5
TrustpilotLovely people and always ready to help.
Rating only, no written review.
Paul · 3 September 2025
★★★★★ 4/5
GoogleRating only, no written review.
W · 30 April 2025
★★★★★ 5/5
GoogleRating only, no written review.
Heidi · 15 April 2024
★★★★★ 1/5
TrustpilotAvoid at all costs, ByChoice Sudbury Branch.
Avoid at all costs.
Jake · 11 July 2023
Agent replied · 25 July 2023
Hi Jay, thank you for taking the time to leave a review. Unfortunately the trust who are dealing with the sale of these properties requested the prices increased following on from the offer you made on the property. We have made several calls and messages to you since to inform you of this and that your offer had been declined without reply. As you were not returning our calls we assume you are no longer interested in the property. It’s great to hear you have now moved into your new home and we wish you all the best!
★★★★★ 4/5
GoogleRating only, no written review.
Caroline · 2 September 2022
Agent replied · 30 May 2023
Thanks Caroline!
★★★★★ 5/5
GoogleRating only, no written review.
Charlie · 3 August 2022
Agent replied · 30 May 2023
Thanks Charlie!
★★★★★ 4/5
GoogleFriendly staff
Pedro · 30 May 2021
Agent replied · 30 May 2023
Thanks Pedro!
★★★★★ 5/5
GoogleRating only, no written review.
Sue · 30 May 2020
★★★★★ 5/5
GoogleRating only, no written review.
Ben · 31 May 2019
★★★★★ 5/5
GoogleRating only, no written review.
Jess · 31 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.