Trusted Agent profile
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★★★★★
170 reviews across 1 platform
39-41 King Street, Mildenhall, Bury St. Edmunds IP28 7EZ
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's Bury St. Edmunds office at 39-41 King Street is rated 4.6 out of 5 across 170 reviews on 1 platform, including 170 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Bury St. Edmunds office, from every platform, shown as written. First names only.
5/5
GoogleKerry was absolutely wonderful finding us a home that fit our needs. She was kind, attentive and wonderful at her job. Thank you, Kerry! We are so grateful for you and all your hard work.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased our property through Abbotts. Jamie Daniel, Senior Sales Negotiator, managed the whole process from showing us round the property through to exchange. Jamie and Alex have gone above and beyond to ensure the smooth process of the exchange, helping us to follow up with solicitors and providing advice every step of the way. They were always available to speak with us and ensured great communication with our sellers. If we ever go through the sales process again, then I'll definitely be calling Jamie and his team to manage the sale.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEverything from the viewing to the moving in was a great experience me and my partner are very happy with our new flat and hope our little boy loves it to when he is born
We're thrilled that you had a great experience with us from start to finish! We hope your new flat brings happiness to your growing family. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHave to say thank you to Gemma at Abbotts Bury St Edmunds, she could not have been more professional, helpful and knowledgeable about the area and the properties available. With us not knowing the area very well, Gemma escorted us from property to property and spent a lot of time trying to help us find the ideal property, that would meet our needs. If our dealings with Gemma are a reflection of the whole team, then you can't go wrong asking them to assist with your property needs.PositiveResponsiveness, Professionalism
Hi Steve, Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
5/5
GoogleSix months ago I used Abbotts to find a flat in Bury. As you know these places go fast. Nicole was able to show me two flats the same day I called. She even showed me a place that wasn’t even advertised yet. I now call that place home. Give them a call and ask for Nicole. You won’t regret it.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGemma is truly exceptional!! She is very professional, and incredibly prompt in responding to all our needs and questions. We are so grateful that she made the stressful process of moving so much smoother. Thank you, Gemma!
Thank you for leaving us your superb 5* review Kyra. Best wishes, Lucy, Customer Relations.
5/5
GoogleGemma and Kerry were absolutely amazing no faff, no smoke or mirrors just cared about getting us into a property we fell in love with open, honest and transparent from start to finish. Highly recommend they gave me faith back In an industry I wasn't particularly looking forward to dealing with. Thanks again you two.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a fantastic experience with Jamie Daniel as our mortgage advisor. He was incredibly helpful, honest, and worked tirelessly to find the right lender for us. We truly felt listened to throughout the process, and all of our concerns …
Thank you for sharing your positive experience with Jamie Daniel as your mortgage advisor! We are thrilled that Jamie provided such exceptional service and helped you find the right lender for your home. We truly value your satisfaction and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe purchased our property that was for sale with Abbotts. Jamie Daniel, Senior Sales Negotiator, managed the whole process from showing us round the property through to exchange. He was absolutely brilliant and we cannot praise him enough. Jamie was very quick to respond to our calls and queries and ensured that when he was on holiday, there was someone to cover him. Everyone we dealt with at Abbotts was friendly and very helpful. A very pleasant experience.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleGemma has been so attentive and kind when answering all questions me and my family had before our move. Can't recommend this letting agents enough. Especially Gemma who was always on hand to help.
Many thanks Kate for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSo far so good. Just set up a new tenancy with Abbotts after moving into the area. Gemma has been extremely helpful and happy to answer any questions I had about my new tenancy. Made the process really quick and painless, which I've not had with other estate agents. Brilliant team at Abbotts
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently signed on a rental property with Abbott's and we had such great experience! Gemma & Kerry were very quick to respond and even went above and beyond and did a face time walk through of the property, measured for us and all! We HIGHLYrHIGHLY them for your future home! Thank you for making our first time move to UK that much better. We feel very much at home.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
5/5
GoogleMany thanks to the wonderful Lettings and Sales team at Abbotts in Bury St Edmunds. Tom and Kerry were very helpful in helping me source a new rental property, showing me around properties that suited my needs and requirements quickly, efficiently and answering all my questions. Thanks again to Jamie and Steven for selling my property for a great price too. To show my many thanks, I even took the four out for dinner!
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
5/5
GoogleMy husband and I recently had the pleasure of meeting and dealing Maddie and couldn’t be happier with the experience. From the moment we expressed interest in the property, she guided us through every step of placing an offer with clarity …
Thank you for choosing us, we are honored to have been a part of your home-buying journey! We are thrilled that Maddie and Mark provided you with exceptional service, from start to finish. Congratulations on finding your dream property, we … More
5/5
GoogleAbbotts has been extremely helpful and polite. Moving house is always a stressful period with so much to think and take care of, but this team has done everything they could to make our transaction as smooth as possible. Special shout out to Kerry and Nicole that have been absolutely lovely 😊 …
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently signed on a rental property with Abbott's and we had such great experience! Gemma & Kerry were very quick to respond and even went above and beyond and did a face time walk through of the property, measured for us and all! We HIGHLYrHIGHLY them for your future home! Thank you for making our first time move to UK that much better. We feel very much at home.
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
5/5
GoogleJust purchased a property through Abbotts. Massive thank you to Ivi for all your help & support. Nothing was to much trouble, you always greeted us with a smile and friendly welcome when viewing the property. Would recommend Abbotts in the future!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJerry Brady was professional and helpful. A good ,no hassle service. My house was ket and everything arranged for me Would recommend Thank you
Many thanks Sue for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerry at Abbotts recently found us a Tenant, the process was rapidly and very professionally dealt with and we are extremely pleased with the outcome. Both Kerry and Gemma were extremely helpful and it was a pleasure to communicate and do business with this team.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKerry was an amazing agent, as she listened to my wishes, caringly, sought out multiple places that accomplished them. She efficiently followed up and was always punctual. I highly recommend her to assist one in finding their desirable home.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a property visit today conducted by Sean King, All went great told me he would liaise with our landlord if any there was any concerns The visit completed thoroughly, quickly and he was very professional, would highly recommend!
5/5
GoogleWe bought our first home just before lockdown and had several issues where people were working from home. Jamie went above and beyond to help us, our experience could have been so much more stressful if it wasn’t for Jamie’s help! Jamie was professional and friendly - when the time comes to sell our first house we will definitely be going to Jamie.PositiveQuality
Hi Jay, Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
5/5
GoogleMy husband and I are from overseas and Nicole made the process of letting here in beautiful Bury St Edmunds an absolute breeze. She was very responsive and patient with us, and helped to take the initiative to answer questions we didn’t even know to ask. Thank you!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have recently got a property to rent through Abbotts,Gemma was really of great help,she has helped me a great deal,excellent service from her. I would recommend Abbotts👌🏾👌🏾👌🏾 …
Hi Tendai, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts Countrywide's Bury St. Edmunds office has 170 reviews across 1 platform: 170 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Abbotts Countrywide is rated 4.6 out of 5 across all 170 reviews, and 4.6 out of 5 on Google from 170 reviews, checked 9 October 2026.
Abbotts Countrywide, 39-41 King Street, Mildenhall, Bury St. Edmunds IP28 7EZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.