Trusted Agent profile · Burton upon Trent, Staffordshire
★★★★★
442 reviews across 2 platforms
14 Market Place, Burton upon Trent, Staffordshire, DE14 1HA
Part of Surelet, see every office.
Surelet's office in Burton upon Trent, Staffordshire, at 14 Market Place, is rated 4.5 out of 5 across 442 reviews on two platforms, including 298 Google reviews rated 4.3.
Every review we hold for the Burton upon Trent office, from every platform, shown as written. First names only.
5/5
GoogleHave used Sure lettings for 12 months , Kleo, our main contact has been helpful, professional and knowledgeable in helping us , as new landlords, manage our properties. Has kept us updated with any issues with the tenants as well as keeping us ahead of our requirements. Would be happy to recommend.
5/5
GoogleExccelent service. Jessie was wonderful in finding me a property to rent, she showed be around three properties and I was gutted that I didn't get either of the first ones but super happy with the property I just got the keys for. Third times the charm. Highly reccomend this agent for looking for somewhere to rent.
5/5
GoogleI have been renting a place from Surelet since 2015 and back then I dealt with Matthew Talbot who, unfortunately, turned out to be rather unhelpful. However since James Norman has started to look after the property I could not complain. I was delighted with the service James has provided throughout my tenancy and he is definitely an asset to Surelet.
Hi Aleksandra, thanks for taking the time to leave a review, sorry to hear that you didn’t have the best experience at the start, Matthew hasn’t been in the business for a number of years. James is a superstar, really pleased to hear that you have had been delighted with his service.
5/5
FacebookI am proud to recommend Mrs jennifer smith, for a selfless and reliable investment service, I was constantly looking for a reliable platform to invest and my friend introduced me to her platform and I realized this is the best platform to invest on because she maintains discipline in her investment,relationship and strategies to ensure the complete transparency and credibility of her investors. if you want to be financially successful invest in her platform now, Contact her Via:Email: jenifersmith1100@gmail.comWhatsApp: +17816060994
5/5
GoogleI had a fantastic experience with sure sales and lettings. From the moment I contacted them, their professionalism and expertise were evident. They went above and beyond to help me find the perfect property and provided exceptional customer service throughout the entire process. I was impressed with their knowledge of the market and their ability to negotiate a great deal for me. I highly recommend this company to anyone in need of sales and lettings services. They made the process seamless and stress-free, and I couldn't be happier with the results. Thank you for your outstanding service!
We are absolutely thrilled to hear about your fantastic experience with Sure Sales and Lettings Emma. Thank you for your kind words regarding our professionalism and expertise. Our team is dedicated to providing the best possible services and ensuring that you have a seamless and stress-free experience. It is wonderful to know that we were able to assist you in finding the perfect property. Your recommendation means a lot to us, and we appreciate it. :)
5/5
FacebookRecently dealt with Jess at Sure Lettings and can’t thank her enough for finding us a fantastic house/location in such a short turnaround time too / I was getting no where with other letting agencies - Jess went over and above and came up tops. I would definitely recommend her to both tenants and landlords .
Thank you so much for your review Laura, we are so happy that you are all settled and wish you all the best! :)
5/5
GoogleBeen with Sure for more than a year now. Really thoughtful and quite prompt with responding to my needs as a tenant under their agency. Jessie has been a standout as a point of contact throughout, dealing with issues swiftly and gracefully. I only have good things to say really!
5/5
GoogleSure Let have been looking after my property for 15 years, they have been absolute please to deal with, the communication has always been first class, if you would like to a company to look after your property i would very much recommend.
5/5
GoogleSure Lettings provided excellent service in my recent property rental experience. Their professionalism and responsiveness were outstanding, especially Millie, who handled my application efficiently and was always available for questions. The process was smooth and stress-free, and I highly recommend Sure Lettings for their reliable and prompt services.
5/5
GoogleSure Lettings is the best I had a wonderful experience with them house hunting was made easy. They team is very kind and they took their time to guide us through the process thank you sure Lettings 😊 …
5/5
FacebookWorking with sure Lettings has been great! Jess the Lettings agent who was in contact with me was an absolute pleasure to work with! Very friendly, very informative, very helpful and always got back to me as soon as she could! The process was smooth and fast! Highly recommend and THANKS!
Thanks so much for your review Jordan, il be sure to pass the feedback on.
5/5
GoogleI really like them. They are very professional and in the same time friendly. My queries are sorted out very quickly. They are replying to email in no time. I like this Tenancy Managemen website where I can check everything about my tenancy and raise issues. I'm renting property from them for a few years now and never had any troubles 😀 …
Thank you Joanna :)
5/5
FacebookFirst of all I would like to thank Jessica Thompson and Tom Rowland for all the help and support to get me my new place, they have been amazing and made everything so easy as obviously they handled all the paperwork side of things so I didn't have to worry about anything like that. All I did was provide the relevant documents and it was all sorted out for me by these two great individuals. So easy to work along side. I honestly can't thank you enough. They make suresales and lettings seem like a great company to go to for future properties and I would definitely recommend this company to everyone. Happy New year guys, hope you all have a great one.
5/5
GoogleJust got a flat from this letting agency, i couldnt be more happy with the quality of service, a lady named Jessica went above and beyond to help me with my application and my guarantor. I would highly recommend anybody looking for a place to use this letting agency
Thanks Andrew
5/5
FacebookI would like to say thanks to Sophie Barley. Comunication with Sophie was amazing. Everything was very fast and easy for us. I really like the system what Sales&Lettings use because it is not necessary to go to office and sign all documents, you just sign everything over your email and that´s it. :)
Thanks Hana, glad you found it so easy ????
5/5
GoogleRe: James Norman Surelet have been fantastic with us in the years we have dealt with them. I would especially like to thank James for being a star. Hes gone above and beyond to help us with everything and anything we have needed even out if working hours. Thanks for everything James
Thanks for the lovely review Katie
5/5
Googlethe letting agency has been nothing but helpful from the point of viewing. i found myself in an unpleasent situation regarding a previous letting agency and Sure were nothing but understanding ensuring my wellbeing was kept to there highest priority and also providing reasurance #:)
5/5
FacebookFrom my first enquiry about selling my house, Phoebe couldn't have possible been any more helpful. She has made every step of the process as stress free as possible! I've been notified of every viewing, offers on the property and once offer had been accepted kept up to date on proceedings. I would highly recommend the team at sure sales and lettings to all of my friends who are thinking of selling their houses from now on and in particular Phoebe as she has been very thorough in all aspects of this sale! thank you so much Phoebe 😁😁
5/5
GoogleCommunication with Andrew Sharpe was excellent . Special thanks to Phoebe Davies-Gibbs for her part in our bungalow purchase between the seller and ourselves. Nice to be able to leave a good review. For transparency we have no relationship with either company or staff.PositiveResponsiveness, Professionalism
Thank you so much Steve, it's been a pleasure to help.
5/5
FacebookWhile planning to move to derby, I searched for a suitable and affordable property on zoopla in last September and targeted a terrace house. My agent Phoebe Davies-Gibbs is so helpful, especially to me buying a house in UK from Hong Kong. Phoebe arranged my friend in UK to view the property, also put much effort to accelerate the process since my lawyer was slow🤥 And now, I’ve moved in to my house, it’s really nice. Thanks Phoebe!
5/5
GoogleVery good sales and letting team. Millie was amazing helping me with my apartment, always replied fast and had good communication with me. Managed to find somewhere very quick that was perfect for me and was a smooth and easy application.
5/5
GoogleVery friendly and professional, we received the time and all the information we needed to visit this proprety. Thank you Shahzaib
5/5
GoogleRob and Charlotte were fantastic showing me around the property, made me feel confident I was in good hands. All my questions were answered with enthusiasm. The process was really efficient, I viewed the property on a Tuesday and was offered the apartment on the Friday. Tip top job!
Thank you Simon for the lovely review :)
5/5
FacebookAmazing service! The people from the office were responsive and helpful, referencing was smooth and quick ! Thanks to Jessica who was amazing from the viewing to helping me to move my belongings into the flat as I was all on my own. Strongly recommended 🙏
Thanks Kristina! We hope you are enjoying your new home :)
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