Trusted Agent profile · Burton Upon Trent

Frank Innes Burton Upon Trent reviews

4.7

★★★★★ Excellent

313 reviews across 1 platform

184 High Street, Burton Upon Trent, DE14 1HN

Frank Innes's office in Burton Upon Trent, at 184 High Street, is rated 4.7 out of 5 across 313 reviews on 1 platform, including 313 Google reviews rated 4.7.

4.7 / 5

313

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Burton Upon Trent office, from every platform, shown as written. First names only.

5/5

Google

Very nice and professional tenancy agents and negotiators. Amy in particular is an absolute star, very helpful and caring. Will resolve any of your problems and answer your questions. Shes brilliant and i can 100% reccomend renting a place from this agency.PositiveResponsiveness, Quality, Professionalism

Karolina · 27 August 2020

Agent replied · 6 July 2023

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

5/5

Google

Alice, Dayne and Brandon have all been first class. Communication has been spot on throughout.

Eddie · 2 December 2023

Agent replied · 1 January 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic Niamh helped us out and was in constant contact with us and took all the stress out of looking for a new home.

Carl · 1 April 2023

Agent replied · 31 May 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazing experience, and especially from Niamh. She was super-efficient, extremely friendly, and made the entire process simple. A pleasure to deal with and an absolute credit to the company. Thank you.

Dave · 6 July 2022

Agent replied · 6 July 2023

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

I am leaving this review for Brandon Mellon he has been so helpful throughout the process of finding our perfect home he has regularly kept in touch making this process that little bit easier

Emma · 27 July 2024

5/5

Google

5* service provided by Niamh and the lettings team. 4 working days from viewing a property to moving in. Highly recommend these guys!!

Ian · 1 April 2023

Agent replied · 31 May 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Sam and Sarah @ Frank Innes Burton have both been very helpful and nothing was too much hassle. Sam the mortgage adviser is very knowledgeable and managed to get us a interest rate lower then we previously expected. Would highly recommend to anyone.

Daniel · 7 July 2019

Agent replied · 6 July 2023

Hi Daniel, thank you for taking the time to leave your review and 5* rating. Your kind words are appreciated. Best wishes, Mark

5/5

Google

Very friendly and hassle free service, they went the extra mile which is deeply appreciated.

Phil · 15 October 2023

Agent replied · 29 October 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The staff were very polite and helpful , very easy to get hold of and very professional. Would suggest to anyone seek housing

MON3Y · 6 February 2023

Agent replied · 6 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Would highly recommend these guys. Used them to rent out my property they got it rented out really quick and they were very helpful and friendly staff!PositiveProfessionalism

Andy · 27 August 2022

Agent replied · 6 July 2023

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Amelia B had a quick resolution to any issues, highly communicative and supportive. Recommend.

Raul · 8 October 2023

Agent replied · 29 October 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great guys with professional attitude, I'd recommend them over and over again.

Joseph · 27 October 2023

Agent replied · 1 January 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

My experience with Frank Innes was extraordinary. They are professionals and always there when you need them. I highly recommend them.

Alin · 31 January 2023

Agent replied · 31 May 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Great people It was a pleasure to be assisted and supported by you Highly recommend!

Arnold · 12 July 2023

Agent replied · 26 July 2023

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic company. Sam who dealt with my remortgade was very professional. I Highly recommend using frank innes and I will be using them myself in the future. Thanks for all your hard work Sam and all at frank innes

Jamie · 7 July 2019

Agent replied · 6 July 2023

Hi Jamie, thanks for the recommendation, your kind words along with the 5* review are really appreciated. Kind regards, Mark

5/5

Google

Excellent service...

Lins · 28 April 2024

Agent replied · 26 August 2024

Thanks Lins! :)

2/5

Google

Made us feel pushed out of the property and then made us wait 2 months for our money back, with hardly any contact with us to keep us updated with anything.NegativeProfessionalism

Chantelle · 27 August 2021

Agent replied · 6 July 2023

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently purchased a house with Frank Innes, Dawn and her colleague Sarah we’re both very helpful and informative with how the process was going.

Britney · 6 July 2022

Agent replied · 6 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent experience with Frank Innes, especially with Simon who suggested us our new home, and Amy who seamlessly guided us with everything. Highly recommended!

Roanne · 6 July 2022

Agent replied · 6 July 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service, Rebecca couldn’t have been more helpful. All the staff were friendly, courteous and nothing was too much trouble. Would definitely use them to sell again and recommend to anyone looking for a personal service.

Sarah · 7 July 2019

Agent replied · 6 July 2023

Thank you Sarah for your glowing 5* review of our Frank Innes team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Google

The lettings negotiator(Niamh) was readily available to provide guidance throughout our rental process. Great experience!

Chinemerem · 5 February 2023

Agent replied · 1 January 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Great team that are always willing to help while staying professional and understanding

TomB1221 · 7 April 2023

Agent replied · 6 July 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The lettings negotiator(Niamh) was readily available to provide guidance throughout our rental process. Great experience!

Chinemerem · 31 January 2023

Agent replied · 31 May 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Quick response and fast solutions and services. Very friendly and helpful!

Spatiotis · 7 May 2023

Agent replied · 6 July 2023

Many thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Frank Innes Burton Upon Trent

How many reviews does Frank Innes Burton Upon Trent have?

Frank Innes's Burton Upon Trent office has 313 reviews across 1 platform: 313 on Google.

What is Frank Innes Burton Upon Trent's rating?

Frank Innes Burton Upon Trent is rated 4.7 out of 5 across all 313 reviews, and 4.7 out of 5 on Google from 313 reviews.

Where is Frank Innes's Burton Upon Trent office?

Frank Innes Burton Upon Trent, 184 High Street, Burton Upon Trent, DE14 1HN.

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