Trusted Agent profile · Burton-On-Trent
★★★★★
322 reviews across 1 platform
8 Eastgate Business Centre, Eastern Avenue, Stretton, Burton-On-Trent, DE13 0AT
Sure Sales and Lettings's office in Burton-On-Trent, at 8 Eastgate Business Centre, is rated 4.5 out of 5 across 322 reviews on 1 platform, including 322 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Sure Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton-On-Trent.
Every review we hold for the Burton-On-Trent office, from every platform, shown as written. First names only.
5/5
GoogleLara was very helpful and forthcoming, knew her areas and the market place with excellent first hand knowledge of both the letting side and the sales side of property. I found her to be informative, professional and friendly - a great asset to any business. Michael
5/5
GoogleI was i need of a property to rent, Sure Sales and Lettings came through, had the pleasure of dealing with Jessica Thompson, who kept me updated from the start, to the point where she handed me the keys. Very professional and friendly service, nothing was too much trouble. Thank you.
Thanks so much Lloyd
5/5
GoogleExcellent service, with friendly staff (Kleo/Mitchell.) As a landlord, if i have any issues they are very quick to answer and get things sorted. Will definitely use again on next property.
Thank you, look forward to the next time. Happy to help.
5/5
GoogleFantastic service and care for their tenants. The team truly go above and beyond to help and are readily available for all queries that are made. I’ve had the pleasure of dealing with Sophie Barley, Rosina Cahill and Tom Rowland, all of whom have been exceptionally helpful and very friendly.
Thanks Aamir, lovely to hear.
5/5
GoogleOutstanding service from Mickey and the team throughout.
Thanks Richard, hope you have settled in nicely, we loved the house and I am sure you will make the most of it!
5/5
GoogleFive years back I have rented out my property, initially under management contract. I was kept well informed through out the process of finding the tenants. Always professional and transparent with the management contract. My recent contact has also been dealt with very efficiently by Kleo. Will always recommend.
5/5
GoogleI would recommend this service to any tenant looking to rent, Liz Marshall especially has been fantastic. She has answered all my questions promptly and gone above and beyond to answer any of my enquires. Since living in my new place she has had issues resolved in less then a few days. Brilliant.
Thank you, great to hear such positive feedback :)
1/5
GoogleI made an application in order to see an apartment in person, which I presume was rejected. Sure let called a few days later and I unfortunately missed that call. After calling back numerous times and leaving multiple messages with other staff I still have not had a call back for 5 days. A simple curtesy call or email would have been appreciated but I have had nothing. Incredibly unprofessional and awful customer service.NegativeResponsiveness
5/5
GoogleWould recommend. Great personal service. Thanks Mickey!
Thanks Luke, been a pleasure working with you.
5/5
GoogleI had the pleasure of meeting Jess mayes from my experience with sure sales and Lettings. She was not only very knowledgeable but also very sweet and helpful. She seemed to have my best interests at heart. I would highly recommend talking to her if you need a new property.
5/5
GoogleSure Lettings is the best I had a wonderful experience with them house hunting was made easy. They team is very kind and they took their time to guide us through the process thank you sure Lettings 😊 …
5/5
GoogleI had a wonderful customer service from Yvonne and Shahzaib beginning to end.They have been so patient and polite to me and answered all my questions to satisfaction and quick responses to there emails.Keep up the good work.Thank you
5/5
GoogleFrom start to finish just a brilliant service! I can not recommend them enough especially phoebe! She was professional, proactive and kept amazing communication throughout the entire process! From viewing feedback to just general updates and chasing solicitors! Thank you to the whole team!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Julia :)
5/5
GoogleI have known and worked with surelet for a number of years and have always found the staff to be friendly, professional and willing to go the extra mile for me. I would recommend using them as a Landlord or tenant. They will always seek to provide an exceptional service whatever challenges are put in their way!
Hi Mr Wood Thank you for taking the time to leave such a good review, we hope we can be of service again to you in the future. Many thanks Sure Lettings
5/5
GoogleI seen a flat I liked and Millie managed to get me in the same day to view it and had the landlord on board the day after! So so quick and such an easy process , would definitely recommend
5/5
GoogleAlways helpful, quick answers, no problems. 👌👌 …
1/5
GoogleAVOID this company at all costs, poor service and its not what it says on the tin. If you really want somewhere to call a home this isn't a place you will find it. Believe me when I say that I regret every ounce of effort, time and money spent...
Hello David, I am confused by your review as we have had no dealings with a David King. If there is anything we can help with or put right, please get in touch on 01283 537120
5/5
GoogleVery easy to work with while completing some maintenance work, always quick to respond to any questions. Look forward to working together again.
Thank you Craig for taking the time to leave such a wonderful review. It was a pleasure helping you with the maintenance work, and I am delighted to hear that you found our communication and responsiveness to be satisfactory. We look forward to working with you again in the future. :)
5/5
GoogleKash and the whole team have been spot on. I have had properties with Surelet for over 10 years and they have never let me down. Recently the advice they have given has been really helpful. They have always kept me up to date with any issues and resolved them with no fuss. Great company.
Hi Alex/Justin, thank you for your kind words, I am happy to hear you are finding our market advice helpful whilst making decisions about your properties. I shall also make Sure our property management team are fed back your kind words also. Kind Regards Sure Sales and Lettings
5/5
Googlethe letting agency has been nothing but helpful from the point of viewing. i found myself in an unpleasent situation regarding a previous letting agency and Sure were nothing but understanding ensuring my wellbeing was kept to there highest priority and also providing reasurance #:)
5/5
GoogleGreat service, jessie has been great from start to finish. Ive had no concerns at all from handing my property over to securing professional tenants and achieving a higher rental amount. Would highly recommend.
5/5
GoogleVery impressed with the prompt response, support service and attention to detail provided by Mitch Baker and Robert Blakeman during letting of my property . Any query was dealt with efficiently and with understanding . Thank you both for delivering above and beyond
Thanks you so much Denise.
5/5
GoogleExcellent service. Nice and transparent at every stage. Katie and Connor have always answered any questions that I've had.
Thanks Matt, we are very fortunate to have Katie and Connor.
3/5
Googleeveryone i have spoken to has been very polite and very quick to respond to emails. be sure to check, double check and triple check information staff give you as depending who you speak to you will get different answers
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Tell us what you need and we'll put you in touch. Sure Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burton-On-Trent.
